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Byers Toyota - Service Center

Delaware, OH

4.5
1,294 Reviews
Call Service Center (740) 273-3998

1,294 Reviews of Byers Toyota - Service Center

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June 11, 2024

I did spend $169. 50 to push a button and have a code reset. I hope God’s not mad at me. More

by Aloha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name
Report | Print
Jun 17, 2024 -

Byers Toyota responded

Thank you for choosing Byers as your tech support provider, we're glad to hear it was a positive experience and we appreciate your feedback! We apologize for the pricing of that specific service, but rest assured our team works hard to deliver quality solutions quickly. We hope to continue providing top-notch service for all your technical needs in the future. Thank you again for trusting us with your business and for being a valued customer!

June 08, 2024

The car detail was minimal, I have received more for less previously elsewhere. Will not recommend or purchase again. More

by kprince.kg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 07, 2024

Professional, conscientious, explains things in detail, make sure you are up to date with Toyota’s recommended maintenance. More

by Jim Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Report | Print
Jun 17, 2024 -

Byers Toyota responded

Thank you for leaving us a 5-star rating, we truly appreciate your feedback! It's great to hear that our team at Byers is providing professional and conscientious service. We take pride in keeping our customers informed and up-to-date with Toyota's recommended maintenance practices. We are committed to delivering the best experience possible and creating a long-lasting relationship with our customers. If there is anything else we can do to assist you, please don't hesitate to reach out. Thank you again for choosing Byers, and we look forward to seeing you again soon!

June 07, 2024

Fantastic service! Really helped me address the things I needed to do on my vehicle and didn’t try and oversell me crap I didn’t. Very trustworthy and it was nice to un More

by ag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
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Jun 17, 2024 -

Byers Toyota responded

Thank you so much for your kind words about our service at Byers! I am pleased to hear that our team was able to provide you with helpful and trustworthy assistance in addressing your vehicle's needs. Our goal is always to inform and educate our customers so they feel comfortable with how and why they are spending their money. We appreciate your business and look forward to serving you in the future!

June 06, 2024

Easy to work with go above and beyond. One of the best I’ve worked with. More

by Johndraile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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June 05, 2024

Issues with a warranty request on rear underseat compartment. The bottom compartment tabs are broken presumably from the service but dealership won’t do anything stating it had to be my dog that bro More

by Casey Reiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott from byers
Report | Print
June 03, 2024

Staff knowledgeable and welcoming, Chelsie was great at explaining the process for the warranty work. Both visits finished ahead of schedule. More

by mal7797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Report | Print
Jun 04, 2024 -

Byers Toyota responded

Thank you for taking the time to leave us a review! We're so happy to hear that your experience with our staff was positive, particularly with Chelsie. Our team takes pride in providing knowledgeable and welcoming service to all of our customers. We're also thrilled to hear that your visits were completed ahead of schedule. It's always our goal to finish our work efficiently and effectively. Thank you again for choosing Byers and we hope to see you again in the future!

June 03, 2024

Good quality service and friendly workers. Nice amenities and snacks while you wait. Been here twice and will be back! More

by npjackson177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
Report | Print
Jun 04, 2024 -

Byers Toyota responded

Thank you for taking the time to write a review of your recent visits with Byers, we really appreciate it! We are thrilled to hear that our team provided you with good quality service and made you feel welcome during your wait. Our goal is to make every visit to Byers enjoyable and convenient, so it's great to know that our amenities and snacks helped make your experience even more pleasant. We look forward to seeing you again soon and continuing to provide top-notch service.

June 03, 2024

Byers Toyota performed the work I needed done to perfection and in a timely manner. More

by nuge48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop
Report | Print
Jun 04, 2024 -

Byers Toyota responded

Thank you so much for choosing Byers Toyota for your vehicle needs! We are thrilled to hear that our team was able to provide top-notch service in a timely manner. Your satisfaction is our top priority and we look forward to serving you again in the future. Drive safely!

June 01, 2024

Amazing. Everyone was so nice kept me updated. The greater was very nice as well More

by Elkeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Report | Print
Jun 04, 2024 -

Byers Toyota responded

Thank you for your kind words and for taking the time to write this review. We are so pleased to hear that you had an amazing experience at Byers. Providing excellent customer service is our top priority, and it's always a pleasure to know that we've met or exceeded our guests' expectations. We love hearing specific examples of when our team members have made a positive impact, like when you mentioned being kept updated and the nice greeter. I will be sure to personally thank them for making your visit so memorable.

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