Byers Toyota - Service Center

Great service prompt and courteous Great service from the time I arrived until I left I was well informed and they went over all of the paperwork with me.i would recommend them to every Great service from the time I arrived until I left I was well informed and they went over all of the paperwork with me.i would recommend them to everyone More

Mixed reception After the high bar set in my first (and subsequent) interactions with the service personnel at Byers Toyota, I was more than a little disappointed in After the high bar set in my first (and subsequent) interactions with the service personnel at Byers Toyota, I was more than a little disappointed in this service encounter. On Saturday, 12/8, my 2010 Highlander Hybrid was towed, at my request, to Byers. When I arrived, I was greeted in less than an enthusiastic fashion. Perhaps it was b/c I interrupted Tony’s pizza lunch. There were several gaffs in his interactions with me (“what’s a good number to reach you?”; “You just looked me up by my number.” “Well, that could have been your sister’s or something.” “As soon as the tow truck driver gives us the keys...” “I just gave you the keys.” “ Oh, I meant as soon as the car gets here.” In my estimation, Tony did not seem interested in obtaining my information or business. Additionally, I shared some “hopeful” information (meant to allay my concerns, I’m fairly confident) that the tow truck driver provided. Both Tony and, to my chagrin, Daniel (during a subsequent telephone conversation), were disparaging and rather condescending regarding the tow truck driver’s opinion. Wow. How easy it would have been to state, “we’re going to see exactly what’s what before we conjecture on the cause of the malfunction” rather than dissing another individual. More

Great friendly service The Service Staff has always been friendly and knowledgeable. The service department has always kept me informed of any recall items that needed fix a The Service Staff has always been friendly and knowledgeable. The service department has always kept me informed of any recall items that needed fix and completed the work in a timely manner. More

Honest and efficient Thought I needed brakes but a thorough review showed they were fine but alignment was required. Everyone was honest about my car and work was efficien Thought I needed brakes but a thorough review showed they were fine but alignment was required. Everyone was honest about my car and work was efficient. I appreciated the honesty and good workmanship. More

Reliable, Dependable, Timely Byers Toyota is extremely friendly and make you feel like they genuinely care for you and your business. They have expert technicians and mechanics Byers Toyota is extremely friendly and make you feel like they genuinely care for you and your business. They have expert technicians and mechanics and do excellent work on a timely basis.. More

Excellent service as usual Pam was great as always and got me in and out and on my way with exactly what I needed. I have been coming here for so long with multiple vehicles she Pam was great as always and got me in and out and on my way with exactly what I needed. I have been coming here for so long with multiple vehicles she treats me like family and I greatly appreciate it. More

Great service My service manager (Gunnar) went above and beyond to help me get the service I needed quickly and as affordable as a car tuneup can be! My service manager (Gunnar) went above and beyond to help me get the service I needed quickly and as affordable as a car tuneup can be! More

Excellent service Byers has excellent service and they treat customers with respect like your family. They don’t treat women like they don’t know what they are talking Byers has excellent service and they treat customers with respect like your family. They don’t treat women like they don’t know what they are talking about and that really important to us . Sometimes we don’t, but they don’t act like we don’t Lol. More

No Worries If you are looking for great service and service you can trust this is the place for you. Convenience and a lounge to wait in which is 2nd to none. If you are looking for great service and service you can trust this is the place for you. Convenience and a lounge to wait in which is 2nd to none. Even a charging station! Obviously whoever set up the service area had cuustomers in mind! More

Top notch. Friendly. On time. I have been purchasing cars for 45 years and Byers is by far the easiest to work with on sales and service. There is never pressure. Just willingness I have been purchasing cars for 45 years and Byers is by far the easiest to work with on sales and service. There is never pressure. Just willingness to help. If you are in the market for a car, there is no better place to go. More