Cape Coral Chrysler Dodge Jeep Ram

All the staff were knowledgeable and helpful as well as quick to answer our questions. We had not purchased a vehicle in a while and many tech things had been added, LUIS CARVJAL was GREAT to show us how t quick to answer our questions. We had not purchased a vehicle in a while and many tech things had been added, LUIS CARVJAL was GREAT to show us how things worked. We have purchased at Cape Coral CDJR before and the services were excellent. Glad to know they still are. More

Once it was finished, a good experience Bishoy was professional throughout the service as well as his communication professional throughout the service as well as his communication More

Made it feel easy. Made me feel safe. I knew my truck was in good hands Made me feel safe. I knew my truck was in good hands More

Not now. I don't like AI. Stop asking me. It was great until all of these follow up texts. I don't like AI. Stop asking me. It was great until all of these follow up texts. More

Easy to find what I wanted but need to speed up the time it takes to get the vehicle. Took 4 hours it takes to get the vehicle. Took 4 hours More

Service was fine a little long but overall pleasant experience. The people were very courteous and helpful. experience. The people were very courteous and helpful. More

I had the most disappointing experience of my life. I have had the car 5 times in 6 months. I paid around $5000. Each time I had the same problem and they told me the car was ok. When they made me sign I have had the car 5 times in 6 months. I paid around $5000. Each time I had the same problem and they told me the car was ok. When they made me sign and I asked what it was he told me not to worry because I am not paying for what I signed. They lied to me, they put on paper what they did not change in my car. After 4 times at the dealership and $5000 spent the transmission on the car was finished. I have a lot of proof that I was lied to and that they took my money without repairing my car. They made papers with a recall but they did not change anything in my car, they took my money. I will prove it one day in the shortest possible time. More

Cheap. Not respectful of my time. Used vehicle only had one key and they refused to provide a second key Not respectful of my time. Used vehicle only had one key and they refused to provide a second key More

When I first arrived for my scheduled appointment, i waited outside for 15-20 minutes before anyone greeted me. I was in the service bay where you pull up, and a guy was even sitting out there. He didn’ waited outside for 15-20 minutes before anyone greeted me. I was in the service bay where you pull up, and a guy was even sitting out there. He didn’t even acknowledge me. Finally got called in to go over why I’m there. My car has an ABS issue and was told my autozone that the abs module needed to be reprogrammed to match the vin of my car. The tech told me it’s a $275 per hour for the work. If it ends up needing a new ABS module, then the 275 will go towards that. After coming in the next day, the tech gave me a quote to replace abs module at around 1300-1400 because they couldn’t program it because it was a replacement already. So as i agree to do the work, he then tells me that abs modules are 8-12 months on backorder. I find it crazy that this wasn’t relayed to me right from the start. I should have been told if you can’t reprogram the module, but need to replace, it’s at least an 8 month backorder for the part. I feel like this was a quick money grab from a teenager and you weren’t completely honest or ethical from the beginning. I will never suggest your service department or dealership to anyone. You should have told me up front that you won’t be able to replace it if it can’t be programmed. I would’nt have taken the risk of having it checked. And now a 17 year old kid has had 275 taken from him for pretty much nothing. More

Everything went smoothly and the service writer absolutely killed it! Everything went smoothly and the service writer killed it! She made sure I knew everything about the truck during service. absolutely killed it! Everything went smoothly and the service writer killed it! She made sure I knew everything about the truck during service. More