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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
1,522 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 1,522 reviews

May 06, 2024

They listen to your concerns very polite. I fine the service personnel to be very professional More

by Als
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Campbell Ford responded

Thank you for taking the time to leave an AMAZING review regarding your experience here in our service department and with our technicians. We are happy to hear they took good care of you and gave you great customer service! Thank you again, Abigayle Johnson, Business Development

Helpful
May 04, 2024

So happy we purchased our car here. It is continuing to be a good experience. More

by RNJ5665
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Campbell Ford responded

We are also SO HAPPY you choose to purchase your vehicle here as well! We are glad to hear that you had an AMAZING sales experience with Erik Blad, your sales professional and that he was able to help get you into your new vehicle! We hope to see you back in the dealership! Also don't forget your FREE car washes for LIFE!! Thank you again, Abigayle Johnson, Business Development

Helpful
May 04, 2024

So convenient to have it done at home! Saved so much time and hassle of having to take it in somewhere! More

by Lori Vandagriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Campbell Ford responded

Thank you for the good review, regarding your experience with our mobile service team. It really is a nice new feature that we offer here at Campbell Ford. We hope you keep using it and coming into the dealership! Thank you again, Abigayle Johnson, Business Development

Helpful
May 03, 2024

Very friendly prompt service and very knowledgeable. Mobile service was on time and completed very quickly. More

by CBRADY0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Campbell Ford responded

Thank you for taking the time to leave us a GREAT review regarding your service experience here at the dealership. We are glad to hear they gave you great customer service! We hope to see you again and hope you keep using our Mobile Service! Thank you again, Abigayle Johnson Business Development

Helpful
May 03, 2024

Amos was incredibly kind and helped to educate me on the car buying process. Many of my friends later confirmed that i had gotten a great deal on my 2016 Ford Taurus. I would not hesitate to recommend someo More

by Arcarls89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Campbell Ford responded

Thank you for the AMAZING review regarding your sales experience here at the dealership, and with Amos, your sales professional. Amos is a great and very honest sales person, and we are happy to hear he was able to help get you into your 2016 Ford Taurus. Don't forget your FREE car washes for LIFE! We hope to see you again in the future. Thank you again! Abigayle Johnson, Business Development

Helpful
May 03, 2024

Everyone at Campbell Ford is friendly and knowledgeable. Erik made the purchase easy from start to finish. This is the fourth truck I’ve purchased here and have always had great service. More

by Truck guy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Campbell Ford responded

Wow number 4, that's amazing!! Thank you for taking the time to leave us an OUTSTANDING review regarding your sales experience with Erik Blad, your sales professional. We are very happy to hear he was able to make your visit and purchase easy! We hope to keep seeing you in the dealership! Thank you again, Abigayle Johnson, business Development

Helpful
May 01, 2024

This makes our 7th vehicle we have purchased from Jason Ziesmer at Campbell Ford. We drive over 1 1/2 hours to get to Campbell Ford because of the excellent service we have received from Jason and all the More

by disbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 30, 2024

They took good care of my car and my needs and concerns. Would definitely recommend. More

by Linkak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name was Cullen.
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Helpful
April 29, 2024

This is the 7th vehicle we have purchased from Jason Ziesmer at Campbell Ford. We drive over 1 1/2 hours to deal with Jason. As always excellent service. Thanks for everything. More

by DIsbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Campbell Ford responded

Wow number 7! That is awesome! Thank you for the review regarding your sales experience here with Jason Ziesmer! We are glad to hear that Jason was able to help you guys out with all your vehicle needs, and help you get into your new vehicle! We can't wait to see you guys back in the dealership soon! Thank you again! Abigayle Johnson, Business Development

Helpful
April 25, 2024

Very responsive when I have a maintenance issue and sales folks were very efficient. I will continue to use the dealership for service. More

by BATTALION307
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Campbell Ford responded

Thank you for the GREAT 5-star review! We are glad that Nick Boyd was able to help you out with your sales needs. We appreciate your business and look forward to seeing you here at the dealership again!! Thank you, Abigayle Johnson, Business Development

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