Cape Coral Chrysler Dodge Jeep Ram

y wife and I are in the market for a used vehicle. The dealership has the ideal vehicle listed on their website with an optional package also listed. We requested a quote and the optional package ($13 The dealership has the ideal vehicle listed on their website with an optional package also listed. We requested a quote and the optional package ($1379) was added to the quote. We requested it be removed as we did not want it. The dealership responded that it was part of the deal whether we wanted it or not. I tried to explain that is seemed misleading to advertise as optional. Neither sales manager nor the general manager would budge to honor their advertising. So, be warned of you plan on buying a car from this dealership, you may have to pay for a non optional option. More

Great service very trustworthy The only ones I trust to handle my truck Don't push it handle my truck Don't push it More

I was bringing my Gladiator in for the 21D recall about the potential fire hazard and as a business owner, my schedule is hectic at best on a good day. Mike was able to secure me a convenient appointment t the potential fire hazard and as a business owner, my schedule is hectic at best on a good day. Mike was able to secure me a convenient appointment time, and most importantly, told me a realistic time expectation I'd be waiting. He kept me updated as they evaluated my truck and had me back on the road as promised. He minimized my downtime and made it easy to get work done on my truck at his dealership. Ask for Mike Castori. He understands how to provide client service! More

Great service and a good price. That was done right the first time. Big Mike was awesome. That was done right the first time. Big Mike was awesome. More

Andrew is a good service person. Cape Coral Jeep’s service department as a whole is very poor. Cape Coral Jeep’s service department as a whole is very poor. More

Quick professional ,pleasant. Was explained to about my service . How long it would be and asked if I had any questions. After the completion of my service recall just what was re Was explained to about my service . How long it would be and asked if I had any questions. After the completion of my service recall just what was recommended for replacement soon. More

I brought my Jeep Wrangler in for a recall and an oil leak. They did have to keep the vehicle longer than anticipated and I did have to call each day to check the status, but Wendy offered a loaner vehic leak. They did have to keep the vehicle longer than anticipated and I did have to call each day to check the status, but Wendy offered a loaner vehicle and called when it was completed. More

Very professional. Quick with service. I appreciate the great customer service. I was happy to work with Lisa Quick with service. I appreciate the great customer service. I was happy to work with Lisa More

Friendly service, done timely this time Why do I need to respond with a specific number of words when I said what I needed to with 6 respond with a specific number of words when I said what I needed to with 6 More

Everytime I'm at this dealership, I have found people to help me and make me feel important as a customer. help me and make me feel important as a customer. More