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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,396 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,396 reviews

January 10, 2025

Ryan did a wonderful job. He communicated clearly and effectively, making my experience very simple. More

by drewmessick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan from the service department
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Jan 13, 2025 -

Camelback Toyota responded

Thanks for your kind words! We're thrilled to hear that Ryan made your experience so positive. Clear communication is key, and we’re glad it made a difference for you. We appreciate your feedback!

January 10, 2025

Service was excellent. The service tech was very knowledgeable, polite and eager to assist. All questions were answered in a very professional style. More

by Onemanagementdebbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crasar
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Jan 13, 2025 -

Camelback Toyota responded

Thanks for your fantastic feedback! We're thrilled to hear you had such a great experience with our service tech. Our team strives for excellence, and it’s wonderful to know their knowledge and professionalism made a positive impact. We appreciate your support!

January 09, 2025

My service provider was professional and helpful. I appreciated his engagement and communication. I look forward to working with him moving forward. More

by Thomas A. Intrieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Camelback Toyota responded

Thank you, Thomas! We're thrilled to hear about your positive experience. Our team is dedicated to providing excellent service, and we’re glad you found the communication helpful. We look forward to continuing our partnership and supporting your needs!

January 09, 2025

Friendly and attentive sales representative. I would recommend the sales representative and dealer to friends. More

by TWILEY3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Melanie Kranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alsaadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear you had a great experience with our sales team. Your recommendation means a lot to us. We look forward to helping you and your friends in the future!

January 09, 2025

My service advisor. Chase was helpful and communicated my needs and the time of completion very well. More

by Azchampy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kahlil
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Jan 10, 2025 -

Camelback Toyota responded

Thanks for the great feedback! We're thrilled to hear that Chase provided excellent service and clear communication. We appreciate your support and look forward to serving you again!

January 09, 2025

Michelle is great! She is very knowledgeable and super friendly, always willing to help. I have been taking my car to her for the past two years and will continue to do More

by Gabby B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Patnoe
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Jan 10, 2025 -

Camelback Toyota responded

Gabby, we’re thrilled to hear you’ve had such a positive experience with Michelle! Her expertise and friendly service truly make a difference. Thank you for your loyalty over the past two years; we look forward to continuing to serve you!

January 09, 2025

I have been coming here for service for over 10 years on all our vehicles. Always receive excellent service and support. More

by geotourist66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales
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Jan 10, 2025 -

Camelback Toyota responded

Thanks! We truly appreciate your loyalty over the past decade. It's fantastic to hear that you've consistently received excellent service. Your support means the world to us, and we look forward to continuing to serve you and your vehicles for many more years!

January 09, 2025

Love the dealership and don’t like the service charge now for using a credit card. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Jim
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Jan 10, 2025 -

Camelback Toyota responded

Thanks for the fantastic review, Jay! We appreciate your support and understand your concerns about the service charge. Your feedback is valuable as we continuously strive to improve our customer experience. Looking forward to seeing you again soon!

January 09, 2025

Good experience with scheduling, being checked-in and service. My service advisor was courteous and kept me informed of progress. Waiting area was full but quiet—which I appreciated. More

by dominika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael french
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Jan 10, 2025 -

Camelback Toyota responded

Thanks for sharing your positive experience, Dominika! We're thrilled to hear that our scheduling and service met your expectations. It’s great to know you appreciated the quiet waiting area. Your feedback motivates us to keep providing excellent service!

January 07, 2025

The sales agents wait outside in a group betting on who will turn into the dealership and call out dibs on potential customers. Definitely treated like a number more than a person. The female sales agents More

by NASTASIASOLARSKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ruben, Robles and Nicholas McCartan
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Jan 08, 2025 -

Camelback Toyota responded

At our dealership, we strive to maintain a professional and welcoming environment for all our guests. Your feedback about the presentation and time management is valuable, and we will address these concerns with our team to ensure a more respectful and efficient experience in the future. If you would like to discuss your visit further, please reach out to Katrina Coscarelli, our Client Relations Director, at kcoscarelli@camelbacktoyota.com.

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