Byers Toyota

My sister and I - both senior citizens - were traveling thru Ohio Friday 1-13-2012-when my windshield wiper pump froze - the wind chill was 4 below - I had no visibility - it was snowing - we stopped at By thru Ohio Friday 1-13-2012-when my windshield wiper pump froze - the wind chill was 4 below - I had no visibility - it was snowing - we stopped at Byers and they were WONDERFUL - they took my car in immediately - invited us to have coffee and muffins and before we finished they came back and said the car was ready NO CHARGE - I tried to pay them and they refused - stating they were happy to help us. I have never met any nicer people in my life!!!!! More

The best thing I can possibly say about this dealership and the salesman that I worked with is that I felt they were fair with me, and that they worked with me. I plan to purchase another new vehicle in t and the salesman that I worked with is that I felt they were fair with me, and that they worked with me. I plan to purchase another new vehicle in the near future and my first stop will be back at Byers Toyota to meet with Steve Bennett. More

John was honest and straightforward from the initial visit through the sale and after the sale. He treated my family and I with respect and provided helpful information throughout the sales process. W visit through the sale and after the sale. He treated my family and I with respect and provided helpful information throughout the sales process. Working with John and his sales manager Dan Perry was a smooth process and they were both very willing to do their best to provide options, answers and information that eventually led to the sale. As with some other dealers there were no false promises or expectations. I was pleased with my experience. More

Excellent experience! Exceeded our expectations. We will definitely use Shayne again when the need arises. Smooth transactions for paperwork even though we were working hundreds of miles apart. definitely use Shayne again when the need arises. Smooth transactions for paperwork even though we were working hundreds of miles apart. More

Both Billie and Todd worked with me to enable me to select the exact model with which I would be well satisfied. No hurrying, no pressure applied. They were friendly, professional and very helpful select the exact model with which I would be well satisfied. No hurrying, no pressure applied. They were friendly, professional and very helpful as I worked my way to my decision. Naturally I will work with them again the next time I am ready to replace one of my Toyotas. More

Brian worked through the weekend to get me my car on a Monday. And he saveed me over $200. Bill drove 1-1/2 hours each way to deliver my car on a Monday evening. He stayed until I was confortable with my Monday. And he saveed me over $200. Bill drove 1-1/2 hours each way to deliver my car on a Monday evening. He stayed until I was confortable with my understanding of how to operate it even though he would not get back to Delaware until after 10:00 Pm. More

The sales experience was excellent. Even after purchasing my Toyota they called to ensure that I had a great experience. Following up those calls the sales representative even called to ensure I purchasing my Toyota they called to ensure that I had a great experience. Following up those calls the sales representative even called to ensure I knew how to use the features of the new car. Excellent work Byers, keep it up! More

Jerry Diday and other members of the team were professional, friendly and genuinely concerned with my satisfaction regarding the purchase of my new Camry XLE. I was introduced to everyone and gree professional, friendly and genuinely concerned with my satisfaction regarding the purchase of my new Camry XLE. I was introduced to everyone and greeted with smiles and heart felt warmth. Gone are the days of pressure selling and tedious negotiating. The name of the game is service and byerstoyota....... you have it. P.S. Suggest to Toyota that they produce a CD to explain all the bells and whistles on the XLE, as well as safety features, maintenance, and how to set up the navigation, blue tooth, etc. It is so much easier to see a demonstration than to read 7 booklets. Thanks More

This is the second Tacoma I have purchased from this dealership. My first was fully serviced here as well. I have been impressed with the quality service and low-pressure as they service and sales depa dealership. My first was fully serviced here as well. I have been impressed with the quality service and low-pressure as they service and sales departments have tried to meet my needs. Dave Howard did a great job in answering my questions and helping me through my decision-makling process. I also appreciate that I was shown various options without a high-pressure sale to talk me into buying "add ons" that I didn't want. Thanks for a very satisfying purchase experience and customer friendly service. More

Outstanding service w/ Byers Toyota ! Their customer service is second to none. Really is the best experience I've had working w/ a car dealer. They made it enjoyable ! service is second to none. Really is the best experience I've had working w/ a car dealer. They made it enjoyable ! More