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Capistrano Volkswagen
San Juan Capistrano, CA
1,573 Reviews
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, CA. We have grown to become one of the largest VW dealers in the nation and the go-to destination for the Volkswagen ID.4 EV. Our success has been made possible due to our award-winning team in customer satisfaction and our global goal to become the "Undealer"; to be different and better than what our customers and employees expect from a dealership. After much anticipation, we recently received our first ID. Buzz and are excited about the future of Volkswagen.
If you're looking for a dealership that specializes in Volkswagen models, you've come to the right place! Located conveniently just east of the I-5 freeway, off Camino Capistrano in San Juan Capistrano, Capo VW prides itself on being the "un-dealer," delivering a sales and service experience unlike what customers expect from a car dealer.
Looking for your perfect vehicle? We carry a great assortment of new inventory and we NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need, we will provide you with knowledge and information that you need to feel comfortable in making your next vehicle purchase or next maintenance on your VW. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,573 reviews
May 27, 2025
good an on time service why they are not charging the ID4a while they keep the car ID4a while they keep the car More
by moekazem
Verified Customer
May 25, 2025
Very good honest dealer bought two cars from them and serviced them all the time since nee serviced them all the time since nee More
by JCHRISTENSEN10
May 20, 2025
The customer service team was very not helpful because they didn’t want to do my service because my car had very low mileage in it and it wasn’t time for service.. they didn’t want to do my service because my car had very low mileage in it and it wasn’t time for service.. More
by MISSIONEROOC
May 14, 2025
Got quoted $5600 for leaking water pump, coolant flush, serpentine belt and valve cover job. Asked for video of coolant and water pump leak. They said they lost it. My personal mechanic of over 30 yrs fou serpentine belt and valve cover job. Asked for video of coolant and water pump leak. They said they lost it. My personal mechanic of over 30 yrs found no problem with coolant and pump, changing belt and valve cover gasket job for $950. Criminal and outrageous behavior. More
by Capilot28
Employees Worked With
Greg Acker
May 13, 2025
Really appreciated how friendly, professional, and efficient the entire car-buying process was. There was no pressure at all, and everything went smoothly from start to finish! efficient the entire car-buying process was. There was no pressure at all, and everything went smoothly from start to finish! More
by NELDAHILL
May 11, 2025
Extremely honest dealership with no gimmicks. Never did I feel any pressure and they were very empathetic. Never did I feel any pressure and they were very empathetic. More
by CHACHI5150
May 09, 2025
Hands down the best dealership around that I have ever experienced both from the service department and from the dealership itself. Brad Johnson always honest and I truly respect that from my car dealersh experienced both from the service department and from the dealership itself. Brad Johnson always honest and I truly respect that from my car dealership. More
by DTODDS24
Employees Worked With
May 08, 2025
Capo VW is professional, courteous and quick. From the Service Advisors to the Techs, they are all knowledgeable and willing to help. The dealership has that small town vibe where everyone know From the Service Advisors to the Techs, they are all knowledgeable and willing to help. The dealership has that small town vibe where everyone knows your name but sophisticated enough to handle the big city issues of your VW. No better place for VW service in Orange County. More
by Maddog53
Employees Worked With
May 08, 2025
The staff was Organized, friendly, helpful, efficient … I don’t have any more to say. don’t have any more to say. More
by danl2
