Byers Mazda - Service Center

Took vehicle in for service Monday May 2, 2022 for maintenance services. Had 4 wheel tire rotation and alignment as well. Three days later my front left tire started making a wobbling sound I had to p maintenance services. Had 4 wheel tire rotation and alignment as well. Three days later my front left tire started making a wobbling sound I had to pull over immediately. Touched the lug nuts on the front left tire and all were hand loose. Grabbed my star wrench and tightened them all. The other three wheels were tight, they forgot to tighten the front left wheel before we left. So glad my wife wasn't driving it when the wheel almost fell off for me. It could have been a life ending disaster. I am not happy about this. One thing you dont EVER take a chance with is your wheels/tires. Especially those of your customer. More

The service department made me wait an hour longer than quoted without giving me an update, so that I had to go inquire as to the status of my car. They acted condescending and tried to put the cause of th quoted without giving me an update, so that I had to go inquire as to the status of my car. They acted condescending and tried to put the cause of the issue on ME instead of faulty factory equipment, and instead of honoring the warranty tried to sell me replacement parts. The sales staff may have good ratings but the service staff need to look up the definition of "service" in between their cigarette breaks and texting. More

Sales staff was great, service department is awful. They have had my car for a full month out of the year I’ve had it. They refuse to even replace a single part to fix an issue that they themselves already have had my car for a full month out of the year I’ve had it. They refuse to even replace a single part to fix an issue that they themselves already said was not supposed to happen. 10 hours of driving to and from the dealer and a month without my car and still no resolution. They won’t answer the phone, won’t return voicemails you leave when they have MY car. More

Mazda service - oil change.etc Didn't take as long as expected. Great. A very nice gentleman found a couple of chairs so I could sit outside and eat my lunch while I waited. Thanks. Didn't take as long as expected. Great. A very nice gentleman found a couple of chairs so I could sit outside and eat my lunch while I waited. Thanks. More

Annual service appointment, oil change, tire rotation, etc Dropped by for the 1 year service on our 2017 Forester, used the quick service (no appointment, Friday afternoon), was in and out in less then 45 min Dropped by for the 1 year service on our 2017 Forester, used the quick service (no appointment, Friday afternoon), was in and out in less then 45 minutes, with a car wash. Nice job! More

Good experience. Very professional and timely experience. Nice environment. I have two Subaru Outbacks and I bought both at Byers. I get them both serviced and Byers also. Would not go any whe experience. Nice environment. I have two Subaru Outbacks and I bought both at Byers. I get them both serviced and Byers also. Would not go any where else. More

Always a good experience Easy to schedule service. Fast check in and check out. Pleasant employees that don’t try to sell you services that you don’t need or can put off for Easy to schedule service. Fast check in and check out. Pleasant employees that don’t try to sell you services that you don’t need or can put off for the next visit. More

Always easy to deal with Byers Mazda I don't know what to say. It all went well. Everyone is nice and listened to what I wanted. Thanks for making it nice. I don't know what to say. It all went well. Everyone is nice and listened to what I wanted. Thanks for making it nice. More

Always great I dropped in for an oil change and tire rotation. Done in less than 15 minutes. Great service, friendly technicians. The cashier could use a little ch I dropped in for an oil change and tire rotation. Done in less than 15 minutes. Great service, friendly technicians. The cashier could use a little cheering up (she was a little surly) but otherwise all good. :-) More

Excellent customer service and very helpful and informative staff. Was in and out in no time and the service was very thourough. Great job Byer’s Subaru of Dubl customer service and very helpful and informative staff. Was in and out in no time and the service was very thourough. Great job Byer’s Subaru of Dublin. More