Camelback Toyota - Service Center

My car was purchased in July. I was pressured by Michael to get the extended warranty even though I told him I couldn’t afford it. He kept pressuring stating that EVERYTHINGB woul I was pressured by Michael to get the extended warranty even though I told him I couldn’t afford it. He kept pressuring stating that EVERYTHINGB would be covered. Sunday morning, I hope on 202 enroute to work, the car sounded like a helicopter. I pulled over and saw the engine shield hanging by one of four screws. I made an appt for Tuesday for this, bringing the shield (now removed by me) and an oil change. After a three hour wait they finally told me that the car would be $574 for the repair as it was not covered. I went to see Michael. He was the same as our first and only interaction. A complete misogynistic xxxxxxx actually accusing me of hitting something. Btw-this part is on Google for $68. The installation is four screws. Camelback is the worst. They take advantage of single females, treat us with complete disrespect and try to scam each of us at every turn. I WILL never come to your dealership again. It is dreadfully awful. FYI I worked at numerous dealerships in high school and college and have never experienced a more a male driven toxic atmoaphere as your dealership. More

I’ve been going to this dealership for years for service and have always had good experiences for the most part except for yesterday. It seems that they are too big and too busy and the customer is not firs and have always had good experiences for the most part except for yesterday. It seems that they are too big and too busy and the customer is not first. More

It was absolutely chaotic! I had a 10:30 appointment, 3 bays were identified for appointments. All were filled with cars. It lacked planning and leadership. The mariachi ban I had a 10:30 appointment, 3 bays were identified for appointments. All were filled with cars. It lacked planning and leadership. The mariachi band celebrating Cinco de Mayo added to the chaotic atmosphere More

The dealership is great service people are bad I had a oil change they forgot to put back the cap now I have oil all over my engine in the middle of the freeway my car started smoking so bad I got really oil change they forgot to put back the cap now I have oil all over my engine in the middle of the freeway my car started smoking so bad I got really scared not very good experience More

Jose is the man. Been working with him for years. Everyone at Camelback are friendly. Been working with him for years. Everyone at Camelback are friendly. More

Every time I bring in my certified tacoma there is something major that needs repair. I bought the truck here at CBT but feel like they rushed the certification knowing that I would have to bring it i something major that needs repair. I bought the truck here at CBT but feel like they rushed the certification knowing that I would have to bring it in and spend money at the service department. It should have been a red flag when the finance manager told me they don't make money selling vehicles they make money having their vehicles serviced. Not happy at all More

I came in for an appointment for an oil change and to have an engine shield replaced that fell off while driving. I waited three hours. Then they quoted me $574 for the repair. The shield is on Google f have an engine shield replaced that fell off while driving. I waited three hours. Then they quoted me $574 for the repair. The shield is on Google for $68. Installation is four screws, as I removed it myself so I am well aware. This company scams people and treats women horribly. It is a very toxic masculine atmosphere and I will NEVER be back. Ever. More

Best value for the money I spent. Very caring people in sales. The service department looks cool. Very caring people in sales. The service department looks cool. More