Capistrano Mazda

Excellent Car Buying Experience Worth the drive to Capistrano Mazda to purchase my 2019 Miata. Excellent correspondence by the sales representative I worked with throughout the car b Worth the drive to Capistrano Mazda to purchase my 2019 Miata. Excellent correspondence by the sales representative I worked with throughout the car buying process (Jerry). When I had any questions for anyone at the dealership (even very specific ones), I always got a straightforward and transparent answer that was a legitimate one, answers that never left me thinking that I wasn't getting told the whole story or being deceived. This was true even when dealing with the financing guy (Rene). He was very knowledgeable and equally OCD as I am about making sure all the documentation was correct and understood by the buyer. That was really appreciated. Buying my Miata from here was actually a very refreshing experience and I recommend that if you want a Mazda as your next car, buy it from Capistrano Mazda, you won't be disappointed. More

Polite employees and organized dealership They are very transparent and work with you as much as they can. I had a great experience with them. Great environment and friendly employees. They are very transparent and work with you as much as they can. I had a great experience with them. Great environment and friendly employees. More

Best Service Ever! I have bought and leased several cars in the last 25 years and I have never been so satisfied with my experience with a dealership until now. Capistra I have bought and leased several cars in the last 25 years and I have never been so satisfied with my experience with a dealership until now. Capistrano Mazda has such an honest hard working team which are all working together to make your experience as pleasant as possible. All the employees referred to how awesome the owner of the dealership is. You can tell that he has mentored a great team to work with based on the most highest standards, honesty and commitment to service. Thanks for everything! More

Great service! Capastrano mazda was a pleasure to do buisness with! Forouz, my consultant was very knowledgeable and answered every question i had. She is the reason Capastrano mazda was a pleasure to do buisness with! Forouz, my consultant was very knowledgeable and answered every question i had. She is the reason i left knowing i made the perfect choice with confidence. Thankyou Forouz for taking such great care of me! More

Good price and no game I visited the store after my husband saw the CX5 with Forouz and she showed me everything about it. She knows all about the car inside and out. After I visited the store after my husband saw the CX5 with Forouz and she showed me everything about it. She knows all about the car inside and out. After I decided that I want a fully loaded one she helped me find the right one and I bought my first red car. Price was fair and the paperwork was fast. Love my car. More

Great and Friendly Service I had a wonderful experience at this specific Mazda dealership. I have visited others but none stood out like this one. AJ was extremely personable, I had a wonderful experience at this specific Mazda dealership. I have visited others but none stood out like this one. AJ was extremely personable, helpful, and returned every text in a timely manner. He was instrumental in me getting the car. Rene’s attention to detail was exceptional and Tom was very helpful with the financing. Truly a top notch experience and I am so happy with my lease. I could not have asked for a better group of people to do business with than those at Mazda San Juan Capistrano! Highly recommend. More

Quick , easy, painless Rick Katz is and amazing sales consultant. Very personable. Answered all of my questions and was great at helping me decide which vehicle I was going Rick Katz is and amazing sales consultant. Very personable. Answered all of my questions and was great at helping me decide which vehicle I was going to purchase. The Financing guy that helped me was also great, but I don’t rememberer his name. Would definitely recommend this dealership and Rick More

An Excellent Dealership relaxed environment This dealership was really an excellent relaxed environment. No rush or pressure on any car. The car that I wanted was found with the all the necess This dealership was really an excellent relaxed environment. No rush or pressure on any car. The car that I wanted was found with the all the necessity that I had explained to the Sales rep. He took me for a test drive and explained all the important features to me. I just want to say Thank you so much for a great experience! More

Purchase of 2016 CX-5 I would like to say Thank you to Rick Katz for helping us to find and to purchase our 2016 Mazda CX-5. Rick was our sales consultant back in September I would like to say Thank you to Rick Katz for helping us to find and to purchase our 2016 Mazda CX-5. Rick was our sales consultant back in September 2018. This is so late because I thought I had sent out a review earlier, didnt see it online so I am resending! I really must make sure that Rick gets credit where it is due. Give Rick a bonus! My husband and I came to the dealership after doing much research about the Mazda CX-5. We shopped for months. Seems we always came back to the Capistrano Mazda website. Its very straightforward and informative, making it easy to shop. When we got to the dealership later in the day we were met by Rick Katz. Right away we like him. Rick is a real, genuine person who is very easy to relate to and makes you feel comfortable being you. He has a wonderful sense of humor and a great East Coast accent. We did tease him about the accent because we actually did enjoy it. Very refreshing and fun buying a car with Ricks help. We felt like we were dealing with honesty and straight up information. No hard sell. What a relief. Our decision ended up being between two cars and Rick was extremely patient as he gave us great service and warmth along with it. I felt like everyone at the dealership was friendly and comfortable but I do recommend you ask for Rick if you shop at Capistrano Mazda. I would also like to say thank you to Chris Campo in Finance. Believe it or not we actually had fun and lots of laughing filling out all the paperwork and chatting with Chris as we went. He is full of zest and life and is a blast to be around. Abounding in energy and humor, but a very genuine person and serious when necessary. What a great combination in one person. He was a blessing. We closed down the place as shopping and paperwork, etc....takes time and we did get a late start in the day. Nonetheless, Rick and Chris were very patient. Rick must have worked 3 hrs or so overtime to make sure we went home happy. Too many words here but could not leave anything out!! Thank you Rick and Chris! We are loving the car we chose. Lisa More

A pleasant experience. I was provided with two excellent choices for my new Mazda CX-3. I opted for the model with the most features. I appreciate the friendly and helpful s I was provided with two excellent choices for my new Mazda CX-3. I opted for the model with the most features. I appreciate the friendly and helpful service from everyone whom I came in contact with. More