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Byers Mazda
Columbus, OH
855 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed..
We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 855 reviews
February 18, 2022
Great service, they are very customer focused and got me in a vehicle that matches what I wanted tonpay in a vehicle that matches what I wanted tonpay More
by Alex32190
February 05, 2022
The service department made me wait an hour longer than quoted without giving me an update, so that I had to go inquire as to the status of my car. They acted condescending and tried to put the cause of th quoted without giving me an update, so that I had to go inquire as to the status of my car. They acted condescending and tried to put the cause of the issue on ME instead of faulty factory equipment, and instead of honoring the warranty tried to sell me replacement parts. The sales staff may have good ratings but the service staff need to look up the definition of "service" in between their cigarette breaks and texting. More
by Jay
Employees Worked With
January 26, 2022
Great staff, explained all the vehicle features, and helped me understand options for financing. Great website for pricing options and seeing exactly what is in stock at the dealership. helped me understand options for financing. Great website for pricing options and seeing exactly what is in stock at the dealership. More
by jwolf
Employees Worked With
John Bechtel, Thomas Hooks
January 09, 2022
Our sales person was Mike O'Brien. We had an excellent experience! Mike was never pushy, did not interrupt us, was very calm and answered every question we had. He is not your typical overbearing salesman experience! Mike was never pushy, did not interrupt us, was very calm and answered every question we had. He is not your typical overbearing salesman and we would happily do business with him again. Thank you Mike for such a pleasant experience! More
by erikachom06
Employees Worked With
January 08, 2022
Awesome service with friendly people. Atef helped me above and beyond what was necessary. He is always ready with a smile and answered all of my questions thoroughly. above and beyond what was necessary. He is always ready with a smile and answered all of my questions thoroughly. More
by Manglebrackets
Employees Worked With
Atef Behery, John Bechtel, Ross Koehler
January 04, 2022
My experience purchasing a car from Michael O"Brien was excellent! He is very patient, professional and knowledgeable, and I never felt pressured to make a decision. Michael was upfront and honest and made excellent! He is very patient, professional and knowledgeable, and I never felt pressured to make a decision. Michael was upfront and honest and made it a wonderful buying experience, I highly recommend buying your next vehicle from him! More
by aerashid33
January 02, 2022
Vastly different car buying experience this time around and for the better. Thomas was transparent, answered all questions and was pleasant. No high pressure sales. Very pleased with the experience. and for the better. Thomas was transparent, answered all questions and was pleasant. No high pressure sales. Very pleased with the experience. More
by DF
Employees Worked With
Thomas Hooks
