Cape Coral Chrysler Dodge Jeep Ram

Michele was great. She did as much as she could, finance tried. At the end, I received a phone call telling me my payoff for my trade in was over 1,000 difference and I She did as much as she could, finance tried. At the end, I received a phone call telling me my payoff for my trade in was over 1,000 difference and I would have to pay that. I frantically called my bank and corrected cdjr’s problem. They wrote down the wrong payoff after calling the bank. Days later and still owed keys and floor mats. More

Advisor advised me to spend $6000 on a 2014 Jeep. Two months later it needed an additional $2000 worth of work. Horrible advice! Two months later it needed an additional $2000 worth of work. Horrible advice! More

They have good cars and trucks but push sale and also the test drives are very short . I bought a truck then actually got to drive it down the road to find the bed was loose and bouncing up and down. 🙃 I wa test drives are very short . I bought a truck then actually got to drive it down the road to find the bed was loose and bouncing up and down. 🙃 I was in such a hurry to buy I think the car fax got looked over and I ended up with a 42000$ truck that's probably half of the value. I said I wanted something with clean car fax so I trusted this was done. Buy being in the paint and body business you know the symptoms of a collision repair. I brought the truck back the next morning for the bed and asked to check the car fax . The sales man said that he could not and that the truck is not there responsibly that it's a myth you have a time frame to bring a vehicle back. First time buyer learned the hard way . Yahoo More

After having my vehicle totaled in an accident - the search for a new vehicle was exhausting. Found the exact vehicle I was looking for online in Cape Coral CDJR - called and drove right there and did search for a new vehicle was exhausting. Found the exact vehicle I was looking for online in Cape Coral CDJR - called and drove right there and did the deal in a day! Big Mike was great to deal with - knowledgeable - personable - all around great guy - providing a great experience! Will definitely be referring anyone I know who needs a vehicle to Big Mike @ Cape Coral CDJR. More

customer service is always good and the waiting area makes the experience a pleasant one. makes the experience a pleasant one. More

I was given the option to have services on my Ram that were recommended for 50K mile and I was over, so I agreed. Was not given an estimate and totally shocked when the bill was $940. After I paid I comp were recommended for 50K mile and I was over, so I agreed. Was not given an estimate and totally shocked when the bill was $940. After I paid I complained to Service Mgr. I was given $150 credit for next visit. Rony the service tech needs more training and needs to provide a better explanation of services and an estimate of charges. Otherwise I have always been very satisfied with service and staff. Very professional staff. More

Superb customer service highly recommended They help in everything possible Great team of salespersons and managers everything possible Great team of salespersons and managers More

Customer services or what you would expect at a car dealership but the salesman that I had helped with any questions and very knowledgeable about what we wanted Mr. Wiley in the finance department help dealership but the salesman that I had helped with any questions and very knowledgeable about what we wanted Mr. Wiley in the finance department helped us really happy with the results More

Quick oil change service, we used a coupon received in the mail which made the price very reasonable the mail which made the price very reasonable More

Our car buying experience was overall a pleasant one. The dealer knew the vehicle well, and was able to show us all the features. He was polite and the dealership was quick with the financing and paperwo The dealer knew the vehicle well, and was able to show us all the features. He was polite and the dealership was quick with the financing and paperwork. They made us feel comfortable and welcome. More