Dealer Reviews
Cars for Sale
Dealer Log In
Alex Gomes
57 Reviews
Alex has been with Cadillac Village of Norwood since 2008 and has six years of automotive sales experience. For 2010 he has been recognized by Cadillac as a Certified Top Performer for 2010.He speaks both Portuguese and Spanish and is also studying Business at Bridgewater State.
Read more57 Reviews
Write a Review57 Reviews of Alex Gomes
October 28, 2026
They went out of their way to find an Escalade build that no one had within hundreds of miles and got it to us way quicker than expected. They also worked with us to pick up and deliver the vehicle to have a no one had within hundreds of miles and got it to us way quicker than expected. They also worked with us to pick up and deliver the vehicle to have additional options added. Everyone was extremely friendly and knowledgeable. It was a terrific experience. More
by chungle0
Verified CustomerOther Employees Tagged: Lindsey Iacabbo, Crispin Cadalet , 5 stars for Omar who coordinated protective film installation after the purchase
October 26, 2026
Shea was very professional and accommodating. The vehicle is everything we wanted. We will be back! The vehicle is everything we wanted. We will be back! More
by LENESTABROOKSRE
Other Employees Tagged: Shea Sullivan
August 28, 2026
I had a very disappointing experience at Cadillac of Norwood. I went there with the intention of purchasing a vehicle and was ready to move forward, but unfortunately, Alex and the staff showed very lit Norwood. I went there with the intention of purchasing a vehicle and was ready to move forward, but unfortunately, Alex and the staff showed very little interest in helping us. We waited for approximately 30 minutes, and during that entire time, no one seemed to care enough to properly assist us or even offer us a vehicle to look at or drive. What made the experience even more frustrating was seeing other customers arrive after us and receive assistance while we continued to wait. I was genuinely there to purchase a Cadillac and was ready to do business. Instead, I felt completely ignored and unimportant. A customer should not have to chase down a salesperson or wait around while other customers who arrived later are helped first. After about 30 minutes, I decided to leave. I drove directly to Colonial Cadillac of Woburn, where I received the complete opposite experience. Adam Liebermann and his team were professional, attentive, and genuinely interested in helping me. As a result, I left Cadillac of Norwood and drove to Woburn, where I purchased a brand-new Cadillac OPTIQ. It is unfortunate that Cadillac of Norwood lost a customer who was ready to purchase a vehicle simply because of poor customer service. My experience at Woburn showed me that excellent customer service still exists, and I am very happy with the decision I made. More
by soorenaf
August 16, 2026
Thank you to Mike Xidea and his entire Staff at Cadillac of Norwood. I purchased 2 vehicles from Mike in 2 days and never felt rushed in any way. If I know ANYONE looking for a new Cadillac, I will definite of Norwood. I purchased 2 vehicles from Mike in 2 days and never felt rushed in any way. If I know ANYONE looking for a new Cadillac, I will definitely recommend Mike Xidea and his staff at Cadillac of Norwood. More
by SSOUSA4
Other Employees Tagged: Al Piacitelli, Frank Melo, John Jurasek , Mike Xidea, Nicole Domurad, Omar
August 05, 2026
Professional, clean, punctual, easy to work with, accommodating, thorough, organized, efficient, friendly, reasonably priced, approachable. accommodating, thorough, organized, efficient, friendly, reasonably priced, approachable. More
by MARYANDTESSSULLIVAN820
Other Employees Tagged: George Touma
June 26, 2026
I’ve appreciated everyone that I have interacted with at the dealership. All have been kind and professional with all my requests and needs. the dealership. All have been kind and professional with all my requests and needs. More
by jeannine.lebeau
Other Employees Tagged: Al Piacitelli
June 03, 2026
Cadillac of Norwood has been nothing but very courteous and professional a nonsense dealer never any pressure to buy. Buying a new vehicle was so easy and fast. Shea was very helpful with explaining all th and professional a nonsense dealer never any pressure to buy. Buying a new vehicle was so easy and fast. Shea was very helpful with explaining all the be features of the car. Highly recommended this is my 6th vehicle purchased at Cadillac of Norwood More
by KMCK92
Other Employees Tagged: Shea Sullivan
May 07, 2026
George is very knowledgeable service writer and his attention to detail and communication skills are out standing attention to detail and communication skills are out standing More
by KMCK92
Other Employees Tagged: George Touma , Paul Treseler
April 24, 2026
I’ve been coming here for more than 12 years, Bought two cars here, have been serviced here actually 3 cars!! Staff is amazing from Al in sales, to Paul in service, George originally in loaner cars, now a s cars here, have been serviced here actually 3 cars!! Staff is amazing from Al in sales, to Paul in service, George originally in loaner cars, now a service writer. What I really admire is that’s it’s the same personal since I’ve been coming here. That’s a comfortable feeling, also tells that they treat their employees very well…. Kudos !!! More
by STEPHEN.EXCLUSIVE
Other Employees Tagged: George Touma , Paul Treseler, Al in sales love that guy !!!
April 05, 2026
The staff is fantastic and helpful. Feels like dealing with family. Thanks so much to Shea and the team for making our purchase memorable. The Darlingtons Feels like dealing with family. Thanks so much to Shea and the team for making our purchase memorable. The Darlingtons More
by elizabeth_darlington
Other Employees Tagged: Shea Sullivan , Jeff Donovan, Omar
Dealership Inventory (154 Vehicles)
