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Campbell Ford

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Campbell Ford | Page 64

Name: Campbell Ford
Address: 2801 S 11th St, Niles, MI, 49120, US
Telephone: (269) 684-8300
Rating: 4.7

4.7

2,268 Reviews

2801 S 11th St, Niles, Michigan 49120

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Sales: (269) 684-8300

Service: (269) 684-8300

Parts: (269) 684-8300

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Today:Open today 9:00 AM - 1:00 PM Closed Now

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Campbell Ford

Niles, MI

Overview

Employees

Reviews

Vehicles

4.7

2,268 Reviews

We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!

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Today:Open today 9:00 AM - 1:00 PM Closed Now

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2801 S 11th St

Niles, MI

49120

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4.7

2,268 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Service Price Transparency

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Finance Experience

Workmanship

Service Time

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Today:Open today 9:00 AM - 1:00 PM Closed Now

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Overview Employees Reviews (2,268) Inventory (205)

Sales/Showroom

Monday 9:00 AM - 7:00 PM

Tuesday 9:00 AM - 6:00 PM

Wednesday 9:00 AM - 6:00 PM

Thursday 9:00 AM - 6:00 PM

Friday 9:00 AM - 6:00 PM

Saturday 9:00 AM - 1:00 PM

Sunday Closed

Service

Monday 7:30 AM - 5:30 PM

Tuesday 7:30 AM - 5:30 PM

Wednesday 7:30 AM - 5:30 PM

Thursday 7:30 AM - 5:30 PM

Friday 7:30 AM - 5:30 PM

Saturday 8:00 AM - 12:00 PM

Sunday Closed

Parts

Monday 8:00 AM - 5:30 PM

Tuesday 8:00 AM - 5:30 PM

Wednesday 8:00 AM - 5:30 PM

Thursday 8:00 AM - 5:30 PM

Friday 8:00 AM - 5:30 PM

Saturday 8:00 AM - 12:00 PM

Sunday Closed

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Sales: (269) 684-8300

Service: (269) 684-8300

Parts: (269) 684-8300

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Ronnie Bogle

Sales Professional

5.0

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November 15, 2025

Even though I sent them on a difficult search for the vehicle we wanted they came through for us. Ronnie did everything we asked. Thanks Ron ... Even though I sent them on a difficult search for the vehicle we wanted they came through for us. Ronnie did everything we asked. Thanks Ronnie and Campbell ford. Read More Read Less

November 13, 2025

Ronnie did an excellent job at explaining everything very well and got me a great deal on a great truck and was very knowledgeable. The over ... Ronnie did an excellent job at explaining everything very well and got me a great deal on a great truck and was very knowledgeable. The overall experience was awesome and I felt very comfortable. Read More Read Less

November 11, 2025

Exceptional service! I would highly recommend Ronnie and Campbell Ford for your next vehicle purchase! ... Exceptional service! I would highly recommend Ronnie and Campbell Ford for your next vehicle purchase! Read More Read Less

Jason Ziesmer

Sales Professional

5.0

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October 31, 2025

Excellent service, great people, amazing cars. Do not see myself buying cars from anywhere else. ... Excellent service, great people, amazing cars. Do not see myself buying cars from anywhere else. Read More Read Less

October 17, 2025

The process could not have been any easier. Thank you Jason for an amazing experience. ... The process could not have been any easier. Thank you Jason for an amazing experience. Read More Read Less

September 29, 2025

Jason made this process efficient and effortless. He was very understanding and respectful. I would recommend Jason to anyone needing a vehi ... Jason made this process efficient and effortless. He was very understanding and respectful. I would recommend Jason to anyone needing a vehicle! Read More Read Less

Corey Steinert

Sales Professional

5.0

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November 13, 2025

Corey was fantastic. Located the exact car we wanted and got it in the next day. He also went way above and beyond and drove the car I arriv ... Corey was fantastic. Located the exact car we wanted and got it in the next day. He also went way above and beyond and drove the car I arrived at the dealership in home for me and had his wife pick him up so that I could take the new car home with me. Great experience! Read More Read Less

November 01, 2025

Such a pleasant place to do business! As a female car owner, I am treated with respect and feel comfortable handling service appointments. B ... Such a pleasant place to do business! As a female car owner, I am treated with respect and feel comfortable handling service appointments. Buying this new car was a great experience. Corey was a great person to work with! Read More Read Less

September 10, 2025

Campbell Ford was completely awesome!! they found exactly what I wanted for the right price. I completely love the bronco and Campbell Ford. ... Campbell Ford was completely awesome!! they found exactly what I wanted for the right price. I completely love the bronco and Campbell Ford. Read More Read Less

Erik Blad

Sales & Leasing Professional

4.9

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October 25, 2025

Erik worked hard to make the numbers work on my F150. It was a great experience and I will be back for future purchases. ... Erik worked hard to make the numbers work on my F150. It was a great experience and I will be back for future purchases. Read More Read Less

October 23, 2025

We have bought 8 or 9 cars over the past 25 years. It has always been easy with very helpful, courteous and always professional. The la ... We have bought 8 or 9 cars over the past 25 years. It has always been easy with very helpful, courteous and always professional. The last two vehicles we have bought from Erik Blad, he’s been extremely helpful, he’s very personable and makes the process smooth with good communication and responsiveness. Reached out last Thursday with what we were looking for. Within a few hours he found several options they were located at another dealership. We went to see him on Saturday morning to discuss further and test drive a like model. We showed interest and put down a small deposit as he was not sure they could get the dealership trade to bring the vehicle to where we could buy thru Erik and Campbell Ford. Tuesday morning he let us know the trade was done and would have possession of the vehicle the following day. Sure thing he texted a picture of the vehicle on his lot. Let them know we would be over at lunchtime to finalize the deal. Walked on, signed a few documents and got the keys and a good overview of the vehicle. Thanks for making this a good experience and we are very excited. Read More Read Less

