Cape Coral Chrysler Dodge Jeep Ram

I appreciate your trustworthy performance of maintenance on my 2022 Promaster. Wendy, my service advisor, was excellent. The tech was very attentive and proficient as well. on my 2022 Promaster. Wendy, my service advisor, was excellent. The tech was very attentive and proficient as well. More

The service knew the recall dilemma and was not up front. One the prior service i was told 'you can drive it is safe...' Well NIHTSA does not seem to think so, especially if raining a/o towing. It is a diese One the prior service i was told 'you can drive it is safe...' Well NIHTSA does not seem to think so, especially if raining a/o towing. It is a diesel 2500 with towing pkg. It is for towing. Telling me wait for a notice from the manufacturer is xx info. My dashboard lit up like it's Christmas! The folks acting like it was all new news. Not being honest about the recall, how to fix it and who pays, etc. More

LoJack never worked broken charged $700 Called dealer a ton of times no one calls me back LoJack was never installed properly ton of times no one calls me back LoJack was never installed properly More

No communication whatsoever, basically I was the one that needed to call the dealership to request updates, I had to get in contact with the warranty company to find out what was happening thinking that they needed to call the dealership to request updates, I had to get in contact with the warranty company to find out what was happening thinking that they were no approving the claims, what I found out was that they were trying to reach out the advisor but were unable to reach her out. While I understand that I'm not the only customer the fact is that communication is the key when dealing with customers. More

The best worker He was very nice and the attitude and attention the best Excelent attention the best Excelent More

Great communication of vehicle's diagnostic and suggested repairs. Great work by mechanic and body shop. repairs. Great work by mechanic and body shop. More

Dealership has been great to work with and Andrew is always responsive. I have had frequent little glitches with the computer system. They always get me in quick and arrange for transportation for me si always responsive. I have had frequent little glitches with the computer system. They always get me in quick and arrange for transportation for me since it’s warranty work to make sure I don’t have to take off of work during the repair. More

Disfunctional Poor communication internally have to come back for original reason. They didn't have the warranty part in stock so why did they tell me to bring it in. Told me part would take 7 days to get i back for original reason. They didn't have the warranty part in stock so why did they tell me to bring it in. Told me part would take 7 days to get in. It's been 11 days. So far. Hold me they rotated my tires. I had tire marked. Tire was in original position when I picked it up. Not rotated. Disfunctional More

Wonderful staff, great customer service and everything is always a breeze! I will definitely be returning for future services always a breeze! I will definitely be returning for future services More

Quick and easy from start to finish. They made the entire process easy. Financing, paperwork, etc was all painless. They made the entire process easy. Financing, paperwork, etc was all painless. More