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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,474 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,474 reviews

June 13, 2024

Staff is terrific they are wfficient and respectful and very pleasant. It nice toSsiciated with this company More

by barbaraoverholser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
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Jun 19, 2024 -

Byers Toyota responded

We are pleased to hear that you had a great experience with our team during your recent visit. At Byers, we strive to provide efficient and respectful service while maintaining a pleasant atmosphere for all our guests. Thank you for taking the time to share your feedback and for choosing to associate with our company. We value your support and look forward to serving you again in the future.

June 12, 2024

Great dealership for a first time buyer. Taylor was amazing! I will be back to buy my next car! More

by joshenjennie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor
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Jun 19, 2024 -

Byers Toyota responded

Thank you for choosing Byers as your first-time car dealership, and thank you for taking the time to leave a review, we appreciate your support! We are thrilled to hear that Taylor provided amazing customer service during your visit. Our team is dedicated to making every customer's car buying experience as smooth and enjoyable as possible. We look forward to helping you find your next perfect vehicle in the future. See you soon and happy driving!

June 11, 2024

I did spend $169. 50 to push a button and have a code reset. I hope God’s not mad at me. More

by Aloha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name
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Jun 17, 2024 -

Byers Toyota responded

Thank you for choosing Byers as your tech support provider, we're glad to hear it was a positive experience and we appreciate your feedback! We apologize for the pricing of that specific service, but rest assured our team works hard to deliver quality solutions quickly. We hope to continue providing top-notch service for all your technical needs in the future. Thank you again for trusting us with your business and for being a valued customer!

June 08, 2024

The car detail was minimal, I have received more for less previously elsewhere. Will not recommend or purchase again. More

by kprince.kg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 08, 2024

The car was great, but we didn't get any briefing on the technology operation. The heaters were blowing full hot and full blast - if it wasn't for the Delaware construction traffic on 36/37, I wouldn't hav More

by tom-c
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Price
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Byers Toyota responded

Thank you for choosing Byers as your car provider and for taking the time to share your feedback with us. We are so glad to hear that you enjoyed your car rental experience with us. I apologize if you did not receive a proper briefing on the technology operations of the car. We take pride in providing thorough instructions and ensuring our customers are comfortable with the features of their rental vehicle. I will pass this information along to our team for further training and improvement. We understand the importance of a comfortable ride, especially during long drives like your trip to Delaware. We will ensure that all vehicles are properly set up for future rentals so that you can enjoy a pleasant trip from start to finish. We hope you had a great time in Delaware and we look forward to serving you again in the future!

June 07, 2024

Professional, conscientious, explains things in detail, make sure you are up to date with Toyota’s recommended maintenance. More

by Jim Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
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Jun 17, 2024 -

Byers Toyota responded

Thank you for leaving us a 5-star rating, we truly appreciate your feedback! It's great to hear that our team at Byers is providing professional and conscientious service. We take pride in keeping our customers informed and up-to-date with Toyota's recommended maintenance practices. We are committed to delivering the best experience possible and creating a long-lasting relationship with our customers. If there is anything else we can do to assist you, please don't hesitate to reach out. Thank you again for choosing Byers, and we look forward to seeing you again soon!

June 07, 2024

Fantastic service! Really helped me address the things I needed to do on my vehicle and didn’t try and oversell me crap I didn’t. Very trustworthy and it was nice to un More

by ag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
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Jun 17, 2024 -

Byers Toyota responded

Thank you so much for your kind words about our service at Byers! I am pleased to hear that our team was able to provide you with helpful and trustworthy assistance in addressing your vehicle's needs. Our goal is always to inform and educate our customers so they feel comfortable with how and why they are spending their money. We appreciate your business and look forward to serving you in the future!

June 06, 2024

Easy to work with go above and beyond. One of the best I’ve worked with. More

by Johndraile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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June 05, 2024

Issues with a warranty request on rear underseat compartment. The bottom compartment tabs are broken presumably from the service but dealership won’t do anything stating it had to be my dog that bro More

by Casey Reiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott from byers
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June 03, 2024

Staff knowledgeable and welcoming, Chelsie was great at explaining the process for the warranty work. Both visits finished ahead of schedule. More

by mal7797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
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Jun 04, 2024 -

Byers Toyota responded

Thank you for taking the time to leave us a review! We're so happy to hear that your experience with our staff was positive, particularly with Chelsie. Our team takes pride in providing knowledgeable and welcoming service to all of our customers. We're also thrilled to hear that your visits were completed ahead of schedule. It's always our goal to finish our work efficiently and effectively. Thank you again for choosing Byers and we hope to see you again in the future!

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