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Capistrano Mazda
San Juan Capistrano, CA
1,344 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,344 reviews
January 23, 2020
Great experience! Had a wonderful experience and stress free. Everyone was very knowledgeable and answered all my questions. The whole process went quickly and smoothly Had a wonderful experience and stress free. Everyone was very knowledgeable and answered all my questions. The whole process went quickly and smoothly. So happy with my new CX9! More
by TCRIDERMASSAGE
Verified Customer
January 23, 2020
Continually Pleased Service department is very accommodating and easy to work with. Ensures good communication and status of the work being performed. Always have a car Service department is very accommodating and easy to work with. Ensures good communication and status of the work being performed. Always have a car available for lengthy repairs. In this particular repair, the steering wheel needed replaced, and unfortunately so did the replacement. However both repairs were done efficiently and a service car was available. More
by sfgetty
Employees Worked With
January 23, 2020
2019 Miata RF Had a good experience. Everyone was very friendly and answered all my questions. The whole process went quickly and smoothly.I'm happy with my new Mia Had a good experience. Everyone was very friendly and answered all my questions. The whole process went quickly and smoothly.I'm happy with my new Miata RF. More
by halvernaz
January 22, 2020
One of the best experience I’ve ever had at a car dealership! They took their time to make sure I understood all aspects of my new car. Walked out working or should I say driving. Thanks- jb dealership! They took their time to make sure I understood all aspects of my new car. Walked out working or should I say driving. Thanks- jb More
by jeffb11
January 21, 2020
Capo Mazda was great to work with Capistrano Mazda was fantastic to work with - they took care of me like I've been coming there for years - very happy with the treatment i received . Capistrano Mazda was fantastic to work with - they took care of me like I've been coming there for years - very happy with the treatment i received . More
by danshalaby
January 21, 2020
Everything went perfect. The staff was friendly, knowledgeable, and Helpful. They did what they said they would. The car was ready, the paperwork was as we discussed ahead of time. I would recommend knowledgeable, and Helpful. They did what they said they would. The car was ready, the paperwork was as we discussed ahead of time. I would recommend it. More
by amesdjian
January 20, 2020
Recent service Alex was extremely helpful and knowledgeable about my car. Her customer service is impeccable. Love coming here to get my car serviced! Thank you Alex was extremely helpful and knowledgeable about my car. Her customer service is impeccable. Love coming here to get my car serviced! Thank you Alex!! More
by SARAHJANE_LOVEE
Employees Worked With
Alex Hernandez
January 16, 2020
great customer service Great friend;u service, quick and on time, great customer service. Highly recommend Capistrano Mazda for anything related to Mazda. Thank you for al Great friend;u service, quick and on time, great customer service. Highly recommend Capistrano Mazda for anything related to Mazda. Thank you for all you do. More
by cmchaps
Employees Worked With
January 15, 2020
Capistrano Mazda is the BEST! The team was extremely helpful with getting my airbag recall taken care of. They let me take a loaner car while my car was being serviced - must menti The team was extremely helpful with getting my airbag recall taken care of. They let me take a loaner car while my car was being serviced - must mention it was a brand new 2020 version and honestly I didn't want to bring it back. I really loved that they took a video of how they serviced my car and an update to what looked good, as well as what might need some attention in the future. More
by KATHLEENJOHNSON989
January 14, 2020
Great service while being in a super comfy waiting area! The very comfortable waiting area with TV, WiFi, snacks and water bottles. The service was fast and of high quality. I will definitely setup the next The very comfortable waiting area with TV, WiFi, snacks and water bottles. The service was fast and of high quality. I will definitely setup the next maintenance service with them. More
by payam_prz
Employees Worked With
Other Employees :
Alex Hernandez, Paige Salmon
