Camelback Toyota - Service Center

Thank you for your help Uriel excelent service I’m satisfied with the time at the Toyota dealer satisfied with the time at the Toyota dealer More

I have nothing more to offer. I repeat I have nothing more to say. Xxx I repeat I have nothing more to say. Xxx More

Great customer service! My car was completed on time and my advisor constantly updated me the whole process. My car was completed on time and my advisor constantly updated me the whole process. More

Would not accept my oil coupon for $59. 95 from another Toyota dealership in Phoenix. I have been a Toyota customer for over 20 years. 95 from another Toyota dealership in Phoenix. I have been a Toyota customer for over 20 years. More

Chase Jim provided excellent customer service . He gave a detailed explanation of needed car repairs. The photos of damaged parts and printed detailed account as to the purpose of the parts.and nee He gave a detailed explanation of needed car repairs. The photos of damaged parts and printed detailed account as to the purpose of the parts.and need to replace the deteriorating ones provided the evidence needed to establish trust that these repairs were necessary. His reassurance that not all repairs were urgent on the day car was being serviced, was a relief because of the expense this would entail. I have shared the information with friends and relatives which was an education on the effects of AZ sun and heat overtime on rubber parts. I appreciate being able to wait in a comfortable environment for the car maintenance to be completed . Unfortunately, the cost of the car maintenance/ repair is very costly. Those I spoke with felt it was overpriced and suggested getting quotes from other mechanic shops. Chase Jim did give a loyalty and senior discount along with the coupon I brought in, That was a relief! But I was extremely disappointed about the charge to use my credit card for payment. This is something new that Camelback Toyota initiated. Public Relations 101: Change is good only if it makes things better for your customers! Where’s the corporation’s social responsibility to its customers?! As a senior who has been affected by a data breach, I do not use debit cards for security reasons. Toyota needs to take into account the needs of its vulnerable customers; Toyota’s social responsibility. Will I return to get the remainder of maintenance repairs done being that the cost is so high at Toyota? I will be considering the pros and cons. Is this advantageous for me? More

Great customer service. And pretty quick! Michael was super helpful, with everything and answers all questions we had for him. And pretty quick! Michael was super helpful, with everything and answers all questions we had for him. More

The staff was very friendly and attentive. Noah Hoskovec was very detailed and thorough with informing about the vehicles issues, repair work and billing. When I went to pick up the vehicle, M Noah Hoskovec was very detailed and thorough with informing about the vehicles issues, repair work and billing. When I went to pick up the vehicle, Michelle Patnoe was extremely polite, professional. Took me over to my vehicle, and gave me details of the work that was done. Great team effort! More

Ryan did a wonderful job. He communicated clearly and effectively, making my experience very simple. He communicated clearly and effectively, making my experience very simple. More