Back

Byers Toyota - Service Center

Delaware, OH

4.5
1,307 Reviews

1,307 Reviews of Byers Toyota - Service Center

Sort by
November 03, 2018

First service visit This was my first 5,000 mile service for my 2018 Highlander. Made the appointment online and was in and out in 30 minutes. All the staff was very frie More

by TCagnon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 28, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

November 03, 2018

Recall, oil change and tire rotation There was a company recall and I had an oil change and the tires rotated. Michelle explained everything that was done and what might need to be done More

by SHARONSATTERWHITE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Walker
Nov 28, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

November 03, 2018

Great Services As Always I have a 2007 Tundra that got recalled for frame rusting issues. They inspected the frame and said it qualified to be replaced FOR FREE. The new one w More

by MORGANP3205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara, and the mechanic who did the service were great.ons.
Nov 28, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

November 03, 2018

Blindside of friendliness Online, I requested an oil change and interior air filter changed. When I arrived, I was received by service member that requested 4 services that wou More

by ALLANDERBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Butch Chipps
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Bickel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Caldwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Becker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Kelley, Tom Bray, Chris Gordon
Nov 07, 2018 -

Byers Toyota responded

We are sorry to hear we were unable to provide a 5 star experience for you. We worked to provide the most affordable experience possible including discounting the cost by $250 for you. We understand that this bill may seem high, but your vehicle underwent major service, and there was an extensive list of maintenance to be completed. We have since tried contacting you, and have extended offers to help you in the future with free oil changes. We ask that you please give us a call at 740-368-7666 so we can discuss more.

November 03, 2018

Great. In and out, followed up with part I asked about. I would tell people to go there for service. Called me when car was finished.. More

by DCALVERT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

November 03, 2018

Inexpensive, efficient time spent at dealership, repect Praise goes a lot further than negative comments. Good work deserves good reviews.The waiting area was comfortable and I was informed about each issue More

by Toyota 13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
Nov 28, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

November 03, 2018

Service Review They have a nice lounge with TV and free drinks. They even have a free shuttle service to take you back home if necessary and come back to pick you u More

by Runguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

November 02, 2018

Do what they say Always can count on very friendly and helpful. Very nice waiting area like the shuttle service always done in timely manner purchased many cars from More

by Chase1908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

November 01, 2018

Great service My wife and I brought up our RAV4’s on consecutive days to have auto start features installed, and both were ready when promised. Byers Toyota has ma More

by PRAISEPLACE63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bray
Nov 28, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

November 01, 2018

Same day appointment! Realizing I had to get a new battery from the dealer, I didn’t really expect them to get me in so quickly! When I called, I was told to come on in. More

by Molly Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Walker
Nov 28, 2018 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We are pleased to hear we could deliver an excellent experience for you!

...
106
...