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Campbell Ford
Niles, MI
2,054 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,054 reviews
August 17, 2023
Friendly service. Kept me well informed as how it was going. Vincent was great to deal with. Kept me well informed as how it was going. Vincent was great to deal with. More
by JMSCHERP
Verified Customer
August 14, 2023
Very happy with my purchase. Erik was very helpful and frendly, and I was satisfied with my trade in value, which is ultimately the only reason I was able to go through with the Erik was very helpful and frendly, and I was satisfied with my trade in value, which is ultimately the only reason I was able to go through with the purchase. Thanks again! More
by r2000d
August 05, 2023
Fixed nothing and charged me $75. Acted like this was a deal they were cutting me...instead of $150. Acted like this was a deal they were cutting me...instead of $150. More
by jsatterfield
August 02, 2023
Stopped by mid-morning on a Friday with a screw in my tire, Jacob worked me in, it took awhile but the tire was fixed and I was on my way. Just GREAT service with people that care. And what a great waiti tire, Jacob worked me in, it took awhile but the tire was fixed and I was on my way. Just GREAT service with people that care. And what a great waiting area (good coffee). Thank you for going the extra mile. More
by ROCKO269
Employees Worked With
Jacob Dawson
August 02, 2023
Always friendly, ready to show me what I want. Pricing fair, not much room to negotiate any more. Quality vehicles, great service, good coffee while you wait. Pricing fair, not much room to negotiate any more. Quality vehicles, great service, good coffee while you wait. More
by simonsgl
Employees Worked With
Other Employees :
Jack Bell, Tony Coshow
August 01, 2023
Easy! Katelyn is great, no pressure sales. She listened to our concerns and the transaction was very smooth. Katelyn is great, no pressure sales. She listened to our concerns and the transaction was very smooth. More
by Katy
Employees Worked With
August 01, 2023
Sales pretty good and I wrote a positive review although a couple of items did not get done which made me follow up with them to address and fix. Service has been good overall. Heather in finance ha a couple of items did not get done which made me follow up with them to address and fix. Service has been good overall. Heather in finance has not called me back for two days regarding title issue. This is the second delay I have received from this person/department. Where is the accountability and quality?? More
by GSWOLFSON
July 27, 2023
I've had great experiences with this dealership such great people I don't feel like I'm just in a normal place they are so great great people I don't feel like I'm just in a normal place they are so great More
by Theresa Langford
July 27, 2023
I came in with credit issues due to health problems and they didn’t treat me any differently. They jumped on it and came up with a solution that worked out tremendously and I was able to get the car I want they didn’t treat me any differently. They jumped on it and came up with a solution that worked out tremendously and I was able to get the car I wanted with a payment I could afford! I definitely suggest Campbell Ford and the team!! More
by Shauna
Employees Worked With
Other Employees :
Jack Bell, Moe Simon
