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Cadillac of Norwood

Norwood, MA

2.3
152 Reviews

700 Providence Highway - Route 1

Norwood, MA

02062

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Showing 152 reviews

June 04, 2018

Great experience I recently purchased a car from Cadillac of Norwood and had a great experience. Steve, Alex and Joe were very helpful, walked me through the process More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wilkerson , Alex Gomes, Steve Sousa
June 01, 2018

Don't waste your time with these people I recently bought a Used Toyota 4Runner from these guys about a month or so ago. They had to deliver the vehicle to me up in Maine, as Massachusetts d More

by JHarg
Recommend Dealer
No
Employees Worked With
Carmen Shannon, Steve Sousa
Jun 05, 2018 -

JHarg responded

Got a call from Joe Wilkerson...the GSM of Cadillac of Norwood today (6/4/18). I was asked that I change my review on here becasue my issue was "resolved." I want to let everyone know that I did receive a check just over a month after this whole ordeal began. I was told personally by Joe that the business office was very busy and that it would take time to process my request. I'm sorry, but how hard is it to write out a check, sign it, and put it in an envelope? At one point I was even told that a check had been sent and then I called a few days later and was told that they were holding the check because it was an urgent matter. Point blank, it shouldn't have taken a month. I received my money though and that's what counts. If you do business here, be careful though! Don't end up like me.

May 23, 2018

Best & easiest experience purchasing a vehicle! We had the best experiencing purchasing our Escalade. From the moment we stepped onto the lot until we drove away with our new vehicle this could not More

by Cktoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney , Ed McMullin
May 15, 2018

Exceptional services This place is a gem. I just bought a Cadillac here and they made the process so easy in fact enjoyable. As a woman I normally hate the process of buyi More

by ChristineD22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George , Ed McMullin
May 11, 2018

Ed you are the man “Thank You” As I walked through the Cadillac of Norwood doors, I was greeted by a friendly receptionist, and then it all happened, I met Ed who is one of the best More

by CT6-man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receptionist , Ed McMullin
April 24, 2018

Very Pleased Alex Gomes at Norwood Cadillac was absolutely phenomenal. He helped me do a little homework via email before coming in to the show room. Once I got More

by jcwilliams311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney. Anthony Longa, Alex Gomes
April 18, 2018

I felt someone took the time needed to help me feel comforta Second visit to Norwood to purchase a vehicle, both experiences have been very friendly, which is most important, secondly I was given all the time ne More

by Whitefay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Belovich
April 17, 2018

AWESOME They were very attentive without being all over me like most other dealerships, and my sales person Ed McMullin was awesome he did not disappear after More

by Roy’s Escalade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed McMullin
April 13, 2018

Vehicle purchase Eddie was great! His professional approach and high level of customer service makes him a standout. Eddie made our purchase experience easy and enjoy More

by AllieEscalade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed McMullin
April 02, 2018

Not a number! Every time you walk in everyone you come in contact with is very pleasant and helpful. I always felt like I was a priority and was treated like a pers More

by Belisle,Cristine2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cunningham, Frank Melo, Steve Sousa