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Cape Coral Chrysler Dodge Jeep Ram

Cape Coral, FL

4.3
8,066 Reviews
Welcome to Cape Coral Chrysler Dodge Jeep Ram, Southwest Florida's First Choice for Service, Selection, and $avings! At Cape Coral CDJR, we're committed to delivering an exceptional car-buying experience. Whether you're looking for the rugged capability of a Jeep, the performance and power of a Dodge, the versatility of a Chrysler, or the workhorse strength of a Ram truck, we have the perfect vehicle for you. Our dedicated team takes pride in providing top-notch customer service, ensuring every visit to our dealership is seamless and enjoyable. From helping you find your dream car to offering competitive financing options and providing reliable maintenance and repair services, we’re here for you every step of the way. We’re also passionate about supporting our local community and building lasting relationships with our customers. With grassroots initiatives and a renewed focus on customer care, we’re redefining what it means to be a trusted part of the Southwest Florida community. Visit us today to experience the difference at Cape Coral Chrysler Dodge Jeep Ram. We look forward to serving you!
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2200 NE Pine Island Rd

Cape Coral, FL

33909

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Showing 8,066 reviews

September 27, 2022

Felix es un excelente vendedor nos ha guiado hasta ahora con todo lo respectó al jeep More

by clarabedoya19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix
Sep 27, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 27, 2022

Had a Cp4 Hi-Pressure pump replaced because of Recall. ..when my RAM3500 was ready I opened the hood to check out the work ..then went under the Truck..Power steering fluid was Dripping all Down the unders More

by garylugo123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Tolson, Raymond Powers
Sep 28, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 27, 2022

My Service Advisor was Samantha Hagan and she was very professional and super friendly. Good Job. 5 stars for her More

by Florida girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha, Hagan
Sep 28, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Great to see you back again! Enjoy the day.

September 26, 2022

My experience had been do good from the first day. Thank you for your service. More

by Eryk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powers
Sep 26, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 26, 2022

Service was fast and efficient. Service tech was very nice and professional when explaining what I needed done. Thank you. More

by maltina.jeanbaptiste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Hagan
Sep 27, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 25, 2022

Recently bought a Chrysler Pacifica Hybrid and found the Hybrids have no towing capacity. When purchasing the vehicle I specifically spoke with the young salesman about towing a small camper and was told th More

by reblandry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wiley Wright, RENE POITEVIN
Sep 26, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 24, 2022

Purchased my first and only car from Cape Coral Chrysler. I was told the car had features and a year subscription which it did not have.The salesman told me he would get me anything i wanted to make up for it More

by geork62
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad
Sep 26, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@capecoralcdjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Sep 26, 2022 -

geork62 responded

George Nichols geork62@gmail.com

Oct 29, 2022 -

geork62 responded

I received a responce from Jay Ganzi himself,explained what happened and assured me he would take care of everything and would call me later that day to confirm everything. That was september 26 still waiting on that call back have called him 4 times 3 to the dealership and left messages and one to his private number. Stoped at the dealership waited 40 minutes to see him but he couldnt be bothered to see me so i left, he was alone in his office 25 of the 40 minutes so i left. So even from the manageing partner same service as my salesman. Not only is it my 1st car from Cape Coral and last, i think ill try Honda or Toyota next their service has to be better

Nov 09, 2022 -

geork62 responded

Went to CCCDJR 2 weeks ago for service they took my name and number said they would call me to bring in. I told them it was dangerous to drive, and told them the car brakes itself when no one is around. Called them today and they said it would be another 3to 5 days before they can look at it.At Cape Coral Chrysler they only care about selling you a car then they forget about you. From your salesman to your service department it’s the same thing they tell you something and never come through for you.

Dec 28, 2022 -

geork62 responded

Been waiting since Sept 26 for Jay Ganzi to make good on his promise to me, still nothing.I received a phone call from Pamala from Cape Coral Chrysler telling me she ordered my things and even gave me a tracking number,now she won’t even take my calls. From my salesman to the managing partner and a employee who I have dealt with, I have been lied to by all of them. I took it apon myself and ordered the stuff my self and got it in three days,so this tells me they never ordered anything. I got nothing but lies from Cape Coral Chrysler,Its got to be the worst dealership I’ve dealt with ever. Because of Cape Coral Chrysler I will be buying my first Honda pick up shortly. Thanks Jay for all your help and promises

Nov 17, 2023 -

geork62 responded

Still nothing from lyingJay to tell the truth I never expected him to come through he probably tell the sales staff what to say

Nov 17, 2023 -

geork62 responded

Come see me Jay I leave you waiting and never see you

September 23, 2022

Jay Ganzi (GM) and his awesome team have exceeded our expectations once again! My husband and I always get our cars from here because they have a great selection and they make the process so easy. Jose G More

by Avincent1388
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "Big Mike" Tota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gastón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Ganzi, Quentin Burgess, Steven Herrera
Sep 23, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 22, 2022

Now, I understand why people feel like they’re getting ripped off at the dealership for service… This is the second time I’ve brought my vehicle to this location. I didn’t get ripped off, but I now i unde More

by chuckpinto1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I believe my service person’s name was Lisa. Very nice and professional.
Sep 22, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you, Chuck. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

September 22, 2022

Another great experience with the service department. Lisa Millspaugh, the Assistant Service Manager, provided me with outstanding customer service. I explained the problem I was having with my 2021 Cha More

by jeter20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Millspaugh, Matt Atkins
Sep 23, 2022 -

Cape Coral Chrysler Dodge Jeep Ram responded

Another flawless review from one of our favorite customers! We must be doing something right! Thank you very much for taking the time to provide us with this feedback. Enjoy the weekend!

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