October 20, 2025

Great people, easy process. Straight forward, fast, and kind. Would reccomend and will be back. ... Great people, easy process. Straight forward, fast, and kind. Would reccomend and will be back. Read More Read Less

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Campbell sales person Ford Erik professional price service department Blad

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Showing 2,268 reviews

October 12, 2024

SERVICE VISIT

Disappointed work requested was not performed estimate for repairs $6790.00 was almost $1980.00 more than job completed by Eby Ford Not planning to to ever come back to Cambelll Ford for repairs $6790.00 was almost $1980.00 more than job completed by Eby Ford Not planning to to ever come back to Cambelll Ford More

by RHUB

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Employees Worked With

Austin Davey

4.0

Vincent Hernandez

2.0

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Oct 14, 2024 -

Campbell Ford responded

I’m so very sorry you feel that way. We pride our selves on being very competitive on our service pricing. I’m not sure what the difference was in the quote or what the quote was for but would very much interested at taking a look at the specifics to see what we may have been able to do differently to keep your business. If you could provide me with the details I would provide you with a complimentary mobile service maintenance visit for your trouble. Thank you and again I’m sorry.

October 12, 2024

SALES VISIT - NEW

A great expierance working with Nick on the sale of my 2024 Ranger. Other area dealers were unable to find me the truck I was looking for. Nick located the exact truck I wanted within hours and had it del 2024 Ranger. Other area dealers were unable to find me the truck I was looking for. Nick located the exact truck I wanted within hours and had it delivered to the dealership the next day. More

by DAVID.RITSEMA

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Bill Fletcher

5.0

Brian Lares

5.0

Other Employees : Nick Boyd

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October 11, 2024

SERVICE VISIT

Bad work no checking cars before leaving put wrong parts on car poor computation gave a 25 dollar gift card for bad work could at least bought me dinner before taking advantage of me on car poor computation gave a 25 dollar gift card for bad work could at least bought me dinner before taking advantage of me More

by Jt1075

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Employees Worked With

Marvin Dawson

1.0

Ron Metcalf

3.0

Vincent Hernandez

5.0

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Oct 14, 2024 -

Campbell Ford responded

I’m so very sorry for the situation. I was made aware of this situation which happened while I was on vacation. I understand you have a beautiful Jeep. This was obviously not our finest hour. You can see by the other reviews this is not a normal experience for our customers. We most definitely could have done much better to make sure that final inspection was completed exactly as we have it outlined. I would also like to offer you a complimentary Mobile Service maintenance visit if you are willing to allow. Just let me know and I'll get you in touch with my Mobile Team. Again, I’m so very sorry.

Oct 14, 2024 -

Jt1075 responded

Sure whats include

October 10, 2024

SERVICE VISIT

Fantastic service from Lori to mechanic. I have already recommended you to several other people as far as Benton Harbor. Thank you for wonderful service. I have already recommended you to several other people as far as Benton Harbor. Thank you for wonderful service. More

by Cheryl Pelley

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Austin Davey

5.0

Vincent Hernandez

5.0

Other Employees : Lori Wagner

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October 10, 2024

SALES VISIT - NEW

Never been there, Jason handled over the phone. He did a great job for use. He did a great job for use. More

by WMC1GMC

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Jason Ziesmer

5.0

Brian Lares

5.0

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October 10, 2024

SERVICE VISIT

When I leave voice messages I seldom get a call. Takes several days of trying. Takes several days of trying. More

by DOLBEEP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Austin Davey

3.0

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Oct 14, 2024 -

Campbell Ford responded

I’m so very sorry for the communication issues you experienced. We do try our very best to follow up in a timely manner with our customers. I will get with Service Management to review and look for improvement opportunities. Than you for the feedback.

October 10, 2024

SERVICE VISIT

Vincent was very friendly and knowledgeable. Everyone that we dealt with was very helpful, wonderful. Everyone that we dealt with was very helpful, wonderful. More

by LISAFRANCH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Vincent Hernandez

5.0

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October 09, 2024

SERVICE VISIT

Got right on our battery and replaced it overnight. Not sure why there is a $8+ shop supplies for changing a battery! Not sure why there is a $8+ shop supplies for changing a battery! More

by Kbtonkin2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Austin Davey

5.0

Vincent Hernandez

5.0

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October 08, 2024

SERVICE VISIT

I had an appointment for an oil change, even arrived early yet took nearly 90 minutes. I was told that they would wash my truck and did not do that. The following day I took my truck to one of your com early yet took nearly 90 minutes. I was told that they would wash my truck and did not do that. The following day I took my truck to one of your competitors to have the front brakes replaced. They completed the job in 45 minutes. How do you think I should rate your shop? You guys need to do better. More

by GREGALLEN719

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Employees Worked With

Austin Davey

2.0

Vincent Hernandez

2.0

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October 08, 2024

SALES VISIT - NEW

My sales person, Erik Blad, was straightforward and no nonsense even with a special order truck. The rest of the team was great too (Brian Lares, Jack Bell, and Bill Fletcher). I would buy another car w nonsense even with a special order truck. The rest of the team was great too (Brian Lares, Jack Bell, and Bill Fletcher). I would buy another car with Campbell Ford. More

by BISHOPDAVE2000

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Employees Worked With

Erik Blad

5.0

Brian Lares

5.0

Other Employees : Jack Bell

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Campbell Ford | Page 64

Campbell Ford Awards Awards

Campbell Ford Hours Hours

Ronnie Bogle

Jason Ziesmer

Corey Steinert

Erik Blad

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