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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,519 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,520 reviews

December 17, 2024

I appreciate Byers Service Department because they make it easy to schedule appointments, they provide quality service, and they provide multiple comfortable areas to wait. More

by DHEDGES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Byers Toyota responded

Thank you so much for your thoughtful feedback! We're thrilled to hear that you found scheduling easy and enjoyed the quality of service. Providing a comfortable and welcoming experience is always our top priority, and it means a lot to know we succeeded. Your kind words truly make our day!

December 15, 2024

Friendly. Helpful. Appreciate manager and finance manager being customer oriented. Would purchase from this dealer again. More

by Marcy52586
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominic Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Byers Toyota responded

Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear about your positive experience. Ensuring our customers feel valued and supported is always our top priority. We’re so glad to know you'd consider purchasing from us again—it means the world to us. Looking forward to assisting you in the future!

December 15, 2024

Perfection! !! Top notch! ❤️. Dominic found the perfect car for me! Buyers doesn't disappoint! Thank you for the great service! More

by annamariacua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience and found the perfect car. Providing great service and ensuring our customers leave happy is always our top priority. We truly appreciate your support and look forward to assisting you again in the future! ❤️

December 14, 2024

After 3 years of other dealerships and repair places not listening to me Byers found my problem in no time at all! Customer service was amazing! My vehicle drives so good now! I will continue to drive 30 mi More

by jessdixon01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson church
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Dec 19, 2024 -

Byers Toyota responded

Thank you so much for your thoughtful and kind review! We’re so glad we could identify and resolve the issue with your vehicle. It means a lot to hear that you’ve had such a positive experience and that our team made you feel heard and supported. Your trust and willingness to go the extra mile to visit us truly motivate us to continue providing excellent service. Safe travels, and we look forward to assisting you again in the future!

December 14, 2024

Myers showed patience when I called for information, and dis done research for a couple of days before making a commitment to purchase a new car. It was a ice experience all around. More

by dougalthauser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Byers Toyota responded

Thank you so much for sharing your experience! We're delighted to hear that everything went smoothly and that you felt supported throughout the process. Your kind words truly mean a lot to us, and it's wonderful to know that the patience and dedication came through. Enjoy your new car, and please don’t hesitate to reach out if you need anything in the future!

December 06, 2024

They are reliably thorough and always professional. I’ve been using them for years and definitely recommend this service department. More

by BMIKEPAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Byers Toyota responded

Thank you so much for your kind words and continued trust over the years. It's always a pleasure to assist you, and we're thrilled to know that you've been happy with the service. Your recommendation means the world to us, and we truly appreciate your support!

December 06, 2024

The Communication I received was good, the quality of work was good, and my explanations were exceeded. More

by trevort28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Byers Toyota responded

Thank you so much for your kind words! It means a lot to know that the communication, quality of work, and service exceeded your expectations. Your feedback inspires us to continue delivering the best experience possible. We truly appreciate your support!

December 03, 2024

Excellent customer care! ! I have worked with Gynnae, Tara and various other Service Advisors ever since my first vehicle purchase back in 2015. That same vehicle has been onl More

by KULICHPEREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
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Dec 19, 2024 -

Byers Toyota responded

Thank you so much for your kind words and for trusting us with your vehicle since 2015! We’re thrilled to hear that you’ve had such positive experiences with our team. It’s truly rewarding to know that the level of care and service we strive to provide has kept you coming back. We’re honored to continue serving you and keeping your vehicle in top shape—your loyalty means the world to us!

December 03, 2024

I don't know Gynnae. Britton. I have only worked with Troy Snyder and Tara Farmer, More

by DREITER471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
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Dec 19, 2024 -

Byers Toyota responded

Thank you for sharing your experience! We appreciate your feedback and are glad to hear about your interactions. If there’s anything else we can assist you with, please don’t hesitate to reach out.

December 02, 2024

Excellent customer care. Getting the purchase approval done at all cost to the benefit of their customer. Will keep patronizing this dealership. More

by premierstaffservices
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Speck
Report | Print
Dec 19, 2024 -

Byers Toyota responded

Thank you for your kind words! We’re thrilled to hear that you had such a positive experience with us. Providing excellent customer care is incredibly important to us, and we’re so glad we could assist you. Your continued support means the world to us, and we look forward to serving you again in the future!

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