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Byers Toyota

Delaware, OH

4.6
2,477 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,477 reviews

November 25, 2018

Very good experience Christian was awesome. When I first went in, I more so was just looking to test drive and see if I could see myself in that vehicle. I ended up loving More

by JD756612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Norman
Nov 28, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

November 25, 2018

Recall evaluation My Tacoma reviewed for frame rust. Gynnae was thorough in explaining the recall and the parts and timing for the work necessary on my truck. Even show More

by Sciotodave
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Byers Toyota responded

Hello There, It appears that you had a good experience with Gynnae explaining the situation with your Tacoma. With that said, we are concerned about the way you rated your visit. If it truly was worthy of only 1 star we greatly apologize and would love to learn more. Providing a positive customer experience is our number one goal, and we want to learn more. Please send us an email at jwarvel@byersauto.com. We look forward to hearing from you soon!

Nov 28, 2018 -

Sciotodave responded

Please revise my rating. I had excellent service and meant to give five stars and all the applicable questions I must’ve done it in reverse !

November 25, 2018

Outstanding sales staff Can’t say enough about the sales staff ,, the min you walk in a team member is greeting you and getting you to the right person to see ,, they ask abo More

by HWJACK10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Garverick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Nov 28, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

November 24, 2018

Professional in every way. I will buy from them again! Knowledgeable sales team. Jeff was great. Called him on Thanksgiving to schedule purchase on Friday. Manager spoke with me several times to ensure my More

by mbarnhart67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager and Finance person, Jeff Hoppes
Nov 28, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

November 24, 2018

Except for the long wait time, service was very good. My overall rating was 4 because I was in the waiting room for over 2 hours with no updates until I asked what was going on with my car. Otherwise, se More

by phyllisj11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Nov 28, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

November 24, 2018

Easy in easy out Service department makes it very easy to get in and out, keeps you informed and provides detailed reports of service and inspections that were perform More

by bfrance73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Nov 28, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

November 24, 2018

Pleasant, informative and productive My experience was strees free. The salesman was knowledgeable about the car I selected. He answered many questions regarding my purchase. He was frien More

by schardine31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

November 24, 2018

Pleased. Wasn't pushed or rushed into anything. Given time to look over things. Worked with me on my deal. The employees were very informative and pleasant. More

by kwallace43074
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Price
Nov 28, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

November 24, 2018

Excellent Service Everyone at Byera Toyota is very friendly yet very professional. We are always pleased with the excellent service we have come to expect. Highly re More

by JKRAYNAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Bishop, Dan Kelley
Nov 28, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

November 22, 2018

Routine maintenence Under warranty. No problems found. Did get some touch up paint. A little far out of my way, but it's where I bought the car More

by KARENJGERBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

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