Capistrano Mazda

Place is top notch. Customer service is great. You feel welcome as you step in. Amongst my long experience buying/leasing cars in several countries, Rick Katz was the best ever ! So caring, patient, friend welcome as you step in. Amongst my long experience buying/leasing cars in several countries, Rick Katz was the best ever ! So caring, patient, friendly, not pushy at all, knowledgeable. He came back for 3 hours although he was off that day, took all the time to go through my son’s new car, and it was almost 9pm (office closed at 8pm). Very much appreciated. I wish all car dealers and salesperson could be like him. Great asset to Mazda ! More

Easy experience with leasing my 2021 CX9. All negotiations done via email over 2 days. Was lucky enough to get the exact trim and color I wanted. Walked into dealership 2 days after negotiating f negotiations done via email over 2 days. Was lucky enough to get the exact trim and color I wanted. Walked into dealership 2 days after negotiating final price, signed papers and drove away with the car. Simple. Jerry and Diego at the dealership were stellar in helping me and making the experience enjoyable. More

We purchased a 2021 Mazda CX-5 and are extremely happy with the service. Rick Katz was excellent with his service, and very knowledgable. I also did not feel pressured at all while at the dealership and f with the service. Rick Katz was excellent with his service, and very knowledgable. I also did not feel pressured at all while at the dealership and felt at ease while exploring my options. AJ in the finance department was also very helpful and helped us explore different loan options in a matter of minutes. Overall, we are very happy with our experience and would recommend this dealership to everyone. More

Capistrano Mazda is the best! I’ve been with this dealer for over 5 years now leased 2 cars and now on my 3rd. Professional staffs and smooth transaction as always. Otto even went over and beyond assisting for over 5 years now leased 2 cars and now on my 3rd. Professional staffs and smooth transaction as always. Otto even went over and beyond assisting me with the upgrade of my CX-5, he stayed past beyond his working hours to assist and set up the app with me. Great experience! More

I had the best experience at Capistrano Mazda thanks to Whitney Bowens. She was friendly, easy to work with, no pressure, and provided great customer service from my first phone call until we drove away in Whitney Bowens. She was friendly, easy to work with, no pressure, and provided great customer service from my first phone call until we drove away in our new car. She found us the right color, the best deal (No other dealer could beat it), and processed everything quickly. Seriously, I have bought several cars from dealers and have spent hours with the process. No lie, I think that I was out the door in 30 minutes. AJ Jamshidi was the finance manager that processed everything. He was very professional, quick and to the point which was much appreciated. Whitney is awesome. She got us there, and she is the reason we will be buying from Capistrano Mazda again. Thanks! More

Overall it was a great experience. Otto from the sales department was the deciding factor in buying from this dealership. He was quick to respond and willing to help out in anything I needed. If customer department was the deciding factor in buying from this dealership. He was quick to respond and willing to help out in anything I needed. If customer service stays the same or better, this will be my dealership for future Mazda purchases. More

Capistrano Mazda is a first-rate, classy, no-pressure dealership. My beautiful new car was ready when I arrived. The purchase process was painless. Super place to buy a car. Rick picked me up at the a dealership. My beautiful new car was ready when I arrived. The purchase process was painless. Super place to buy a car. Rick picked me up at the airport, brought me to the dealership and took great care of me, making sure that all my questions were answered and that I was totally satisfied. More

Such a great experience working with Whitney. She was very professional, kind, and understanding to my needs. Overall great experience. I will be referring all my friends and family to her. very professional, kind, and understanding to my needs. Overall great experience. I will be referring all my friends and family to her. More

Ben went above and beyond to answer our questions and explain various aspects of the cars we were thinking about buying. Once we made our decision, he made sure our purchase experience was a positive one explain various aspects of the cars we were thinking about buying. Once we made our decision, he made sure our purchase experience was a positive one by patiently going over every aspect of our new car. More

Just amazing and so rewarding ... even after the sale, Otto Cedeno and Capo Mazda continue to be mindful, friendly, and attentive. You just know you'll be taken care of, which is a rare commodity. Very pl Otto Cedeno and Capo Mazda continue to be mindful, friendly, and attentive. You just know you'll be taken care of, which is a rare commodity. Very pleased with the turbo sedan and can't wait to return for service. More