Byers Mazda - Service Center

The facility is clean, the staff is friendly and helpful, and the service is fast. I appreciate that my car was serviced right the first time. and the service is fast. I appreciate that my car was serviced right the first time. More

Short and sweet. Exactly what was expected for a first time, routine stop. T'was great Exactly what was expected for a first time, routine stop. T'was great More

I had the q 5,000 mile servicing. done. I was greater very pleasantly at the service desk and only had a wait one hour. The waiting area was spotless and all went well. Oh and I loved done. I was greater very pleasantly at the service desk and only had a wait one hour. The waiting area was spotless and all went well. Oh and I loved the music they play while I was waiting. More

Ken King and your service group keeps me a loyal Byers customer. They also like my dog. customer. They also like my dog. More

I have always receive good service from this location. Have going here for 10 years. Have going here for 10 years. More

Jim is a great person who assisted me in providing a great service. Nice and very clean place. The car was serviced in a timely manner. great service. Nice and very clean place. The car was serviced in a timely manner. More

All negative reviews for this dealership are being deleted by Mazda employees at this shady stealership including the 1 star review I gave them 2 months ago for the xxxx service job that almost killed deleted by Mazda employees at this shady stealership including the 1 star review I gave them 2 months ago for the xxxx service job that almost killed my wife and kids. That service record has been completely expunged from Mazda internal records for my vehicle VIN, I confirmed with a legitimate corporate dealership this service "never happened." DO NOT DO BUSINESS OR SERVICE WITH THESE CROOKS. YOUR LIFE COULD BE AT RISK. More

Took vehicle in for service Monday May 2, 2022 for maintenance services. Had 4 wheel tire rotation and alignment as well. Three days later my front left tire started making a wobbling sound I had to p maintenance services. Had 4 wheel tire rotation and alignment as well. Three days later my front left tire started making a wobbling sound I had to pull over immediately. Touched the lug nuts on the front left tire and all were hand loose. Grabbed my star wrench and tightened them all. The other three wheels were tight, they forgot to tighten the front left wheel before we left. So glad my wife wasn't driving it when the wheel almost fell off for me. It could have been a life ending disaster. I am not happy about this. One thing you dont EVER take a chance with is your wheels/tires. Especially those of your customer. More

The service department made me wait an hour longer than quoted without giving me an update, so that I had to go inquire as to the status of my car. They acted condescending and tried to put the cause of th quoted without giving me an update, so that I had to go inquire as to the status of my car. They acted condescending and tried to put the cause of the issue on ME instead of faulty factory equipment, and instead of honoring the warranty tried to sell me replacement parts. The sales staff may have good ratings but the service staff need to look up the definition of "service" in between their cigarette breaks and texting. More

Sales staff was great, service department is awful. They have had my car for a full month out of the year I’ve had it. They refuse to even replace a single part to fix an issue that they themselves already have had my car for a full month out of the year I’ve had it. They refuse to even replace a single part to fix an issue that they themselves already said was not supposed to happen. 10 hours of driving to and from the dealer and a month without my car and still no resolution. They won’t answer the phone, won’t return voicemails you leave when they have MY car. More