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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,336 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids. Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,336 reviews

December 20, 2020

Rick Katz was genuine and professional in both knowledge and appearance. Much more than the typical "what number can I give you to earn your business" bs-er. Paul in finance was also top notch. Unusual to More

by TerriHeitmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Capistrano Mazda responded

Thank you for taking the time to share your thoughts on working with Paul and Rick. We're glad to hear they delivered such a great experience, and we hope you'll enjoy your new vehicle! Kate

December 16, 2020

Love Capistrano Mazda! It was easy drop, no waiting, very attentive and friendly! Also the service was great and my car runs perfect! Thank You! More

by kori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Dec 16, 2020 -

Capistrano Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate

December 15, 2020

My partner and I had been looking at a new Mazda MX-5 RF for a couple months. I had reached out to multiple dealerships in my area (Palm Springs) and as far out as L.A. & San Diego. I found myself getting f More

by jyoungca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Capistrano Mazda responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Forouz and hope you enjoy your new Mazda MX-5. We truly appreciate your feedback! Kate

December 15, 2020

This place is amazing! They are a bunch of great guys running this business. If you're looking for a stress free and smooth purchase then you need to go here. Ask for Marcin, he's been so great ever sinc More

by gievinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
Dec 16, 2020 -

Capistrano Mazda responded

Thank you for your business and this review. We're happy to hear Marcin and the rest of our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate

December 11, 2020

Cyrena was great up front with getting me set up and very professional. Also the gall at the rent a vehicle area was great. Marcos Ortiz is a great asset to the dealership as well More

by HSPonsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Ortiz
Dec 14, 2020 -

Capistrano Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

December 09, 2020

Great and friendly service. Easy of dropping off and having a loaner car was great, especially in today's time. I was able to feel comfortable without needing a uber/lyft More

by EPANGILINAN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Capistrano Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kate

December 09, 2020

Fantastic experience being helped by Forouz Mohisefat. She was extremely understanding with our needs and accommodated as such. Would come back in a heartbeat to do business again! More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Capistrano Mazda responded

Thank you so much for choosing Capistrano Mazda, Rob! Forouz is fabulous, we're thrilled you had the opportunity to work with her. Congrats on your new purchase, and let us know if we can be of any more assistance! Kate

December 09, 2020

I bought my car over the weekend. Rick was helpful and informative. It was easy to do business with the dealership. I love my new CX-5. More

by tskappel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Katz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Capistrano Mazda responded

Thanks for your feedback on your recent visit to Capistrano Mazda. I'm glad to hear that Rick and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Kate

December 08, 2020

Fast and friendly service as always. I can't say there is anything you need to change. I would recommend this place to anyone with a Mazda. Thank you! More

by Todd K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Capistrano Mazda responded

Todd, Thank you for taking the time to share your thoughts on working with Cyrena and our team. We're glad to hear we delivered such a great experience! Kate

December 03, 2020

My CX5 had an "engine" symbol showing. Brought my car in to Cyrena Moreno. She was very friendly and listened to me. Left my car to be checked out. Later got a video from Hector showing me and explaining wh More

by THUERBACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2020 -

Capistrano Mazda responded

Thank you, it's great to hear that Cyrena and Hector were able to help you out and provide a pleasant experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Capistrano Mazda! Kate

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