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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
1,525 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 1,525 reviews

May 09, 2024

We have bought and leased from Campbell Jason is the man! Always worked with us to get the best deal. Great staff and atmosphere! Not going anywhere else for vehicles. More

by kkoebel930
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Hatenback
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May 08, 2024

Scheduled oil change and tire rotation two hrs later got oil change no rotation, ridiculous More

by Ji
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service mgr don’t recall name -0
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May 08, 2024

Quick and easy sale. everything done in a day. Kathlyn did a great job. Thank you. More

by Ketzkorn66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katelyn Peterek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Campbell Ford responded

Thank you for the review! We are very happy to hear that Katelyn, your sales professional was able to help you guys out with your vehicle purchase! Also don't forget your FREE car washes for LIFE!! We hope to see you in the dealership again! Thank you, Abigayle Johnson, Business Development

Helpful
May 06, 2024

They listen to your concerns very polite. I fine the service personnel to be very professional More

by Als
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Campbell Ford responded

Thank you for taking the time to leave an AMAZING review regarding your experience here in our service department and with our technicians. We are happy to hear they took good care of you and gave you great customer service! Thank you again, Abigayle Johnson, Business Development

Helpful
May 04, 2024

So happy we purchased our car here. It is continuing to be a good experience. More

by RNJ5665
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Campbell Ford responded

We are also SO HAPPY you choose to purchase your vehicle here as well! We are glad to hear that you had an AMAZING sales experience with Erik Blad, your sales professional and that he was able to help get you into your new vehicle! We hope to see you back in the dealership! Also don't forget your FREE car washes for LIFE!! Thank you again, Abigayle Johnson, Business Development

Helpful
May 04, 2024

So convenient to have it done at home! Saved so much time and hassle of having to take it in somewhere! More

by Lori Vandagriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Campbell Ford responded

Thank you for the good review, regarding your experience with our mobile service team. It really is a nice new feature that we offer here at Campbell Ford. We hope you keep using it and coming into the dealership! Thank you again, Abigayle Johnson, Business Development

Helpful
May 03, 2024

Very friendly prompt service and very knowledgeable. Mobile service was on time and completed very quickly. More

by CBRADY0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Campbell Ford responded

Thank you for taking the time to leave us a GREAT review regarding your service experience here at the dealership. We are glad to hear they gave you great customer service! We hope to see you again and hope you keep using our Mobile Service! Thank you again, Abigayle Johnson Business Development

Helpful
May 03, 2024

Amos was incredibly kind and helped to educate me on the car buying process. Many of my friends later confirmed that i had gotten a great deal on my 2016 Ford Taurus. I would not hesitate to recommend someo More

by Arcarls89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Campbell Ford responded

Thank you for the AMAZING review regarding your sales experience here at the dealership, and with Amos, your sales professional. Amos is a great and very honest sales person, and we are happy to hear he was able to help get you into your 2016 Ford Taurus. Don't forget your FREE car washes for LIFE! We hope to see you again in the future. Thank you again! Abigayle Johnson, Business Development

Helpful
May 03, 2024

Everyone at Campbell Ford is friendly and knowledgeable. Erik made the purchase easy from start to finish. This is the fourth truck I’ve purchased here and have always had great service. More

by Truck guy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Campbell Ford responded

Wow number 4, that's amazing!! Thank you for taking the time to leave us an OUTSTANDING review regarding your sales experience with Erik Blad, your sales professional. We are very happy to hear he was able to make your visit and purchase easy! We hope to keep seeing you in the dealership! Thank you again, Abigayle Johnson, business Development

Helpful
May 01, 2024

This makes our 7th vehicle we have purchased from Jason Ziesmer at Campbell Ford. We drive over 1 1/2 hours to get to Campbell Ford because of the excellent service we have received from Jason and all the More

by disbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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