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Campbell Ford - Service Center

Niles, MI

4.6
742 Reviews
Call Service Center (269) 684-8300

742 Reviews of Campbell Ford - Service Center

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May 30, 2025

Very happy with the technician and the work. he did . He went above and beyond to service the truck and did everything he could to make sure it was working properly. More

by RVANDYKE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izaiyah R.
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May 30, 2025 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

May 30, 2025

These guys drove all the way from Niles to Kalamazoo to do my recall. Arrived on time. Great communication. More

by TRWB.DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 30, 2025

Courteous and professional. Really like the pick up service. Service writers are good about contacting you and keeping you j in formed. Great experience, and I will continue us More

by CARLDALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 29, 2025

The dealer was very knowledgeable and very helpful in scheduling recall. Technician was professional and got everything done in a timely manner More

by TAMILYNN0227
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

May 29, 2025

Colin and his team did an absolute great job with my car and gave my car the best care!! More

by Rosemary.ram2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 29, 2025

Scheduling my recall fix was extremely easy and they promptly came to house to fix the issue. More

by MARCUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

May 29, 2025

They seemed like they did not want to repair my car. Ended up taking to another shop they found issues in the less then 4 min after driving the cr and putting it on lift More

by sloneal219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Metcalf
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025

Fast and friendly. Very good communication. Tech was professional and polite. Only took about 10 minutes to fix the recall. More

by BSUMO40.BN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 28, 2025

very professional, quick service, he was actually early for my appointment and finished in a timely matter. More

by L.FRIELING81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : cricket
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May 28, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

May 27, 2025

Extremely professional from beginning when setting up the appointment to the service man. Would recommend to everyone. More

by Char
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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