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Camelback Toyota
Phoenix, AZ
4,241 Reviews
This is a state of the art facility utilizing "green and solar" technology. Please allow us to show you why we are an 5 time winner of Toyota's highest award, "The Presidents Cabinet Award" given to only 12 Dealers in the U.S. We want to earn your business your way!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,241 reviews
Verified Customer
May 19, 2024
Theadore was the bestest service writer ever! Go queeen Go! Talk about the greatest experience Go queeen Go! Talk about the greatest experience More
by PIGOTT.NICK
May 19, 2024
We came in for our services- tire rotation and oil change. The time frame was great, 2 hours with appointment. However, when we left - our car had no hub cap. Cammeron and the manager said they will r change. The time frame was great, 2 hours with appointment. However, when we left - our car had no hub cap. Cammeron and the manager said they will replace it for us since Camelback Toyota was the last to touch the car. He did say hmm weird idk how that could have happened. I’m also curious how it could happen when the hub cap gets put on before the bolts of the tire. So- they just put the tire back, no cap, and let us drive off.. it could not have fallen off, it’s not clipped on. Anyway, buying the car was the worst experience and if you ask me all the incidents and inconveniences Camelback Toyota has given me in the last 9 months, you’d be grateful I didn’t post any other review but this.. More
by valenciafam4
Employees Worked With
cammeorn
May 19, 2024
Horse was rude when he called about what my car needed done. Then I called Saturday to see if my car was ready they transferred me went to voicemail. I called back and the guy finally just looked and the done. Then I called Saturday to see if my car was ready they transferred me went to voicemail. I called back and the guy finally just looked and the computer and said I don’t see your car here then he found. When the tow truck got there they said they don’t have my car in since 2023. They finally got it to me. More
by ambiecm11
Employees Worked With
jorge in service
May 19, 2024
Service writer always good but, sometimes your mechanics in the background are making unpleasant mistakes. Some of them are young duds so please , train them more. And please reintroduce the van drop on/off in the background are making unpleasant mistakes. Some of them are young duds so please , train them more. And please reintroduce the van drop on/off into the area back on. The dealership became so poor that can’t afford that “sweet “ service to clients? More
by marcelgarba
Employees Worked With
Peter Nguyen service rep.
May 19, 2024
We were misled & lied to. Mislead when our appointment was at 10'30, this implies the service of our vehicle is to begin @ 10:30. We showed up @ 9:45 & were told that it would Mislead when our appointment was at 10'30, this implies the service of our vehicle is to begin @ 10:30. We showed up @ 9:45 & were told that it would be serviced right away, should be done in 2-3 hrs. We returned 3 hours later, to find the service hasn't yet begun.The only reason not one star is because we had an air condition place to wait with free coffee, tea, water. More
by claux.dtl
Employees Worked With
Titus did not keep tabs on the service.
