Byers Toyota

100,000 mile service Happy with their service, ability to schedule a time and price. Comfortable atmosphere always friendly service. Washed car after service. Car was read Happy with their service, ability to schedule a time and price. Comfortable atmosphere always friendly service. Washed car after service. Car was ready when promised. More

Byers Delaware Nice location, The place is very clean and well organized. The people at the service center are very friendly and knowledgeable. They always explains Nice location, The place is very clean and well organized. The people at the service center are very friendly and knowledgeable. They always explains what and why things need to be done and do the same thing after the work is done.. More

Pleased with my service—thus far Working with the team at Byers was a wonderful experience. From the well informed salesmen (Robert T. and Tom B. to the sales manager (Jeff C.) to the Working with the team at Byers was a wonderful experience. From the well informed salesmen (Robert T. and Tom B. to the sales manager (Jeff C.) to the finance manager (Josh C.), I couldn’t have asked for a better team. Nicely done gentlemen. And, a special shout-out goes to Gynnae for the great recommendation. More

Late Night Buy Sales and Finance stayed way after closing to finish the sale so we wouldn't have to come back. Relaxed and friendly atmosphere. No pressure to finish Sales and Finance stayed way after closing to finish the sale so we wouldn't have to come back. Relaxed and friendly atmosphere. No pressure to finish the sale on the first visit, just offered to help any way they can. Had multiple test drives to narrow the car to the right trim for us. More

Tara Farmer Tara is so helpful. My engine light came on along with another light on my dash when I was traveling. I took a picture and texted it to her. She a Tara is so helpful. My engine light came on along with another light on my dash when I was traveling. I took a picture and texted it to her. She asked a technician, and contacted me to tell me what to do until I could make an appointment the following day. I love working with Toyota Service. All the technicians and friendly, trustworthy and helpful. More

repair Heater I have been very pleased with the service department. A lady in the service Dept (Tara) is exceptional I’ve arrived early for appointments and that I have been very pleased with the service department. A lady in the service Dept (Tara) is exceptional I’ve arrived early for appointments and that is no problem. Worked me in right away More

Great experince Great service, attentive and friendly service advisor Tony Route. Strongly recommend him as a service advisor for you future service visits to Byers Great service, attentive and friendly service advisor Tony Route. Strongly recommend him as a service advisor for you future service visits to Byers Toyota. Thank you very much! More

Quality experience Very convenient oil change without schedule of appointment; Individual in service who coordinated oil change/tire rotation was very professional, cour Very convenient oil change without schedule of appointment; Individual in service who coordinated oil change/tire rotation was very professional, courteous and demonstrated an intent to provide a quality service to the customer More

Unnecessary Made a recall appt based on receiving a letter. When phoned in for appt date, we were told that an eariler recall needed to be completed too. Once the Made a recall appt based on receiving a letter. When phoned in for appt date, we were told that an eariler recall needed to be completed too. Once the Dealership service department got the vehicle for work, they did immediately tell us that all recall was previously finished. Thanks to the heads up Service dept eventually. But we wish proper communication of completed work happened when we called for the appointment. Thank you More

Excellent service. See review for non-service problem As always, I was completely satisfied with my routine maintenance. Maintenance was completed quickly. Staff was pleasant. I asked about a problem t As always, I was completely satisfied with my routine maintenance. Maintenance was completed quickly. Staff was pleasant. I asked about a problem that I noticed about a month ago. The driver front seat bottom trim (plastic) separated due to a break in connecting pieces. I don't think I did anything to cause it to break. The car is 2 years old and has 32,000 miles. I asked about this and the service advisor told me that it is not covered by warranty. I can accept this, but I wanted to communicate with Toyota that I thought they had a design flaw in the seat trim and either mine was faulty, or they should re-engineer the piece for future cars. I have owned three Honda Pilots and never had this problem. The service advisor told gave me a repair estimate of $339.22. I went to the Toyota website, but could not find any way to communicate with them. The site gave me a telephone number to call, but the number did not connect with anything. So, I will use this to express my concern. Hopefully, Byers can communicate with Toyota. More