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Camelback Toyota

Phoenix, AZ

4.6
5,396 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,396 reviews

May 03, 2025

Melanie helped us on our first lease and when it was ready for us to renew she was very willing to help again and got us into something we actually wanted and could afford. She is always amazing to work More

by alexistg
Recommend Dealer
Yes
Employees Worked With
Melanie Kranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that Melanie made your leasing experience smooth and enjoyable. It's great to know she found you the perfect fit. We appreciate your support and look forward to assisting you again in the future!

May 02, 2025

The actual sales and purchase experience was good and my sales person, Karim, was very helpful and treated me very well. However, a week after buying my 2021 Tundra, I noticed the brakes were squealing and More

by Davidwickland1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lou Alsaadi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karim
May 02, 2025

I had a very good experience. Melanie was a great sales vet. Also, I would recommend if you’re buying a car to go through her. More

by CHRISTINACONSOLVER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Kranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Camelback Toyota responded

Thanks for the awesome review, Christina! We're thrilled to hear you had a great experience with Melanie. Your recommendation means a lot to us. Enjoy your new car!

April 30, 2025

Abou and Chantz were so helpful finding the perfect car for me, I had a very great experience! More

by megan122001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abou Traore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Camelback Toyota responded

Thanks, Megan! We're thrilled to hear that Abou and Chantz made your car shopping experience enjoyable. Helping you find the perfect car is our priority, and we're glad we succeeded! Enjoy your new ride!

April 29, 2025

dont bother with this dealership. They try and drag you into their dealership because they won't give you a price online or over the phone. After several weeks I say I don't want thei More

by Krom999_2000
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Justin Wimbish
May 01, 2025 -

Camelback Toyota responded

We understand how frustrating it must have been to feel like you weren’t being given clear or consistent information throughout the process. When someone takes time out of their day and comes in expecting a vehicle to be available—especially after setting an appointment—it’s absolutely fair to expect things to be ready and straightforward. We strive to create a better, more respectful experience than what you've described here. If you're open to it, Katrina Coscarelli, our Client Relations Director, would appreciate the chance to speak with you directly and see how we can address this properly. You can reach her at kcoscarelli@camelbacktoyota.com or (602) 264-2841.

April 26, 2025

Great customer service. Very communicative. Honest and professional. Extremely informative and very trustworthy also answered any concerns we had More

by noe.borja15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Kranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alsaadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Camelback Toyota responded

Thank you for the fantastic review! We're thrilled to hear you had a positive experience with our team. Your feedback on our communication and professionalism means a lot. We’re here to help anytime you need us!

April 16, 2025

Everyone has excellent customer service especially Uriel Garcia. He is always very helpful and explains everything in a good way. More

by gloriastephaniealvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel Garcia
Apr 17, 2025 -

Camelback Toyota responded

Gloria, thank you for your wonderful review! We're thrilled to hear that Uriel made such a positive impact during your experience. Our team takes pride in providing excellent service, and your feedback means a lot to us. We look forward to serving you again!

April 15, 2025

Excelente trato y buena atención al cliente. Super complacido con el nuevo toyota camry xle 2025 gracias a David Santos magnífico vendedor More

by faureernesto.zamora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David santos
Apr 15, 2025 -

Camelback Toyota responded

¡Gracias por la fantástica reseña, Faureernesto! Nos emociona saber que tuviste una excelente experiencia con David y que te encanta tu nuevo Toyota Camry XLE. ¡Tu satisfacción significa mucho para nosotros!

April 10, 2025

Excellent service. I walked in and less than two hours later I drove home in my new Toyota 4Runner. Many thanks to. Melanie Kranz for the great customer experience! More

by Chris Austin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Kranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Ajayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Camelback Toyota responded

Thank you for sharing your experience! We're thrilled to hear that everything went so smoothly and that you were able to drive home in your new Toyota 4Runner in under two hours. Melanie Kranz will be so happy to know she made a positive impact on your visit. Congratulations on your new vehicle, and thank you for choosing us!

April 01, 2025

Antonio went above and beyond to make us comfortable while we were buying a car. All my questions and concerns were answered, plus he was easily accessible for followup questions days after. More

by le.kavvvla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Lopez
Apr 03, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear Antonio provided such great service and support during your car buying experience. Your satisfaction means a lot to us, and we’re here for any future needs!

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