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Byers Toyota

Delaware, OH

4.6
2,480 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,480 reviews

December 30, 2019

Great Buying Experience We had an easy purchasing experience with Byers Toyota of Delaware. Tyler made the process easy and stress free for me and my wife. We love this RAV4 More

by trib6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Hopkins
Jan 02, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

December 28, 2019

Great experience I was blown away at how professional and knowledgeable Jeannie was. Her knowledge of the product was second to none. I had done a lot of research mys More

by Jreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

December 27, 2019

Fast Oil Change They completed our oil change quickly and we didn’t have to wait in store. We were able to go get lunch and they called when they were done. More

by KRISTINKIMMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Jan 02, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

December 26, 2019

Disappointed I've used Byers service center for several years and have always left feeling confident that my auto was road worthy and safe on the highway. As I dro More

by IN2MUSL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
My receipt says Gynnae Britton but I never saw her.
Jan 02, 2020 -

Byers Toyota responded

We understand your confusion, and want to offer some insight. We strive to provide the best experience possible, and when it comes to additional items in the inspection we must first discuss with the customer. We know it would be easier to just go ahead and replace the filter, but it would change the price and quote we provided, this could lead to many unwanted charges for customers. We strive to be as transparent as possible, and we are sorry that it felt as though your service was lacking. We promise we were doing our best to provide a complete service that you would be proud of. With that said, please shoot us an email to jwarvel@Byersauto.com if you have any further questions. We are here to help!

December 26, 2019

Best experience I have ever had at a dealer Very professional staff. Walked me through every step of the buying process including going over my first Toyota so I knew all the technology and opti More

by JD’s truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Garverick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Warvel
Jan 02, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

December 24, 2019

Awesome customer service! They treat you like family. I had an awesome experience with Shayne Becker and the service team. I got my oil changed and tires rotated in no time! More

by Morganlutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

December 23, 2019

Very enjoyable process! My salesman was a good listener. He got me into the perfect vehicle for my family. I am very satisfied and will definitely return in the future! More

by Laura M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hoppes
Jan 02, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

December 23, 2019

Good experience with the sales person Shayne Becker Process was a little long but Shayne provided adequate information during the process and kept me up to date. F More

by ryanwaring74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

December 18, 2019

10,000 maintenance service Byers Toyota has been absolutely wonderful to work with from day one. The salesman was over the top helpful and continues to check in with me since my More

by MSRUTHERFORD82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley, Tom Bray
Jan 02, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

December 17, 2019

New rav4 Jeff was super helpful and did an amazing job helping us find an super fantastic car at a great price. We will definitely keep Byers in mind for futur More

by Plasman.jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

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