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Byers Toyota

Delaware, OH

4.6
2,633 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,633 reviews

September 15, 2025

Jeff Mull was great to work with. Made the process simple and was very knowledgeable. More

by peterjferguson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Byers Toyota responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that Jeff made the process simple and provided the knowledgeable service you deserved. Your feedback means the world to us and we'll be sure to pass along your kind words to Jeff. We truly appreciate your business and look forward to working with you again in the future.

September 14, 2025

I felt heard and given straight forward info and was assisted with gettin into the car I wanted. More

by Jhardenbrook80
Recommend Dealer
Yes
Employees Worked With
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cain
Sep 15, 2025 -

Byers Toyota responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that you felt heard throughout the process and that our team provided you with clear, straightforward information. Getting you into the right car is exactly what we aim for with every customer. Your feedback means the world to us and helps us continue delivering the quality service our customers deserve. We hope you're absolutely loving your new vehicle!

September 14, 2025

This is my second vehicle from byers, the dealership is nice, it would serve all toyota dealerships to have more inventory on the lots i have noticed there is never very much selection to drive thru the lo More

by slane.79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Patitu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Byers Toyota responded

Thank you so much for choosing Byers for your second vehicle purchase! We truly appreciate your loyalty and are thrilled to hear about your positive experience with Tony Petitu. He really is an exceptional member of our team, and we're lucky to have him back with us. Your feedback about inventory selection is valuable to us. We're always working to improve our lot selection and will share your comments with our management team as we continue to enhance the customer experience. We're grateful for customers like you who take the time to share their thoughts, and we look forward to serving you again in the future. Thank you again for your business and trust in Byers!

September 14, 2025

Excellent. Good communication. Kyle did an excellent job. He was responsive and did a good job finding what I was looking for. More

by 24pitches
Recommend Dealer
Yes
Employees Worked With
Kyle Foos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Foos
Sep 15, 2025 -

Byers Toyota responded

Thank you so much for this wonderful review! We're thrilled to hear that Kyle provided you with excellent service and great communication throughout your experience. He'll be delighted to know his responsiveness and dedication to finding exactly what you needed made such a positive impression. We truly appreciate you taking the time to share your feedback, and we look forward to serving you again soon.

September 13, 2025

They worked to get me into something I actually wanted . Got me a decent deal More

by rubieHopper29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Decaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Byers Toyota responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that our team was able to find exactly what you wanted and secure a great deal for you. That's exactly what we strive for with every customer. We truly appreciate your business and look forward to helping you again in the future.

September 12, 2025

Colton Gray was very informative and helpful. I had a great experience at Byers, largely by him helping me and answering all my questions. More

by abroski20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Byers Toyota responded

Thank you for sharing your positive experience with us! We're delighted to hear that Colton was so informative and helpful. It's our goal to ensure every customer feels supported and has all their questions answered. We appreciate your business and look forward to seeing you again.

September 12, 2025

I found the car I eventually bought online. I drove a couple hours to look at it. Working with Jordan was great. He was patient with me. The sales manager (Bill) was good to work with too. We s More

by brianlelliott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Tremayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Byers Toyota responded

Thank you so much for sharing your experience with us! We're thrilled to hear that the trip was worth it and that you found the perfect car. It's wonderful that Jordan and Bill could make the process smooth and fair for you. We appreciate you choosing us and hope you love every mile in your new vehicle.

September 11, 2025

Friendly, but when done they didn't come tell me it was done. In the very noisy waiting room the said they yell my name. I was working while waiting. I didn't hear them over all the noise. I was still More

by pjpjones72022
Recommend Dealer
Yes
Employees Worked With
Quincy "Q"
Sep 12, 2025 -

Byers Toyota responded

Thank you for taking the time to share your experience with us. I'm sorry to hear that we didn't properly notify you when your service was finished. We will use your feedback to improve how we communicate with our customers in the waiting area. We appreciate your business and hope to see you again.

September 11, 2025

I appreciated that they didn’t perform a service unnecessarily! They verified with me before performing what was needed. More

by nixhesavd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawson
Sep 12, 2025 -

Byers Toyota responded

Thank you for your kind words! We believe in honest and transparent service, so it's wonderful to hear that you had a positive experience. We truly value your trust and look forward to assisting you again in the future.

September 10, 2025

Shayne and team were amazing to work with. Very responsive and did everything possible to ensure I got the car I wanted and financing. They were organized, friendly, and very efficient. It was More

by Erica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shayne Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Byers Toyota responded

Thank you so much for sharing your experience! We're thrilled to hear that Shayne and the team made your car buying process so easy and efficient. It means the world to us that you felt well taken care of, and we truly appreciate your kind words and referral. We look forward to seeing you again in the future!