Camelback Toyota

Sent an inquiry online. Next morning JJ called and we went over what I wanted. Made an appointment and made the 4 hour trip down. Completed the paperwork and out the door Next morning JJ called and we went over what I wanted. Made an appointment and made the 4 hour trip down. Completed the paperwork and out the door we went. More

Mike French always does an excellent job and keeps our 4Runner running like new. Thank you for your great service. 4Runner running like new. Thank you for your great service. More

Fast courteous service. Joe was very friendly and helpful. Service was quick and completed on time Joe was very friendly and helpful. Service was quick and completed on time More

Took my tacoma in for repair in which the warranty covered. My service advisor. Brandon Biddle helped me through the whole process and made it super easy and seamless. I really do appreciate his patie covered. My service advisor. Brandon Biddle helped me through the whole process and made it super easy and seamless. I really do appreciate his patience because I ask a lot of questions. He is always very prompt when messaging me back. I always recommend Camelback Toyota for service needs. Ask for Brandon he is not only a good service advisor but you can tell he is just an all around amazing human. Thank you again. More

The work done is always good. The wait time varies. I have wait in the lobby when I come in. I have waited for as long as 5 hours. My most recent appointment only took 2.5 and inv The wait time varies. I have wait in the lobby when I come in. I have waited for as long as 5 hours. My most recent appointment only took 2.5 and involved 3 separate issues. I was pleasantly surprised. My service guy, Chase, was the best!! One reason for a 4 (and I considered a 3) is that Camelback is now charging customers an extra 3% fee for using your credit card. They make a ton of money off of us customers every time we come in! This is a rip off. They won’t take a check, but, will take cash or a debit card. You can’t always have enough cash with you since they always find something “wrong” with the car at every visit. Not everyone carries a debit card. My credit cards earn me a lot of points to use for travel. I will be looking for other dealerships that don’t charge that 3% and have a good service record. I wish I could increase my monthly paycheck to accommodate all of the increased costs like businesses do. They just raise their prices at our expense. My only real compliment is that the service is always good. More

My service experience was not great. Andre is not a people person. First contact to last was not great. I had my Running boards installed from trade in to new truck. When they were I Andre is not a people person. First contact to last was not great. I had my Running boards installed from trade in to new truck. When they were Installed they were not wiped down. Something was splashed all over them. Not a big deal I’ll wash them myself but I would have expected more. Had questions about my charging pad because it wasn’t working for me. Andre’s response well tech said it’s working. They have problems all the time bad design.i will not use Andre in the future due his attitude. When I arrived for my appointment “well I don’t have the keys to your truck from sales yet” so I don’t know. Sales experience was great Caleb 5 star. Finance was great Jazmine 5 star. More

Thanks for the tremendous help that Brent Harris and Ralph Walter's! Made first time dealership experience well worth it! Ralph Walter's! Made first time dealership experience well worth it! More

It was quick and professional Michelle listened to what I wanted and made sure I received it wanted and made sure I received it More

Vicky Nájera and Luis were so amazing and helpful . Went the extra mile to make experience easier . Great follow up from Vicky since day one . I would recommend camelback Toyota 100%. Went the extra mile to make experience easier . Great follow up from Vicky since day one . I would recommend camelback Toyota 100%. More

Very thorough explanation about what might need to be changed or replaced in my Lexus 350 changed or replaced in my Lexus 350 More