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Cadillac of Norwood - Service Center

Norwood, MA

4.7
68 Reviews

68 Reviews of Cadillac of Norwood - Service Center

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July 17, 2025

Paul has been my service representative for years and I have always appreciated the attention he has given ton me when I bring my car in for service More

by RWOERNLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Treseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

Paul is amazing he got me out of there in2 hours And I had a muffler and a horn put in. More

by CVARTERESIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Touma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bertoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Treseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Fernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

Great experience here! George was great to work with - responsive, reliable, and friendly. We will be back! More

by liz.maughan9
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Touma
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

Everyone at the dealership is amazing, especially George, in the service department. I got a flat tire on the highway and called George to get a new tire. George was great and made certain to fit me in the v More

by KCHIPPA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Touma
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

Great job then A/C is working better than ever "Very Cold". Thank you, Paul and the entire staff, at Cadillac of Norwood. Jerry More

by JDHIATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Treseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Fernandes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

George is always available for a phone call or text and to help being a Cadillac customize is easy with him as my contact. I would highly recommend Cadillac. The service is like no other. More

by JENNANDLUKE2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Touma
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Paul T. & George T. Are both great I’ve had nothing but great experiences with scheduled and unscheduled repairs for my Escalade. Cadillac Norwood A++ More

by cleddy.rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Touma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Treseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Shop was under construction but I went to show room and talked to salesman Michael Ng and was treated very well. More

by aicrating65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Touma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ng
July 06, 2025

Always great customer service at Cadillac of Norwood. Beautiful facilities for customers to wait. A forever customer. More

by MSPIC_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Touma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bertoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Treseler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2025

Service was great by George, I guess there was a miss understanding but he made sure everything was done More

by sherrarte4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Touma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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