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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,318 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids. Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,318 reviews

December 17, 2019

Forouz was AMAZING! Forouz made it incredibly easy to trad in our CX5 and upgrade to a beautiful CX9. She knows our family, and works to meet our needs! She started by More

by lora.allison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Dooris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Capistrano Mazda responded

Thank you for sharing your experience with us! We're happy to hear Forouz was able to take great care of you and listen to all of your needs. We are pleased that she was able to upgrade you from your CX5 to a new CX9. We truly appreciate your feedback! Kate

December 15, 2019

Service Had an oil change and my tires rotated . Great service. They ubered me home so I didn’t have to wait and back after it was done More

by Kristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2019 -

Capistrano Mazda responded

Hi Kristina, Thank you for sharing your review! It's a pleasure to know that our team provided you with such excellent assistance. We hope to see you again! Kate

December 14, 2019

Great experience Whitney and Rick were very helpful. Process was quick and smooth with little pressure or hassle. Love the new vehicle and will recommend to others. More

by ERIK_RING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Bowens
Dec 17, 2019 -

Capistrano Mazda responded

Hi Erik, All of us here at Capistrano Mazda are so happy to hear about your great experience! Thanks for doing business with us. Whitney and Rick are fantastic, and we will be sure to let them know that you enjoyed working with both of them. Kate

December 13, 2019

Professional service at a reasonable price I am consistently delighted with the service on my MX-5. Convenient appointment times, quick intake, pleasant waiting area with beverages and snacks.. More

by DENNISANDCATHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2019 -

Capistrano Mazda responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capo Mazda. We look forward to seeing you next time! Kate

December 12, 2019

Everyone was so helpful and I'm happy with my car Diego was very helpful and answered all my questions. He was awesome to work with. He installed my car seat for me. I'm very happy with my car. More

by venessa.rowan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Garza
Dec 12, 2019 -

Capistrano Mazda responded

Thank you for the review, Venessa! Diego is one of the best and we are so lucky to have him. Thank you for being part of the Capo Mazda family! Kate

December 11, 2019

Great experience The awesome, wonderful, energetic, and loving person Marcin Paluch who really, really, really took care of us was. Finance person needs additional tr More

by GregJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

Capistrano Mazda responded

Hi Greg, thanks for the 5-star review! We're happy to hear that Marcin was able to provide you with a positive sales experience. Sorry if the finance portion of your visit wasn't quite up to par; please feel free to reach out if you'd like to discuss it further. Thanks again for taking to time to share your experience, and we hope to see you again at Capo Mazda. Enjoy your new Mazda! Kate customerservice@capovwmazda

December 11, 2019

Yea New Car without the hassle After a few conversations about both Used and New cars I continued to shop around and received the best price and great customer service to make the p More

by PM_New_Mazda owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

Capistrano Mazda responded

Thanks for the great feedback! It's great to hear that you had such a positive sales experience at Capo Mazda. Have a wonderful day and happy driving! Kate

December 10, 2019

Awesome! I had some rodent damage on my 2019 Cx5. Had it towed in and they repaired it for free. That was really cool. Thanks John More

by twoclinks2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

Capistrano Mazda responded

Thank you for the review and we are so glad you were taken care of by our team! Kate

November 28, 2019

Great service as usual. Everyone is knowledgeable and informative and told me exactly what I needed. The waiting area is pleasant and welcoming as well. More

by nadia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kira Uda, Laura Reiter
Nov 30, 2019 -

Capistrano Mazda responded

Hi Nadia, thanks for your great feedback! It's good to hear that you were happy with your service visit at Capo Mazda and that you enjoyed the waiting area. We hope you'll return for your future service needs! Kate

November 27, 2019

Purchase Very good service from Forouz Mohisefat. Forouz was patient and very friendly. She walk us through the most important safety “gadgets” in our new ca More

by georgejn94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forouz Mohisefat
Nov 30, 2019 -

Capistrano Mazda responded

Thanks for the great review, George! We're pleased to hear that you had a positive sales experience at Capo Mazda! Your kind words about Forouz are much appreciated and we hope you're enjoying your new Mazda! Kate

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