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Campbell Ford - Service Center

Niles, MI

4.6
766 Reviews

766 Reviews of Campbell Ford - Service Center

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June 19, 2025

Campbell Ford's mobile service was off the charts great. Super professional guy that fixed a recall and then aired up all of my tires before leaving. Really great experience. More

by OKCBIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 19, 2025

Easy pick-up and delivery. Good communication. Quality workmanship. I plan to have most, if not all, of my service done at Campbell Ford. More

by carol8122
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik B
Jun 19, 2025 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

June 19, 2025

I brought my f250 there for a new key. Through no fault of the local staff, they could not complete the work due to a Ford wide computer failure. I can’t remember the name but the custo More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

June 19, 2025

I always have a great experience working with Colin. I know I can trust them with my vehicles and I wouldn’t take my cars anywhere else. They help me with whatever issues I have pop up. More

by jchecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Campbell Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Campbell Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

June 19, 2025

Always prompt and friendly. Haven’t had any issues. Nice waiting area with drinks, snacks, charging and laptop stations and kids play area. More

by JULIA.DUSCHEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Dittenber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 18, 2025

Everything was explained well. They took care of my truck quickly and were ready for me at my appointment time. More

by mickycrane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

June 18, 2025

I love that whom ever they send out is nice and friendly. They keep you up on all your recall and send help right away. More

by Lenabug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

June 18, 2025

Vincent was super helpful and funny, made the whole experience more enjoyable. Campbell Ford is truly the number 1 dealership around! They offer to vacuum your vehichle and wash it, plus they have free More

by jnhrbr05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 17, 2025

Everything was explained well. They took care of my truck quickly and were ready for me at my appointment time. More

by mjs4jesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Blad
Jun 17, 2025 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

June 16, 2025

I am a new customer. Upon walking into the dealership I was immediately impressed with the cleanliness, comfort, attentiveness, and level of professionalism and customer More

by TWRIGHTDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Campbell Ford responded

Thank you so very much for sharing. I will be sure that Vincent knows how you feel. This will put a big smile on his face. Please let us know if there is ever anything else we may be able to do for you. Thanks again.

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