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Capistrano Mazda
San Juan Capistrano, CA
1,344 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,344 reviews
January 31, 2020
Excellent Service I had a great experience purchasing a car from Capistrano Mazda. The service was impeccable and the salesman, Rick, made the experience fun and stress I had a great experience purchasing a car from Capistrano Mazda. The service was impeccable and the salesman, Rick, made the experience fun and stress free. Cannot recommend Capistrano Mazda enough! More
by dclausen
Employees Worked With
January 30, 2020
Great customer service means when an error occurs (in this case some information was overlooked) the provider not only quickly corrects the error, but they also give you an incentive to come back. Capis this case some information was overlooked) the provider not only quickly corrects the error, but they also give you an incentive to come back. Capistrano Mazda provided me with outstanding customer service & I highly recommend them. More
by HELLOFROMHOLLY
Verified CustomerEmployees Worked With
Ryan - technician 5 stars, Alex Hernandez
January 30, 2020
ALWAYS a positive experience! I am on my second car from Capistrano Mazda. One of the main reasons I have and will keep going back is because of the excellent service I receive fr I am on my second car from Capistrano Mazda. One of the main reasons I have and will keep going back is because of the excellent service I receive from the maintenance department. From setting up an appointment to the care my car receives; it is all performed with excellence. More
by MARNIEDAY33
Employees Worked With
January 29, 2020
smooth and easy the overall experience was positive and all interactions treated me with respect and value. I would highly recommend the dealership for purchase or se the overall experience was positive and all interactions treated me with respect and value. I would highly recommend the dealership for purchase or service. excellent More
by tbarnes100
January 29, 2020
Came in with 08 CX7 & 17 CX5 - Came out with 2 2020's. Our Son opted for a Deep Crystal Blue CX5 Grand Touring. So not to be outdone, we went for the Soul Red Crystal Grand Touring. The new show room and s Our Son opted for a Deep Crystal Blue CX5 Grand Touring. So not to be outdone, we went for the Soul Red Crystal Grand Touring. The new show room and support facilities are first rate and the sales associates were all pleasant and attentive. Both purchases were handled in a very friendly and efficient manner by Forouz. We've had our previous Mazda's well maintained by Capo and that experience made up part of our decision to come back for the new cars. More
by jr26
January 29, 2020
Mazda 3 new car purchash Rick Katz was very helpful and went to great lengths to provide me with exactly what I wanted. I would recommend this dealership and would use th Rick Katz was very helpful and went to great lengths to provide me with exactly what I wanted. I would recommend this dealership and would use them again. More
by KayVerity
January 29, 2020
Lauren responded quickly to my email and sent me a video of the 2017 CX5 Grand Touring Sport AWD that I was interested in. I've never seen that done before. She was great in answering any questions I had an of the 2017 CX5 Grand Touring Sport AWD that I was interested in. I've never seen that done before. She was great in answering any questions I had and pleasant to work with. Thank you Lauren for helping me and my son with my purchase. More
by lizvasquez14
January 29, 2020
Super Easy I had a very positive experience with the dealership. I was looking in to buying a Mazda for over a year and got exactly what I wanted at a great pric I had a very positive experience with the dealership. I was looking in to buying a Mazda for over a year and got exactly what I wanted at a great price. Whitney couldn't have made it an easier decision. More
by nick@planetbravo.com
January 28, 2020
Addressed my concerns Cyrena was attentive and listened to my needs and assisted with everything I needed as expeditiously as possible. Manager was helpful as always. I wil Cyrena was attentive and listened to my needs and assisted with everything I needed as expeditiously as possible. Manager was helpful as always. I will return. More
by KSJCREW
January 28, 2020
This is my second Capo Mazda purchase I live in San Diego and travel to Capo for both my purchase and service. Happy to see that Moe is still there and AJ who was my salesman last time is I live in San Diego and travel to Capo for both my purchase and service. Happy to see that Moe is still there and AJ who was my salesman last time is now in Finance, but was not there that day. I am always very happy with Capo Mazda. My husband worked with Moe over the phone then we came in and finalized with Diego and with Chris in Finance. Quick and painless. More
by K
