
Capistrano Volkswagen
San Juan Capistrano, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Purchased my R32 in 2004 from this dealership and have had it serviced here ever since (21 years so far!). Getting harder to find OEM parts but so long as Ron ( Lead tech ) can keep working on the car I w had it serviced here ever since (21 years so far!). Getting harder to find OEM parts but so long as Ron ( Lead tech ) can keep working on the car I will be happy. More
Polite and attentive staff, well-organized, knowledgeable. I appreciate their offer of a ride home. Makes me more willing to book regular appointments. knowledgeable. I appreciate their offer of a ride home. Makes me more willing to book regular appointments. More
Great, helpful and knowledgeable customer service. No pressure and they make buing a car easy No pressure and they make buing a car easy More
Best experience ever I would recommend capo vw to everyone Thanks again Steve best ever everyone Thanks again Steve best ever More
We purchase a lot of VW's. As a family and business well over 200 vehicles over the past 12 years. Only one from Capo. They were sleazy, dishonest &, the owners were just as ba As a family and business well over 200 vehicles over the past 12 years. Only one from Capo. They were sleazy, dishonest &, the owners were just as bad if not worse as the shapers of workforce culture. We tried their service one time and they were even worse. Upselling unnecessary work, charging more than the estimate given without approval. Capo VW is literally less than 3 miles from my residence and business and I highly recommend staying away from this business. There are tons of better options. More
Rating: ⭐️ (if I could give zero stars, I would) I had an incredibly disappointing experience with Capo Volkswagen. First, they were not honest about recalls and repairs. I had to reach out to Volkswag an incredibly disappointing experience with Capo Volkswagen. First, they were not honest about recalls and repairs. I had to reach out to Volkswagen America myself, and only then did Capo follow up with the necessary repairs. Additionally, Capo Volkswagen failed to complete the DMV documents and did not process the Volkswagen America lease buyback properly. The “smileage guarantee” they advertised turned out to be untrue. Dealing with Capo Volkswagen has required an immense amount of effort on my part. It’s been over three months, and despite my attempts to resolve these issues, they have not made any corrections. I’ve filed complaints with both Volkswagen America and the California DMV, but Capo Volkswagen has not responded to any of my concerns. This has been the worst buying experience I’ve ever had, and I would not recommend this dealership to anyone. More