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Byers Toyota

Delaware, OH

4.6
2,518 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,518 reviews

January 01, 2021

Very friendly service. Easy to schedule appointment. Tara Farmer is great to work with. I use Byers Toyota after receiving unsatisfactory service from a different dealer’s service department. More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Jan 11, 2021 -

Byers Toyota responded

Great to hear we are taking good care of you and your vehicle! Thanks for choosing Byers Toyota for your automotive needs.

January 01, 2021

Still waiting on a return call in regards to torque recall or software update possible warranty .I would like to know this info prior to transmission service More

by CASEYMARK99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jameson, Pam Bishop, Tara Farmer, Dan Kelley
Jan 11, 2021 -

Byers Toyota responded

Thanks for letting us know. We certainly want to make sure we are getting back to our customers in a timely manner. I believe that Jamison has been able to touch base with you on this matter by now. Sorry it took a few days to get back to you. Always feel free to reach out to our service manager, Pam Bishop, with any concerns you have. You can reach her by calling the dealership at 740.368.7666 or pbishop@byersauto.com. Your satisfaction is important to us.

January 01, 2021

Our family has purchased 7 vehicles from Byers Toyota Delaware.. Always very good service and very friendly.Tara, Josh and Todd Garverick are always very helpful. More

by MIKERISNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Garverick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Jan 11, 2021 -

Byers Toyota responded

Thank for the positive feedback, we appreciate the business.

December 31, 2020

The service dept kept me up to date on the repairs and even had Toyota pay for some of the service. Gynnae was great to work with More

by GRISHKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Byers Toyota responded

Thanks for the positive feedback. We appreciate the business!

December 31, 2020

I always feel like a VIP at Byers Toyota in Delaware. Service center is very professional and my work is done expertly and efficiently. Everyone in the dealership is friendly and helpful. More

by TRISHSTOUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Bickel is one of my favorites. , Pam Bishop, Tara Farmer, Dan Kelley
Dec 31, 2020 -

Byers Toyota responded

Thank you for the positive review. We appreciate the kind words. Thanks so much for choosing Byers Toyota for your automotive needs.

December 30, 2020

Easy check-in and check-out. I stayed with the vehicle and service wait was well within allocated time-frame. All employees encountered during the wait were pleasant and professional. More

by tkier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Byers Toyota responded

Thanks for taking the time to rate us. We are happy to hear we did a great job taking care of you and your car.

December 30, 2020

The sales staff was great the day we bought our RAV4 . Carson our salesman was supposed to order mud flaps and door guards they were going to put on. Three weeks later we have not heard from them. We call More

by kjegner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carson Gibson, Trevor McKinney
Dec 30, 2020 -

Byers Toyota responded

Thanks for bring this to our attention. That is not the way we would like to do business. Carson has been out sick, but we still should have made sure that we were taking care of for you. I understand the parts have been ordered now and you have an appointment scheduled to have those installed. Again sorry we dropped the ball, we appreciate the business and your understanding.

Dec 30, 2020 -

kjegner responded

Thank you, Vicky has been super helpful getting to the bottom of this Thanks again

December 30, 2020

Ty Barlow was very patient with me and helped find my perfect, dream car! (While he worked around my crazy schedule.) Highly recommend working with him! More

by swartm15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Barlow, Trevor McKinney
Dec 30, 2020 -

Byers Toyota responded

Thanks for the positive feedback. We appreciate the business and are glad to hear that Ty Barlow is did a great job for you. Enjoy the new car.

December 29, 2020

Jeannie was amazing at getting me exactly what I wanted and working so many things out to help make me happy. I feel like she genuinely cared about my buying experience! More

by Courtney P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor McKinney
Dec 31, 2020 -

Byers Toyota responded

Thanks - we think Jeannie McNeely does a great job too. Thanks for the excellent rating we appreciate the business.

December 29, 2020

Always a pleasant experience when I bring my vehicle to Byers Toyota for service. The service Dept has individuals that are not only quite knowledgeable but also extremely personable ! More

by CNMFISHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsie Yost
Dec 31, 2020 -

Byers Toyota responded

Thanks for the positive feedback! We appreciate the business, thanks for choosing Byers Toyota for you automotive needs.

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