Byers Toyota

Dawson was very knowledgeable about the problem with my car. He was very respectful and prompt to resolve the issues. car. He was very respectful and prompt to resolve the issues. More

Dawson was very knowledgeable about the problem with my car. He was very respectful and prompt to resolve the issues. car. He was very respectful and prompt to resolve the issues. More

Amare was very willing to work around our schedule and worked very hard to find the car we were looking for. worked very hard to find the car we were looking for. More

Gynnae is always informative, attentive, and helpful. The service typically follows the expected timeline and is ready on time or early The service typically follows the expected timeline and is ready on time or early More

Such a great easy experience leasing a car. I was amazed at how quickly the process took. I was amazed at how quickly the process took. More

Colton easy to talk to and was available for any questions I had he made buying a car less stressful questions I had he made buying a car less stressful More

5 He done a very good job on my car. Thank him very much. Gene ?? Thank him very much. Gene ?? More

Miscommunications I've been looking for tundras for months. I found a decent one online at Byers. I am two+ hours away and after speaking with Taylor on price he had said 'We're not sitting here making months. I found a decent one online at Byers. I am two+ hours away and after speaking with Taylor on price he had said 'We're not sitting here making 1000s on you' when the vehicle MMR was 41.1 and priced at 45.8. To me that is a 4,700 difference and roughly 10%. Since it only came with one key, I decided I would be okay with 45.5 out the door since it had one key. I thought that I had communicated with Taylor that this included dealership fees such as dock fees. He texted me 'We are $45,500 selling price and cannot throw in the key'. To me this meant that it would be 45,500 out the door including fees as we had just been discussing this. That was not the case. I had to pay an additional 439 at the counter. This rubbed me the wrong way as I had already paid 45k in cash and was over two hours away from home. I did see the final sale price of 45,439 at signing but I did think this was without my trade in. I went back over to the dealership to discuss and was promptly told no with no discussion to be made. On top of all of this, I was told the truck would come with a year to three years of remote connect. This was not the case and after a phone call with Toyota they had stated I was misinformed and suggested I called Byers Toyota to clarify. At this point I was done with Byers and do not wish to speak to anyone from the dealership. I feel when you are spending so much money you should find some professionalism and things should not be missed, but that was not the case at Byers. More

Always have service availability in a timely manner. Wait time on the service is always very reasonable. Any issues we’ve ever had were always solved. Wait time on the service is always very reasonable. Any issues we’ve ever had were always solved. More

I was able to get an appointment right away. A curtesy ride home and back was provided directly. The work was done in a timely manner and I was treated professionally by all. A curtesy ride home and back was provided directly. The work was done in a timely manner and I was treated professionally by all. More