Cape Coral Chrysler Dodge Jeep Ram

Salesman was great. All staff were knowledgeable and thorough. Painless process from start to finish. Highly recommend. All staff were knowledgeable and thorough. Painless process from start to finish. Highly recommend. More

They are really nice people that work there very professionals. My visit there was very good. professionals. My visit there was very good. More

Great service, excellent staff everyone willingly to help. Doing business with Chrysler Dodge Jeep Ram was my pleasure. help. Doing business with Chrysler Dodge Jeep Ram was my pleasure. More

Complete fail on ordering a tire and getting it put on. ALEX had no communication and I left 3 messages that were ever returned. I spoke to a guy in parts, who said Noone there knew what they were doing, ALEX had no communication and I left 3 messages that were ever returned. I spoke to a guy in parts, who said Noone there knew what they were doing, and spoke to a different rapid guy who couldn't look at Alex's stuff. Just a complete failure. More

Very friendly and knowledgeable staff. Made the buying process super simple. Very happy with my purchase. Made the buying process super simple. Very happy with my purchase. More

I am quite disappointed in the treatment I received from the dealership. I stopped into the dealership to try to see about leaving it to find out what was wrong with my car and the Service Manager asked the dealership. I stopped into the dealership to try to see about leaving it to find out what was wrong with my car and the Service Manager asked if I had an appointment. I said no, but I said was scared to drive my vehicle. He said I would have to make an appointment and told me to take it home. He did put a tester on my car and when I asked if he could tell me what was wrong he said "Of course not!" I'm not a mechanic, but I guess I don't understand why put a tester on the car if it doesn't tell you anything. I was treated quite poorly, including with the woman who set up my appointment. Then, on the day of my appointment, because I didn't feel safe driving it, she told me I had roadside assistance and gave me a number to call. I called to have them come pick up my car and was informed that they wouldn't do so unless I paid $179. I canceled the tow with them and used my AAA instead. The dealership called me shortly thereafter to tell me my car was ready and that it was just a defective battery. I find it difficult to believe that the battery caused the myriad of issues that I was experiencing, including: A clicking sound when I put the car in reverse The vehicle would take several tries before it would start. It did not try to turnover. It did not make a clicking sound. It literally did nothing. It took as many as 6 tries and then it would just start up. The engine would start, but it wouldn't go in gear, It would have to be shut off and restarted in order to get the car in gear. Again, sometimes this took a couple of starting and turning off the car before it would go in gear. All the lights would start flashing on the dashboard; check engine light, the tires would all flash at different PSI's. I went and got my vehicle and and as I backed it into my garage, the clicking sound started again. I can honestly say that the only person that treated me like a valued customer was the woman that gave me my paperwork when I picked up my Jeep. I didn't get her name, so I couldn't give her a good rating. In conclusion; no, I would not recommend this dealership to anyone. In fact I would actively discourage them from even visiting this dealership. More

Very good Costumer service, Alex Barroso 5 stars Thank you For everything I would always come back you For everything I would always come back More

Great service from Christoffer, Adam and Jennifer in Rentals, very courteous, professional and outstanding customer service Rentals, very courteous, professional and outstanding customer service More

A little confusing as to where to pull in for service, Obi was awwwwesome and the service was very good. Went very well. Thank you Obi was awwwwesome and the service was very good. Went very well. Thank you More

Terrible communication. Cannot reach anyone with questions. Leave message after message. Good service requires good communication. Cannot reach anyone with questions. Leave message after message. Good service requires good communication. More