Cape Coral Chrysler Dodge Jeep Ram

Overall satisfied. Disappointed that the dealership charges a transaction fee when using credit cards. Also, my vehicle wasn't washed prior to delivery. Disappointed that the dealership charges a transaction fee when using credit cards. Also, my vehicle wasn't washed prior to delivery. More

Fast, smart and very responsive to the needs of the customer So thankfull with her service and support! customer So thankfull with her service and support! More

I was not pleased with this service visit. I came by for a couple of recall repairs. I was there for 3 hours, which I felt was way too long for the 2 recalls I was getting done. Noel was n I came by for a couple of recall repairs. I was there for 3 hours, which I felt was way too long for the 2 recalls I was getting done. Noel was not a very communicative attendant. About an hour into the visit she brought me keys to someone else’s vehicle, which I had to take back to her. When I went to get an ETA on my vehicle 2 hours and 45 mins in, she said another attendant took over my paperwork and she would check on it. She then said I was good to go without any sign off or paperwork. No recommended maintenance was discussed either. I hope future visits are better. More

Excellent service Will be back for more service Thanks Friendly staff Kept me informed Supplied a car Friendly staff Kept me informed Supplied a car More

The dealership itself was fine. It was the service provider that made my experience unpleasant It was the service provider that made my experience unpleasant More

I've been waiting for my recall to be fixed since May I made an appointment I came down. They told me they didn't have the part. They said they'd call me never called me. Then I called them back. A couple made an appointment I came down. They told me they didn't have the part. They said they'd call me never called me. Then I called them back. A couple months later made an appointment came down. they don't have the part. They said they call me in a couple months so why drag me down there if you don't have the part More

Arrived at 12:30 for recall on Ram 1500, was told an hour and a half - then discovered there was an additional recall for rear camera, was told that would be about another 30 mins if I wanted to fix now, I s and a half - then discovered there was an additional recall for rear camera, was told that would be about another 30 mins if I wanted to fix now, I said sure. Truck wasn't ready until 4:30 PM, had to wait at dealership that whole time More

Service was completed but all the advisors disappeared into an internal meeting and I had to go look for my car which was ready for over an hour ago but I wasn't notified of this. into an internal meeting and I had to go look for my car which was ready for over an hour ago but I wasn't notified of this. More

Mat was easygoing, professional, and knowledgeable. Kimberly also made this the best car-buying experience. Kimberly also made this the best car-buying experience. More

Only the female service managers have provided a good experience at this location. I still come home with low tire pressure lights on or other small items that could be addressed but remain ignored. It d experience at this location. I still come home with low tire pressure lights on or other small items that could be addressed but remain ignored. It doesn't breed confidence. More