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CMA's Colonial Auto Center
Charlottesville, VA
459 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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459 Reviews of CMA's Colonial Auto Center
June 08, 2013
Scott Draper, Finance Manager, and Hernan Cruz, Sales Associate, provided outstanding customer service. I was in a tough financial situation and Scott worked very hard and would not give up until he was Associate, provided outstanding customer service. I was in a tough financial situation and Scott worked very hard and would not give up until he was able to get me into a car and I left there with a brand new Nissan due to his efforts. Both Hernan and Scott were extremely helpful, professional, and pleasant to work with. I would definitely purchase my next car there and will highly recommend Colonial to my friends and family. Great experience. More
by TEW1
Employees Worked With
Scott Draper, Finance Manager, and Hernan Cruz, Sales Associate
May 29, 2013
Awesome experince...Would have to say always dreaded car buying but this was faultess. Thanks so much!! I did not even have to bring my car to the dealership... They paided me fairly for my car. I could not buying but this was faultess. Thanks so much!! I did not even have to bring my car to the dealership... They paided me fairly for my car. I could not be happier. Love the new car to A Juke. More
by victoriaanne
May 15, 2013
We were looking to trade in my civic for something a little bigger for our growing family. Tim was so helpful in finding the perfect Nissan Rogue within our price range. We were also able to get a great little bigger for our growing family. Tim was so helpful in finding the perfect Nissan Rogue within our price range. We were also able to get a great price for our trade. Tim was very personable and easy to work with. I will definitely recommend Colonial Nissan and Tim Ruck to family and friends. More
by Beebe
Employees Worked With
Scott Draper
May 02, 2013
My daughter was looking for her first car to buy and was looking for something affordable and reliable. Tim Ruck and Warren Polson helped us find a well maintained and cared for pre-owned car in her price r looking for something affordable and reliable. Tim Ruck and Warren Polson helped us find a well maintained and cared for pre-owned car in her price range. The process was fairly quick and they made it enjoyable! Scott Draper was very helpful through the financing and was even able to get my interest rate lowered on the loan! I would recommend contacting Tim and Warren! More
by MargaretTarpey
Employees Worked With
Scott Draper, Warren Polson
May 01, 2013
Purchased a used GMC Sierra pickup. The salesperson, Felicia Schultz was very courteous and helpful throughout the process, answering all questions and getting the answers when necessary. The finance Felicia Schultz was very courteous and helpful throughout the process, answering all questions and getting the answers when necessary. The finance manager Scott Draper was very professional and handled all the paperwork quickly. He explained all the options and worked hard to get the best finance deal possible.....better than I expected. Colonial was a good experience and I would recommend it highly. They will work hard to get you an excellent deal. More
by raycp
Employees Worked With
Felicia Schultz, Scott Draper
April 22, 2013
Michael is a very good salesperson and person. He answered all questions in a cheerful manner and was very helpful with my purchase. Highly recommend Michael. answered all questions in a cheerful manner and was very helpful with my purchase. Highly recommend Michael. More
by scubavhm
Employees Worked With
Michael Gazdik
April 16, 2013
Paul was very helpful with explanation of the vehicle and Van Johnson was superb with the loan application and went extra for us. Great people to work with!!!! Van Johnson was superb with the loan application and went extra for us. Great people to work with!!!! More
by GaryWJ
Employees Worked With
Van Johnson
April 14, 2013
I first talked to Tim Royer after a phone inquiry about a used Ford F150. Our Expedition had just blown an engine and we needed a tow vehicle to replace it as soon as possible. Tim answered every question used Ford F150. Our Expedition had just blown an engine and we needed a tow vehicle to replace it as soon as possible. Tim answered every question and was willing to work with us using the Expi as a trade. Even though Tim was off the next day, he researched the trade and worked hard to get an equitable deal. I had also been in touch with other dealers in the area, but none were willing to work as hard as Tim. In fact, Tim is the only one who worked consistently on the deal. For this reason, I went in the following day to Colonial and Tim was a pleasure to both work with and meet. The deal was conducted in a cordial and professional manner and I ended up with the F150. The finance was handled by Scott Draper and once again cordial and professional. In fact, as others have mentioned, he was able to beat the pre approved credit union loan rate. What I haven't mentioned is that all this was done with my wife being out of town at the time. Both Scott and Tim were aware that they would have to go through the whole deal again with her. Some changes were made and everyone was happy. I would recommend Tim and Scott to anyone and everyone. Car negotiations/payments are never welcome and stressful. Colonial and especially Tim and Scott made the experience of buying a car a pleasant surprise. More
by Klepp
Employees Worked With
Scott Draper
April 10, 2013
We found the used car we wanted and worked out a deal over the phone before we went to Colonial. Once there, we noticed a dent/scratch on the car that was not noticed by the sales team before we got ther over the phone before we went to Colonial. Once there, we noticed a dent/scratch on the car that was not noticed by the sales team before we got there. They went above and beyond to ensure us that they would fix that and other minor scratches on the outside of the car should we purchase. This was a used 2010 car yet they still offered to fix the blemishes we weren't happy with. We purchased the car and brought it back two days later so it could be worked on. They gave me a loaner car while mine was in the shop. When I returned the next day the work done was beyond what I had anticipated. Paul even put my old plates on my new car for me. I would highly recommend working with Paul on purchasing a used car. The entire team at Colonial was very professional and personable and made the car buying experience quite enjoyable. Thank you Colonial Auto!! More
by camodie
Employees Worked With
Scott Draper
