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Capistrano Mazda
San Juan Capistrano, CA
1,318 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,318 reviews
November 16, 2019
Professional and Friendly Sales woman Farouz Mohisefat is such a dynamic person who went above and beyond; along with the Capistrano Mazda staff made my car buying expierence e Sales woman Farouz Mohisefat is such a dynamic person who went above and beyond; along with the Capistrano Mazda staff made my car buying expierence extremely pleasant! More
by lfitzgib
Verified Customer
November 15, 2019
FIVE STAR FRIENDLY SERVICE All employees dealt with in past and even those who I never dealt with really make sure you are well taken care of. The friendly, professional environ All employees dealt with in past and even those who I never dealt with really make sure you are well taken care of. The friendly, professional environment (from sales and finance to service) at Capo Mazda makes it worth while every time I visit. More
by ericsvu8
November 13, 2019
Great Dealership. Cyrena was great to work with. She's very knowledgeable about Mazda vehicles and explained everything on the work order in detail. I can't imagine goi Cyrena was great to work with. She's very knowledgeable about Mazda vehicles and explained everything on the work order in detail. I can't imagine going anywhere else. More
by rw3
Employees Worked With
November 09, 2019
Recall Took longer than expected... drove off and dashboard lights were on so had to turn around and go back... good thing they had snacks and coffee. Proble Took longer than expected... drove off and dashboard lights were on so had to turn around and go back... good thing they had snacks and coffee. Problem was resolved.... they were nice about it, but didn’t expect to be there for 2.5 hours. More
by cherylzenimura
November 06, 2019
Capistrano Mazda is the BEST The world would be a better place if everyone was like Capo Mazda. This dealership really blows my mind. First, we walked in 3 years ago looking f The world would be a better place if everyone was like Capo Mazda. This dealership really blows my mind. First, we walked in 3 years ago looking for a car for our teenagers. Sales Consultant Marcin Paluch was incredibly knowledgeable and helpful. No pushy sales pressure. Only good things to say about the service department. Family Owned dealership that has taken great care of us. Friendly, reliable and top notch. More
by nkoritz
November 04, 2019
Excellent customer service Staffs were very accommodating and pleasant.The transaction was hassle-free.I would like to thank the manager,Tom, and Diego for a very smooth-sailing Staffs were very accommodating and pleasant.The transaction was hassle-free.I would like to thank the manager,Tom, and Diego for a very smooth-sailing transaction. More
by jossette_au
November 04, 2019
Great experience, quick finance, good training on the car. We set the appointment to come pick up the car and everything went smooth as can be. Mazda CX5 Signature. Lauren showed us all the features we were no We set the appointment to come pick up the car and everything went smooth as can be. Mazda CX5 Signature. Lauren showed us all the features we were not sure about and we left very knowledgeable about the car. Finance took less than 5 minutes as they sent us the paperwork ahead of time. . More
by patandron
Employees Worked With
Lauren Garza
November 02, 2019
Cyrena Moreno is the best Service Advisor! I have worked with Service Advisors at Toyota, Lexus, BMW, Acura, and Audi, and Cyrena is one of the best Service Advisors I have ever worked with! Sh I have worked with Service Advisors at Toyota, Lexus, BMW, Acura, and Audi, and Cyrena is one of the best Service Advisors I have ever worked with! She went above and beyond to assist my wife and I with repairing a bumper that had popped out of the clips and a tire guard that had also become dislodged. Her communication was great throughout the process and I look forward to working with her when we have to bring our SUV in for service again. More
by ap_yong
Employees Worked With
October 31, 2019
A great place makes you feel relaxing Made a deal of my lovely 2019 CX-9 with Jerry Aydemir at the third visit within three days. Don't get me wrong, it's the dealership that made me feel Made a deal of my lovely 2019 CX-9 with Jerry Aydemir at the third visit within three days. Don't get me wrong, it's the dealership that made me feel relaxing even with my three boys and wanted go back again. I wanted to give a shout-out to Jerry who was a friendly, patient, and knowledgeable person helping my family to enjoy the whole process. Also I wanted to say thank you to Whitney Bowens providing the first test drive and working on paper works. After all, Capistrano Mazda is a great dealer that makes you love your new car even more. More
by June Chang
Employees Worked With
Whitney Bowens, Jerry Aydemir
October 30, 2019
Very pleased The staff was very nice and I appreciated how quick the process went. Lauren was beyond amazing and Jerry was very kind when I came back the next day The staff was very nice and I appreciated how quick the process went. Lauren was beyond amazing and Jerry was very kind when I came back the next day with some additional questions. More
by tamjika
Employees Worked With
AJ Jamshidi, Jerry Aydemir, Lauren Garza
