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Byers Ford

Delaware, OH

4.7
405 Reviews
Byers Ford is a family-owned and -operated Ford dealership near you that's been serving central Ohio drivers since 1897! Since the first vehicles were introduced, we've been proud to have been supplying drivers for generations. While much has changed since the 19th century, our commitment to drivers in Delaware and the surrounding areas has never wavered, and we continue to strive to be a go-to dealership for the generations to come!
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1101 Columbus Pike

Delaware, OH

43015

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Showing 405 reviews

June 03, 2025

Always easy to get my car in for service and I love that they pick up and drop off my vehicle foe me! More

by jeanette.lutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Byers Ford responded

Thank you so much for sharing your experience with us! We're thrilled to hear that scheduling your car service is always easy and that you're enjoying our vehicle pick-up and drop-off service. Your convenience and satisfaction are our top priorities, and we're glad we could make it a seamless process for you. We look forward to serving you again in the future!

June 02, 2025

Excellent experience! Thank you Jeff Ashbrook, Bob Drollinger and Bill Thorpe for your top notch customer service. It was the best we have received from any dealership. More

by themulheims
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ashbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Drollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Byers Ford responded

Thank you so much for your kind words and for taking the time to share your experience with us. We’re thrilled to hear that Jeff Ashbrook, Bob Drollinger, and Bill Thorpe provided you with such exceptional customer service. Your recognition of the entire team and management truly means a lot, as we always strive to deliver the best possible experience to our customers. Knowing it was the best service you’ve received from any dealership is the ultimate compliment and motivates us to keep exceeding expectations. We’re grateful for your trust and support and look forward to assisting you again in the future!

May 30, 2025

They are very professional they care about the customer I know my truck will be done on time 🇺🇸 More

by mcgeorge0462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Borgia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Drollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Garverick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Byers Ford responded

Thank you for your kind words and your trust in us! We’re committed to providing professional service and ensuring that every customer feels valued. It’s great to hear your confidence in our ability to deliver on time. We look forward to taking care of your truck and exceeding your expectations. Thank you for choosing us! 🇺🇸

May 27, 2025

I enjoy having my vehicle serviced at buyers. The staff is super friendly and always remember me and all my vehicles. I also appreciate how I can always get an appointment quickly and don’t have More

by Vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear that you enjoy having your vehicle serviced with us. Our team takes pride in providing friendly and personalized service, and it’s wonderful to know we’ve made a positive impression on you. We’re also glad that our flexible scheduling fits into your busy life. Your trust and loyalty mean a lot to us, and we look forward to continuing to serve you and your vehicles in the future!

May 27, 2025

Service did a great job. Tiffany was very helpful, Check did a great job also. More

by pgantt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience. Tiffany and Check truly go above and beyond to help our customers, and we're lucky to have them on our team. We appreciate you taking the time to share your feedback, and we look forward to serving you again in the future!

May 26, 2025

Purchased a vehicle a few years back and have had nothing but problems. The vehicle I bought was certified and was owned by Byers Ford. Within the first year, hood rust appeared (not even 30kmiles). Seco More

by Evan Dawley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dan Padgitt
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

I've delt with Byers before it was Byers. I've liked their nack for detail and willingness to please customer. I've purchased about 25 vehicles over the years. More

by bssmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borgia
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grijak
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Very courteous Did not have an appointment but work was done in a timely manner More

by Scophil811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

I was happy to be able to get in at short notice. The price was reasonable (fair enough that I couldn't do it myself for that price). More

by bradleykinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Byers Ford responded

Thank you so much for your feedback! We're glad we could accommodate you on short notice and that you found our pricing reasonable. We strive to provide both convenience and value, and it’s great to hear that reflected in your experience. We look forward to assisting you again in the future!

May 23, 2025

Carson is always friendly, accommodating and knowledgeable. Handles everything with professionalism & thoroughness. The service is always complete and done correctly the first time. More

by beckylr5757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Drollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Carson. Providing friendly, professional, and thorough service is something we always strive for, and it’s wonderful to know Carson has delivered just that. We appreciate your trust in us and look forward to assisting you again in the future!

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