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Campbell Ford
Niles, MI
2,328 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,328 reviews
July 26, 2022
Campbell Ford Lincoln has wonderful staff who are very attentive to their customers, they keep you well informed with regards to the service they are providing for you. Always friendly and go above and b attentive to their customers, they keep you well informed with regards to the service they are providing for you. Always friendly and go above and beyond to help. More
by ER-S
Verified CustomerEmployees Worked With
Billy ( driver ) , Jacob Dawson
July 24, 2022
The purchase of our new (2022) Escape was easy. The salesperson (Jason) was great! He ensured we got the car we wanted. He was upfront about delivery and car features. The financial portion of The salesperson (Jason) was great! He ensured we got the car we wanted. He was upfront about delivery and car features. The financial portion of the purchase was equally smooth and transparent. More
by HOPALOP
July 23, 2022
Work was done and Covered all points. Ford recommended service performed. Service people were nice and kept me informed on work. Did try to up sell and engine cleaning that is not part of Ford recommended service performed. Service people were nice and kept me informed on work. Did try to up sell and engine cleaning that is not part of recommended Ford service. More
by DJCAMPBELL01
Employees Worked With
Tony Coshow
July 22, 2022
I don’t think it’s right when I was checking in I was told the cost of my repairs would be about $600 and when I came to pick up my truck the price was over $1,000 I fell I was taken advantage of I will told the cost of my repairs would be about $600 and when I came to pick up my truck the price was over $1,000 I fell I was taken advantage of I will not do Business with you anymore More
by haroldullrey
Employees Worked With
July 22, 2022
I have been treated extremely well by Campbell Ford-Lincoln. They have been honest, straight forward, and can tell you what to expect (some things are frustrating, as who is excited about spendin Ford-Lincoln. They have been honest, straight forward, and can tell you what to expect (some things are frustrating, as who is excited about spending a bunch of money on maintenance.... not fun). I appreciate the candor, and honesty I've received from the entire staff at Campbell. I am a customer of theirs for life! More
by scott
Employees Worked With
I think it's Adam in Service??, Scott Mabry
July 21, 2022
Service was great, very friendly staff and great environment. Would highly recommend to frie ds & family. environment. Would highly recommend to frie ds & family. More
by twinsa14
July 20, 2022
The Salesman and Dealership was good, Ford had the problem sending estimated shipping dates for 8 months. problem sending estimated shipping dates for 8 months. More
by bastack
July 20, 2022
You have the wrong Kevin Boyer; I haven’t used services from this dealership in three years. from this dealership in three years. More
by kboyer
Employees Worked With
Other Employees :
Jack Bell, Tony Coshow, Judy Dawson, Moe Simon, Heather Baugher
