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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,083 Reviews
Call Service Center (602) 264-2841

4,083 Reviews of Camelback Toyota - Service Center

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July 26, 2024

Always have a great experience with them, Quatarius has the best customer service! They manage to fix my problem less than an hour. More

by gormandarnelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paloma Galvez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Barry, Quatarius
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July 26, 2024

Michelle went above and beyond my expectations. She communicated with me prior to my arrival and updated me throughout my time at the dealership. She arranged a rental car for me so I could reac More

by 8122lkaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Patnoe
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Jul 30, 2024 -

Camelback Toyota responded

Thank you so much for your kind words! We’re delighted to hear that Michelle exceeded your expectations and provided outstanding service. It’s great to know that her efforts made your experience smooth and convenient. We’ll make sure to share your feedback with her. If you need anything else, please don’t hesitate to reach out!

July 26, 2024

Chase was awesome and friendly and kept me posted on vehicle status. Car got quickly checked in and waiting area was clean and comfortable. More

by rmhimmelberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chase in booth 7 in service dept
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Jul 30, 2024 -

Camelback Toyota responded

Thank you for sharing your experience! We're thrilled to hear that Chase provided excellent service and kept you well-informed throughout the process. It’s great to know you found the waiting area clean and comfortable. We look forward to welcoming you back for any future needs!

July 26, 2024

Friendly service and nice waiting area for guests. Jorge was nice and the service was quick. More

by nessa5391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
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Jul 30, 2024 -

Camelback Toyota responded

Thank you for your feedback! We’re glad you had a positive experience with Jorge and that you enjoyed our waiting area. We strive to provide friendly and efficient service, and it's great to hear that we met your expectations. We look forward to serving you again!

July 26, 2024

Mr Holloway is the best rep you guys have. I’ve used your location many times. This is the first time I took a reps card and prefer to use him again. More

by onepedraza21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
damian holloway
Report | Print
Jul 30, 2024 -

Camelback Toyota responded

Thank you for your kind words! We’re thrilled to hear that Damian made such a positive impression. We’re glad you had a great experience and that you’ll be returning to work with him again. If you need any assistance in the future, don’t hesitate to reach out.

July 26, 2024

Very happy with Damian Holloway! He made me feel welcome and listened to my concerns with my older Prius. Got me in same day after the automated system flubbed my appointment. Serv More

by LL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Holloway
Report | Print
Jul 30, 2024 -

Camelback Toyota responded

Thank you for sharing your experience! We’re delighted to hear that Damian was able to address your concerns and provide the level of service you expect. It’s great to know that both Damian and our technician made a noticeable difference with your Prius. We appreciate your kind words and are glad to have earned your trust at Camelback Toyota. If you need anything else, we're here to help!

July 26, 2024

Titus Petty is an outstanding service technician and cares about the customers. He goes out of his way to help and explains everything in detail when you have any questions or not. Thank you! More

by marlena.carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus Petty
Report | Print
Jul 30, 2024 -

Camelback Toyota responded

Thank you for the wonderful feedback! We're delighted to hear that Titus made such a positive impression with his outstanding service and detailed explanations. Your satisfaction is our top priority, and we're grateful for your recognition of his efforts. If you need any further assistance, feel free to reach out. Thanks again for choosing us!

July 25, 2024

Robert Gonzalez is a great service advisor! He is knowledgeable and helpful. He’s been our adviser for 10 + years More

by Aebehring59
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
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Jul 30, 2024 -

Camelback Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that Robert has been a valuable service advisor for you over the past decade. His knowledge and helpfulness are truly appreciated. If you need anything else or have any further questions, feel free to reach out.

July 25, 2024

This is my first Toyota and first hybrid vehicle. I feel very confident coming to Camelback Toyota. They walk me through needed service and care items unique to the hybrid and that’s been very help More

by sdtey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nemo Barnett
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Jul 30, 2024 -

Camelback Toyota responded

Thank you for sharing your experience! We’re delighted to hear that you feel confident with your new Toyota and hybrid vehicle. It's great to know that our team has been helpful in guiding you through the unique service and care items for your hybrid. If you have any more questions or need further assistance, please don’t hesitate to reach out. Enjoy your new vehicle!

July 25, 2024

Very happy with the time it took for my service today. Lane is an exceptional advisor. More

by MELODY.WILLIAMS569
Recommend Dealer
Yes
Employees Worked With
Lane in the Service department
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Jul 30, 2024 -

Camelback Toyota responded

Thank you for your feedback! We’re thrilled to hear that you’re satisfied with the service time and that Lane provided exceptional assistance. If you need anything else or have further questions, don’t hesitate to reach out. We look forward to serving you again!

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