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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,318 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids. Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,318 reviews

April 24, 2021

Rick was very friendly he answered all of my questions and got me a really good deal he also went through all of the details on my car and told me that if I ever had any questions to give them a call no p More

by Dadalah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2021 -

Capistrano Mazda responded

Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad Rick was able to help, and we hope to see you again! Kate

April 22, 2021

Provided a great service even without an appointment. Responded immediately if I ever had any questions. I would recommend this dealership for its amazing service More

by alex.moreau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Apr 22, 2021 -

Capistrano Mazda responded

Thank you so much, Alex, for your wonderful review! We are thrilled that we had the opportunity to work with you. We thank you for choosing Capistrano Mazda! Kate

April 20, 2021

I had the best experience leasing my CX5 from this store. Rick Katz was the sales person who helped me and he was so helpful and great to deal with. The managers Tom Deering and Moe Afzal gave me a amazing d More

by Rachelep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Capistrano Mazda responded

Thank you for taking the time to share your praise for Rick, Tom, Moe and Paul. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Mazda CX-5! All of us at Capistrano Mazda are glad to have you as a customer. Kate

April 19, 2021

Had another great experience with the Capo family. Otto was extremely helpful and knowledgeable. Would recommend him to anyone. Very honest dealership honoring prices as advertised. More

by ariannemead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Cedeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Capistrano Mazda responded

Thanks for your review, Arianne! We're so glad you enjoyed working with Otto and will be sure to let him know. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda! Kate

April 18, 2021

My husband and I leased our new red Miata from Capistrano Mazda and had a great experience. Our lease consultant, Rick Katz, and was helpful, informative and added some light humor to keep us smiling. He s More

by Joy
Recommend Dealer
Yes
Employees Worked With
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2021 -

Capistrano Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kate

April 18, 2021

The whole car buying experience was excellent. Whitney was professional and helpful and didn’t waste my time. I tested two cars. The price I paid was fair and didn’t take too long to agree. The car was re More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Bowens
Apr 18, 2021 -

Capistrano Mazda responded

Here at Capistrano Mazda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear, Mike, you enjoyed your experience with Whitney, and it was a pleasure having you at the dealership. We appreciate your review! Kate

April 16, 2021

Was a good time. Bennett was very nice and informative about the car and explained everything very thoroughly. All around a good experience and would recommend. More

by ZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Deming
Apr 18, 2021 -

Capistrano Mazda responded

It's great to hear that Bennett was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Mazda! Kate

April 16, 2021

Rick was very knowledgeable of my price point and I got a great deal on my 2020 Mazda CX-30! It was my first time buying a car on my own and he made sure to explain all the fines/fees clearly. The dealership More

by T. Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2021 -

Capistrano Mazda responded

Thank you so much for choosing Capistrano Mazda! Congrats on your new purchase, and let us know if we can be of any more assistance! Kate

April 03, 2021

Rick was very helpful and made the experience smooth and enjoyable. His knowledge of the vehicles and causal personality made leasing this car a great experience. More

by timtruett1
Recommend Dealer
Yes
Employees Worked With
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Capistrano Mazda responded

Thanks for sharing your thoughts about your experience with Rick here at Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate

April 02, 2021

Rick made the entire experience of leasing my new car a real dream! He was so nice and made the entire process really simple and easy - thank you!! More

by nataleeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Capistrano Mazda responded

Thank you, Nataleeh, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rick here at Capistrano Mazda. Congratulations on your new vehicle! Kate

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