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Byers Toyota
Delaware, OH
2,517 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com!
At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,517 reviews
May 01, 2020
They worked with me got me into new Rav4 love it. Costumer services was great put me in what I wanted not what they wanted to just get ride of. Thanks so much. Keep up good work everyone.if your loo Costumer services was great put me in what I wanted not what they wanted to just get ride of. Thanks so much. Keep up good work everyone.if your looking for a new vehicle I strongly recommend Byers Toyota. More
by crissw3
Verified CustomerEmployees Worked With
Tim Bidwell
May 01, 2020
They replaced my frame due to a recall. They sent my truck back to me with shocks disconnected from the frame and I was not notified of this. Tara said because I didn't have the money to have my muffler truck back to me with shocks disconnected from the frame and I was not notified of this. Tara said because I didn't have the money to have my muffler serviced and passed on that repair that she assumed I wouldn't be able to afford anything else and.chose not to tell me. I bought a new pair of shocks in which the old ones were not broken until they removed them and I took it back for them to install. Tara lied to her manager and said she informed me. When everyone in the garage heard her say that she didn't and should have. She let my friend bring back the rental and pick up my truck like that instead of waiting for me to get off work. I am very dissatisfied with the servce . I just had my breaks changed and they also did not put swaybar bushings back on my truck. I cannot believe they sent my truck out of there like this. Unbelievable. More
by Sissy
Employees Worked With
I spoke with a gentleman from the service dept that said I would believe my co-worker over you. He was supposed to be a service manager as well. , Pam Bishop, Tara Farmer
April 30, 2020
We always have great experience at Byers Toyota in Delaware We highly recommend them to everyone we know looking for a new or used vehicle! Delaware We highly recommend them to everyone we know looking for a new or used vehicle! More
by sjdavis1008
April 30, 2020
Just one person for 10 clients at one time that way to much time taking but other then that every thing is fine car is great I brought one yesterday and every thing is just fine much time taking but other then that every thing is fine car is great I brought one yesterday and every thing is just fine More
by saqibishaqabbasi
Employees Worked With
Kyle cain
April 30, 2020
I worked with Troy to replace my RAV4 lease, that was ending, with a Tacoma. We did the deal via email and text, and then set an appointment to make the swap. Troy was awesome he worked to get me a gre ending, with a Tacoma. We did the deal via email and text, and then set an appointment to make the swap. Troy was awesome he worked to get me a great deal and make sure the Tacoma was Perfect! More
by philapatterson
Employees Worked With
April 29, 2020
I started looking for a car. Was contacted by Nick and i told him what I was looking at and gave him all the info he needed.. very nice and clean store!!! Nick was very awesome had us in and out like i r told him what I was looking at and gave him all the info he needed.. very nice and clean store!!! Nick was very awesome had us in and out like i requested!!! Nick is my recommendation to people looking for a vehicle!!! More
by terrydecker
Employees Worked With
Nick Hedges
April 29, 2020
The service department has always provided quick, reasonable and reliable service. They take the time to explain exactly what service(s) were performed and what maybe required in the future. reasonable and reliable service. They take the time to explain exactly what service(s) were performed and what maybe required in the future. More
by Gkp
Employees Worked With
Dan Kelley
April 28, 2020
LOVED my experience with the shed car sales team! I believe Christian was the salesman and he did great helping me find the right car for me! Now onto the Service Department...Disappointed to say the l believe Christian was the salesman and he did great helping me find the right car for me! Now onto the Service Department...Disappointed to say the least. I brought my newly bought used Equinox into the service department a little over a week after having it due to a noise it was making when the heat was on(being around cars my whole life I could tell the noise wasn’t typical). I was greeted with kindness and was told it wouldn’t be long, awesome customer service at the beginning. I sat there for over an hour before I had to go ask if anyone had looked at my car. I waited another 20 minutes before someone came out to tell me they needed to order a part and I would need to come back. Great, no problem. Brought it back, blower motor was put in and I was on my way. Awesome it’s fixed...not. A week later it started making the same noise and I brought it back and they couldn’t hear it or recreate it...so I finally brought it back in one day and had them listen to it. They heard it, looked at my car and I was called a few hours later and told “it’s a characteristic of the vehicle and they have other cars same make and model that make the same noise.” Unacceptable. I got a second opinion with a call to a Chevy dealership and they let me know that is not a characteristic of the car...so I made an appointment with them. The only saving grace Byers gets is from the Used Car Sales Manager Dominic who I had the opportunity to speak to as the service manager was “unavailable” to speak to(I’m sure because at this point I was ready to hand them back my keys). I let Dominic know the issue and that I was taking my car to Chevy the next day(Saturday) to get their opinion. He graciously offered to take my car to them personally and gave me a courtesy car to drive until it was taken care of. He drove it over and i followed to get my stuff out of my car. As soon as he pulled into Chevy and they heard “the noise” they instantly said it was a blower motor...which was supposedly replaced by Byers service already. Dominic took matters into his own hands and let me know it be taken care of and fixed. I had my car back Monday afternoon and he let me know he drove it multiple times and checked for the noise. Since then, no noise. I appreciate his tenacity to make it right and sadly disapprove of the way the service department handled the situation. I’ll be taking my car to Chevy from now on. More
by CoJo
Employees Worked With
Dominic DeCaro, Tara Farmer
April 28, 2020
My wife and I will continue to go to Byers for all our vehicles; they have earned our business. Bill S. and Jeannie M. took great care of us and worked superbly as a team. They even took us over to the Ne vehicles; they have earned our business. Bill S. and Jeannie M. took great care of us and worked superbly as a team. They even took us over to the New Car side to do our financing and have our RAV 4 detailed so we could get out quicker since the Used Car side was super busy. This is the best car buying experience we have had. More
by ericpike315
