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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,318 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids. Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,318 reviews

August 07, 2021

The staff was authentic and approachable.Whitney was The staff was authentic and approachable. Whitney was knowledge and made the experience a great experience for my daughter More

by Tm_wood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Bowens, AJ Jamshidi
Aug 10, 2021 -

Capistrano Mazda responded

Happy to hear our team took care of you and provided you with an overall great experience! Kate

August 06, 2021

A rare honest dealership with very pleasant employees. Got 2 vehicles from them already. Will definitely go back to them. More

by Rxpc2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Aydemir
Aug 10, 2021 -

Capistrano Mazda responded

Thank you! We appreciate your honest feedback, means a lot to us. See you in the future! Kate

July 29, 2021

Leasing was easy with friendly and knowledgeable staff. My first service visit was easy and quick. The waiting area was large and very clean. Great place. More

by Marbala4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Willenborg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Haber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Jaime
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi, Kate Bolstad, Ryan Moot
Aug 04, 2021 -

Capistrano Mazda responded

Thank you for sharing your overall positive experience with us, it's nice to hear that our staff was friendly and knowledgable as we try to treat all customers like family. Kate

July 22, 2021

Bennett and the whole team were so kind, knowledgeable and went above and beyond. Worth driving 75 miles from LA for such a great experience More

by Rebecca McBride
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Littlefield, Ben Deming
July 20, 2021

Purchasing a vehicle from Capo Mazda was a great experience. Bennett is an asset to the dealership and the whole staff was beyond pleasant and I highly recommend this dealership. From Long Beach to More

by Anitra S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Deming
July 19, 2021

My experience was great! The salesperson understood what was most important to me in a car and knew where my price point was. He was able to align my needs with the right car for the right price! I’m extrem More

by Mpeacock9588
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John- Finance, Whitney Bowens
July 19, 2021

I had purchased two previous Mazdas in the past 2 years from Moe and his team. Not only the quality of the cars are great but the service and ease of sale transaction had us back there for a replacement of More

by A_KAZEMI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi, Jerry Aydemir
July 17, 2021

I had a fantastic experience buying a new 2021 Mazda 3 Hatchback with Otto Cedeno at Capistrano Mazda. Otto was such a kind person to work with. He was the exact opposite of the pushy car salesman stereot More

by camccarthy949
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Cedeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2021

I was not a person who would go to dealerships for standard service work like oil changes but this dealership has changed my mind. I seem to always get Alex as my service rep whenever I come into the More

by mdixonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hernandez
July 15, 2021

The staff was fast efficient and very friendly. They were also very thoroughly and informative in explaining I would need new tires soon. I explained it was a Lease and informed them to contact me later with More

by Julee71@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hector initially on the phone I believe and I Don’t remember it was a young guy
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