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Cadillac of Norwood
Norwood, MA
486 Reviews
At Cadillac of Norwood, we're committed to delivering a luxury dealership experience that extends well beyond the showroom. Whether you're shopping for a new Cadillac or a Certified Pre-Owned vehicle, you'll find an exceptional selection of premium models backed by a team dedicated to helping you find the perfect fit for your lifestyle.
Conveniently located on Route One in Norwood, MA, we've proudly served our community for decades. Our recently renovated, state-of-the-art facility reflects our commitment to providing a modern, comfortable, and welcoming experience for every guest.
Our knowledgeable sales professionals make the buying and leasing process straightforward and enjoyable, while our Cadillac-certified and Master Certified and three GM World Class technicians provide expert care to help keep your vehicle performing at its best. From routine maintenance and multi-point inspections to advanced diagnostics and major repairs, our service team is equipped with the latest tools and factory expertise to handle all your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 486 reviews
May 31, 2026
I was told they couldn't do my inspection due to tires. .went to state inspection place leaving dealer car pass inspection without a problem... .went to state inspection place leaving dealer car pass inspection without a problem... More
by mishelburgos12
Verified Customer
May 31, 2026
We had an outstanding experience with Aldo, the Sales Rep at Norwood Cadillac in Norwood, MA. From start to finish, the entire process was smooth, transparent, and genuinely enjoyable. We couldn’t be happie at Norwood Cadillac in Norwood, MA. From start to finish, the entire process was smooth, transparent, and genuinely enjoyable. We couldn’t be happier with the deal we received. Aldo was professional, honest, and clearly committed to making sure I got exactly what I was looking for. If you’re looking for a dealership that truly values its customers and makes the car-buying experience stress-free, I highly recommend Cadillac of Norwood. I’m thrilled with my new car and grateful for the excellent service! More
by Avi & Greer
Employees Worked With
May 28, 2026
awesome service registered and inspected my new car very competitive pricing beautiful automobiles ! Thank You Norwood ! competitive pricing beautiful automobiles ! Thank You Norwood ! More
by JAY@KENNEDYCARPET.COM
Employees Worked With
May 17, 2026
Made a deal with the salesman. Took my credit card of $1000 to hold for pickup and payment the next day. Arrived with my trade and a cashiers check the next morning. Walked in and Took my credit card of $1000 to hold for pickup and payment the next day. Arrived with my trade and a cashiers check the next morning. Walked in and was told that they decided to not honor the deal, That they considered my trade in value was too high and wanted two thousand more. Knowing I had the appointment to pick it up with money in hand and drove an hour to collect it. They said that the salesman had not run my credit card the night before so there was no contract. The manager said that the salesman should not have made the deal. For two thousand more I could still purchase the vehicle. This email was sent to me that morning as I was headed to pick it up. Needless to say, stopped me at the door and said the deal was off 3 hours after this email was send, that I didn’t see until they told me when I walked in. So, my opinion of how they handled this was extremely poor. I’d rate them lower if I could. This is the email copied and pasted, just my name blacked out. Good Morning T*****, Just to confirm 55,000 plus tax ,reg fee ,doc fee . The ins and registry is closed today .You will transfer plates today and drive the vehicle home . On monday you will have the new registration emailed to you .You can come here for the inspection or get it close to home you will have 5 days .Can you please send me a copy of your drivers license and your insurance agents name and address so I can have the paper work ready when you arrive . You will then meet with the finance manager who will collect the check and sighn the documents.I look forward to seeing you. . More
by Fabulousone49
May 15, 2026
Aldo was very helpful in identifying my new Cadillac to lease, moving the car to Norwood, changing the Florida registration, and training me on the features of the car. lease, moving the car to Norwood, changing the Florida registration, and training me on the features of the car. More
by HMCCANCE
Employees Worked With
May 10, 2026
George was extremely helpful and explained everything to me about what was needed for my Blackwing. I appreciated his honesty and willingness to help. me about what was needed for my Blackwing. I appreciated his honesty and willingness to help. More
by pauljandron
Employees Worked With
May 08, 2026
Explained everything and didn’t try to upsell me anything I didn’t need. Very clean environment I didn’t need. Very clean environment More
by btsheehan1975
Employees Worked With
Other Employees :
Patrick Jordan
May 07, 2026
George is very knowledgeable service writer and his attention to detail and communication skills are out standing attention to detail and communication skills are out standing More
by KMCK92
May 06, 2026
It was a pleasant to do buisines with your team at Norwood Cadillac, my salesman was very knowledgeable and I didn’t feel pressured in any way. I would absolutely recommend your dealership to friends Norwood Cadillac, my salesman was very knowledgeable and I didn’t feel pressured in any way. I would absolutely recommend your dealership to friends and family. More
by ajr6144
Employees Worked With
May 03, 2026
Very disappointed to come back to dealership to pick my car up and find my car unlocked at the entrance area! car up and find my car unlocked at the entrance area! More
by ANNAFORTE
Employees Worked With
