Cape Coral Chrysler Dodge Jeep Ram

I purchased my car here new in 2019. I wanted a better jeep dealership. I have had good & bad experiences when returning to this service center. This time was all good, finally! Alexande I wanted a better jeep dealership. I have had good & bad experiences when returning to this service center. This time was all good, finally! Alexander was amazing. He listened and addressed my concerns. He was genuinely helpful and also made sure there was an issue needing addressed I didn't know about. He was thoughtful to make sure my repairs were properly completed and covered by the warranty I purchased. He didn't push fake repairs on me, and yes that happened here in the past with previous advisors. Alexander was truthful, helpful and honest. My repair took a long time to complete but that was expected because Alexander told me up front and kept in contact with me the whole way. I was thankful for that. Alexander is exactly what this dealership needs. An honest fair person you feel comfortable with. That's what makes customers come back when it's time to buy a new car. I have to trust the dealership can take care of the car I bought. And that's what Alexander did. Please reconize him for representing the Jeep brand and your business with exceptional care and professionalism. If he's here when I need to return I won't have to worry again. More

I am very impressed with how well organized the entire process is to purchase a vehicle at Cape Coral CDJR. It started with a phone call with Allison to set up an appointment who is a very lovely person process is to purchase a vehicle at Cape Coral CDJR. It started with a phone call with Allison to set up an appointment who is a very lovely person, next came Christipher Everson my Sales Professional who is very knowledgeable for a young person, he listened to all my requests, which I knew exactly what vehicle I wanted to see, not necessarily purchase, this is my second MOPAR purchased new, still have the first and still like new. Finally there is a wonderful young lady who's name I can't recall but worked very diligently preparing the final contract and service contracts so I am covered all over the country. Thank you everyone for an awesome job. Sebastian Muhlbaier More

It is the nicest dealership I've ever been in. The people are friendly and helpful. Lisa was very professional and helpful. The people are friendly and helpful. Lisa was very professional and helpful. More

Jhonny did a very good job and very friendly. Employees very responsive and knowledgeable.great Employees very responsive and knowledgeable.great More

Not all Ram dealerships are equal. This is especially true if one drives a Ram Promaster, high top. Only certain shops have lifts capable of carrying that much weight and height. It This is especially true if one drives a Ram Promaster, high top. Only certain shops have lifts capable of carrying that much weight and height. It makes even general servicing a challenge. I am an hour away from the Cape Coral dealership, but with that said, it was worth the time. My service person, Mike C. Is a no nonsense kind of guy. I told him the issues, one of which has been a long standing rear cargo door leak. A prior dealership tried 3 times to fix it, unsuccessfully. Cape Coral service discovered what they believe to be the issue and resolved it. I will have to wait for a heavy rain to see if they were successful! They covered a one day car rental. I was responsible for 2 additional days. Since it was warranty work, I was hoping that the entire rental fee would be waived. The woman, Jennifer, in the rental division, was wonderful. She knows her area of expertise. Had a a general servicing done. All good there. The only issue I had was that I asked that the leaves that had collected in the front windshield run-off reservoir be cleaned out. That did not happen. I figured out how to get the under hood bracket off and did it myself. Not a big deal. All in all, I would recommend The Cape Coral dealership without hesitation. More

Andy did a great job selling this vehicle and informative , very personal and patient. Thank you , very personal and patient. Thank you More

I entered the office area and talked with Lisa about my repair. She looked up the part needed and told me they had one in stock…an exact tire to replace the one damaged by a road hazard on route 95 at the repair. She looked up the part needed and told me they had one in stock…an exact tire to replace the one damaged by a road hazard on route 95 at the South Carolina border. She had my vehicle in the shop area within 15 minutes and had me back on the road no more than 2 hours. The place was busy and I was satisfied that they did a good job expeditiously and for the quoted price! The saving grace was that they had the exact tire needed in stock. More

This is the phantom zone. .the I'll call you dealer wich bybthe way no one calls ...manager no where to be found ..Ron torres will never call you no matter what problem or corc .the I'll call you dealer wich bybthe way no one calls ...manager no where to be found ..Ron torres will never call you no matter what problem or corcern you have. very mediocre and unprofessional ..lack or non training at all in customer service .by the way if you own a jeep take it somewhere else 9 weeks later i got mine back. I hope never see this god forviden place ever again More

Overall, very good experience. Orr salesman, Luis was great to work with. First day with the new computer system caused some time lag. But, it was all good. Orr salesman, Luis was great to work with. First day with the new computer system caused some time lag. But, it was all good. More

This is my 3rd Ram from CCCDJR. Quentin, my salesman, is the best. The service department and detail shop are the best as well. Really like that they have a car wash and will run it Quentin, my salesman, is the best. The service department and detail shop are the best as well. Really like that they have a car wash and will run it through after every service appt if you want. And the detail shop will dress my tires if I have time. Great dealership! More