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Byers Toyota
Delaware, OH
2,477 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com!
At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,477 reviews
November 28, 2024
The price charged for the service was not correct and we were overcharged per the quote and pre-payment for parts. Service department could not even explain the charges and what happened. Even when the were overcharged per the quote and pre-payment for parts. Service department could not even explain the charges and what happened. Even when the refund was received, the charges did not align with the quoted price. More
by B_GOSCHE
Verified CustomerEmployees Worked With
I don’t recognize the people listed
November 28, 2024
I find Gynnae to be very informative and knowledgeable and truly sincere-an asset to Toyota. Car typically gets taken in right away-sometimes i find the wait time a little extensive-I had 2 visits this m and truly sincere-an asset to Toyota. Car typically gets taken in right away-sometimes i find the wait time a little extensive-I had 2 visits this month and one was an hour and a half and the other was 2 hours. Really wish we could change that tv channel-that loop gets a little old sitting there for 2 hours:) More
by maddy_brenda
Employees Worked With
November 27, 2024
They repaired a tire for me which needed repaired again less than two weeks later. I had to take the truck back after an alignment because it rode worse than when I took it in. Wrote expressing my frustrat less than two weeks later. I had to take the truck back after an alignment because it rode worse than when I took it in. Wrote expressing my frustration and never heard from them. More
by jsellers58
Employees Worked With
I don't remember who 8 worked with
November 24, 2024
Very easy process. Able to explain things well and answer all our questions. Very informative Able to explain things well and answer all our questions. Very informative More
by mmaline14
November 24, 2024
Always great friendly service. There was an issue with my battery but it turned out to be human error so the visit took a little longer. There was an issue with my battery but it turned out to be human error so the visit took a little longer. More
by bubinski9
Employees Worked With
Jameson, Pam Bishop
November 23, 2024
I wanted to get AMP power step installed - ordered the product suggested by service Dept. They did not know how to install them? And suggested I find some one else to install? product suggested by service Dept. They did not know how to install them? And suggested I find some one else to install? More
by hatteraspk
Employees Worked With
Chelsie Yost
November 22, 2024
I can not say enough how much I LOVE the service department, but especially Tara. She is an amazing caring human being, who really treats you as if you were her own. We will keep buying Toyotas beca department, but especially Tara. She is an amazing caring human being, who really treats you as if you were her own. We will keep buying Toyotas because of the people who work in service department. More
by MARCY.BURGIE.2000
Employees Worked With
Tara Farmer
November 20, 2024
Taylor was very nice and not pushy. He just let me know the info I needed when inquiring about the cars on the lot. Our purchase was fairly easy. He just let me know the info I needed when inquiring about the cars on the lot. Our purchase was fairly easy. More
by Rlshopper
Employees Worked With
Taylor
November 17, 2024
Excellent service as always. Fast but quality work. All employees seem to take pride in their work and strive to achieve all repairs on the first visit. Fast but quality work. All employees seem to take pride in their work and strive to achieve all repairs on the first visit. More
by TWC295
Employees Worked With
Jameson
