CDJR of Leesburg - Service Center

Professional, courteous and outgoing , was very pleased with our experience. Will definitely be a returning customer with our experience. Will definitely be a returning customer More

The first time we dealt with this service center we were VERY impressed. Second time...not so much. We made an APPOINTMENT for an oil change. We have only one vehicle, so we said we'd be waiting at the d VERY impressed. Second time...not so much. We made an APPOINTMENT for an oil change. We have only one vehicle, so we said we'd be waiting at the dealership for the service to be performed. This was stated during the appointment setup. We arrived at the 10:30a appointment only to be told that it would be at least two hours before they could get it done. Apparently, our truck size could only be accommodated by one of their lifts and there were a few others ahead of us. Why would we bother making an appointment if they are just going to take first come/first served??? At the very least, if you know that you're running 2 hrs behind at 10:30 in the morning, and you knew I was planning to wait for the service, why didn't you call me and say you're running late?? More

Okay Need to do better on not leaving dirty hand prints on inside of door and dragging boots across kick plate on inside of door and dragging boots across kick plate More

Juan helped me when I needed an oil change. Juan was very courteous and helpful. The job was finished in the time said. Juan was very courteous and helpful. The job was finished in the time said. More

My experience with the service department was great. My service advisor, Jose, handled my vehicle with the upmost care. My service advisor, Jose, handled my vehicle with the upmost care. More

Service tech was very helpful and professional, he kept me informed and the price was exactly as quoted. me informed and the price was exactly as quoted. More

Great help had tonneau cover installed a few years ago & bolt came off. I was charged $38 not sure for what bolt came off. I was charged $38 not sure for what More

I purchased a pre-owned pre-certified Dodge grand caravan from CDJR back on March 28th 2025. I haven't done my review until now as there were many issues and challenges within 24hrs after my purchase. I coul from CDJR back on March 28th 2025. I haven't done my review until now as there were many issues and challenges within 24hrs after my purchase. I couldn't understand why there were so many issues when a pre cerified inspection was done! I am however, thankful that the dealership gave a 30day warrenty with the vehicle. They have taken care of the 4 seperate issues which some were pretty major! Everyone from sales to service took care of me thru-out this ordeal. Shout out to Ron Delgardo my service specialist. He was great! taking care of my repairs and was very understanding of my situation. They also did provide me with a rental vehicle. My only negative comments would be the total number of days it took to complete the repairs which was 15days out of my 30days warrenty. Also, communication could have been better. My warrenty ended yesterday and of course I drove it a lot today, and of course now there appears to be an issue with the front struts. They rattle on bumpy uneven roads! 🤨 More

Clear understanding of all the services I got done and when it would be done I was giving a ride home and a ride back when my car was finished goodness for much more than that. Thank you so much c d j.R when it would be done I was giving a ride home and a ride back when my car was finished goodness for much more than that. Thank you so much c d j.R of leesburg More

My experience with this team is always a good one. Everyone is very friendly and knowledgeable. Everyone is very friendly and knowledgeable. More